DevOps
DevOps
1. Select the correct sequential steps used for implementing energy-efficient systems in a workplace to
optimize energy usage:
Correct sequence:
• B→A→C→D
• C→A→D→B
• D→C→B→A
• A→B→C→D
Explanation:
The first step in optimizing energy efficiency is measuring energy usage, materials, and water consumption.
This helps in identifying inefficiencies and areas of excessive consumption. Once the data is collected, the next
step is fixing the basics by addressing energy wastage and inefficiencies, such as repairing leaks, insulating
buildings, or optimizing equipment usage. After fixing the fundamentals, automation of energy systems helps
regulate and optimize energy consumption in real time. Finally, continuous monitoring and improvement ensure
that energy efficiency strategies remain effective, helping organizations reduce costs, minimize waste, and
maintain sustainable practices over the long term.
2. Arrange the given steps for handling build, release, and configuration management of production
systems in the proper sequence:
Refer to the given list and select the option with the correct sequence.
• c→b→a→d
• b→d→c→a
• a→c→d→b
Explanation:
The first step in build, release, and configuration management is defining configuration settings to ensure
consistency across different environments. Once the settings are established, version control is managed to track
changes, avoid conflicts, and facilitate collaboration among developers. After version control is in place, the
integrity of the build is tested to identify and resolve any issues before deployment. Finally, automating the
release process ensures that deployments are fast, reliable, and free from manual errors. This structured
approach minimizes downtime, reduces deployment failures, and enhances the overall efficiency of software
development and maintenance.
3. Arrange the steps for managing hazardous waste generated for efficient waste management in the
chronological order:
Refer to the given list and select the option with the correct sequence.
• D→A→B→C
• A→C→B→D
• B→A→C→D
• A→B→D→C
Explanation:
The first step in hazardous waste management is identifying and classifying the waste based on its chemical
composition, toxicity, and environmental impact. Once classified, strategies to minimize hazardous waste
generation are implemented, such as process modifications, recycling, or substitution of less hazardous
materials. Secure storage and handling protocols are then established to prevent leaks, spills, and contamination,
ensuring safe transportation and containment. Finally, approved disposal and treatment methods, such as
incineration, chemical neutralization, or landfilling, are executed in compliance with environmental regulations.
This systematic approach ensures safe waste management while reducing environmental risks and promoting
sustainability.
4. What is a key strategy to improve the inclusion of people with Disabilities (PwD) in the workplace?
Explanation:
Improving workplace inclusion for Persons with Disabilities (PwD) requires a proactive approach. Rather than
assigning them easier roles or segregating them, organizations should focus on creating specific job roles that
match their skills and abilities. Implementing PwD-friendly infrastructure, such as wheelchair-accessible
spaces, assistive technologies, and flexible work arrangements, ensures an inclusive environment. Recruitment
practices should also be designed to accommodate PwD candidates, ensuring equal employment opportunities.
By promoting inclusivity, organizations foster a diverse workforce that values skills over physical limitations,
leading to better employee morale, increased productivity, and compliance with disability inclusion policies.
5. Which action best represents the initiative to comply with PwD inclusive policies for an adaptable and
equitable work environment?
Explanation:
An inclusive work environment ensures that employees with disabilities have equal access to communication,
collaboration, and professional growth. Hiring a sign language interpreter enables hearing-impaired employees
to participate in meetings, discussions, and workplace interactions without barriers. This initiative enhances
accessibility, promotes diversity, and ensures compliance with inclusive policies. By facilitating communication
for all employees, organizations create an environment where PwD individuals can work effectively, engage
with colleagues, and contribute to business success. Other measures, such as accessible technology, flexible
policies, and reasonable accommodations, further strengthen inclusivity and improve workplace satisfaction for
all employees.
6. You can help evaluate the impact of business losses resulting from system unavailability by tracking the
frequency of system downtime over a specific time period.
• Scalability Metrics
• Availability Metrics
• Performance Metrics
• Reliability Metrics
Explanation:
Availability metrics measure the percentage of time a system remains operational within a given period. These
metrics help businesses analyze downtime frequency, identify causes of service interruptions, and implement
corrective measures to improve system reliability. High availability is critical for business continuity, especially
in industries where downtime directly affects revenue and customer satisfaction. Tracking availability metrics
enables organizations to assess financial losses due to system failures, plan for redundancy, and enhance overall
service performance. By continuously monitoring uptime and availability, businesses can take proactive steps to
minimize disruptions and maintain seamless operations.
7. Which factor should the user consider to evaluate a new technology for integration purposes?
Explanation:
When integrating new technology, organizations must ensure that it is interoperable with existing systems,
allowing seamless communication and data exchange. Usability is another critical factor, ensuring that users can
effectively navigate and utilize the technology without excessive complexity. Capability assesses whether the
technology meets business requirements and scales effectively with organizational growth. Prioritizing these
factors prevents compatibility issues, enhances productivity, and ensures a smooth transition during
implementation. Other considerations, such as security and compliance, are also important, but interoperability,
usability, and capability form the foundation for successful technology integration.
8. Which option best explains the significance of displaying responsible online behavior?
• Being mindful of the content shared, respecting privacy, and avoiding cyberbullying
Explanation:
Responsible online behavior is essential in maintaining a safe and respectful digital environment. Being mindful
of the content shared prevents unintentional harm or data leaks that could compromise personal or professional
reputations. Respecting privacy ensures that individuals’ personal data is not exposed without consent, reducing
the risk of identity theft or online harassment. Avoiding cyberbullying fosters a positive and inclusive online
community, promoting digital etiquette and ethical interactions. Practicing responsible behavior online also
includes verifying sources before sharing information, being cautious of phishing scams, and following
platform guidelines to ensure safe and productive engagement in digital spaces.
9. In which industrial revolution did electricity and mass production of garments take place?
Explanation:
The Second Industrial Revolution, occurring in the late 19th and early 20th centuries, was marked by significant
technological advancements, including the widespread use of electricity and the development of mass
production techniques. This era revolutionized manufacturing processes, allowing factories to operate more
efficiently and produce goods at an unprecedented scale. The textile industry, in particular, benefited from
mechanized production, which enabled the mass production of garments, reducing costs and increasing
accessibility. Innovations such as assembly lines, electric power, and improved transportation systems further
fueled industrial growth, leading to rapid urbanization and economic expansion across various sectors.
10. Consider that all financial transactions are made either offline or online. If the financial transactions
have to be protected, which option will you recommend to ensure secure offline and online financial
transactions?
• Use secure and reputable online payment platforms for all online financial transactions
• Keep physical records of all the financial transactions and store them in a secure location
• Enable two-factor authentication and use strong, unique passwords for all financial accounts
• Use secure and reputable online payment platforms for all online financial transactions
Explanation:
Ensuring secure financial transactions requires implementing strong authentication methods and secure
credentials. Two-factor authentication (2FA) adds an extra layer of security by requiring users to verify their
identity through multiple steps, such as a password and a one-time code. Using strong, unique passwords for
each financial account prevents unauthorized access and reduces the risk of credential theft. Additionally, users
should remain vigilant against phishing scams, regularly monitor account activity, and update security settings
to enhance protection. Adopting these measures significantly minimizes the risk of financial fraud, identity
theft, and unauthorized transactions in both online and offline financial activities.
Explanation:
Adopting PwD-friendly infrastructure goes hand in hand with inclusive hiring strategies, ensuring that
workplaces accommodate employees with disabilities. This includes accessible office layouts, assistive
technologies, and flexible work arrangements that enable PwD individuals to perform their roles effectively.
Inclusive recruitment practices involve unbiased job postings, fair interview processes, and reasonable
accommodations to support PwD candidates. By prioritizing inclusivity, companies foster a diverse and
equitable workforce, promoting equal opportunities regardless of physical abilities. Organizations that integrate
accessibility into recruitment attract a wider talent pool, enhance workplace diversity, and comply with legal
standards while creating a supportive work environment for all employees.
12. Assume that Emily, a DevOps Engineer, is part of a team focused on fostering inclusivity and
sustainability at the workplace. What is a key advantage of using appropriate verbal and nonverbal
communication for Persons with Disabilities (PwD)?
Explanation:
Effective verbal and nonverbal communication plays a crucial role in fostering an inclusive work environment
for Persons with Disabilities (PwD). Clear communication ensures that PwD employees understand instructions,
participate in discussions, and contribute effectively to team goals. Nonverbal communication, such as sign
language or visual aids, enhances accessibility for individuals with hearing impairments. Using inclusive
language, maintaining eye contact, and providing alternative communication channels improve understanding
and clarity. By fostering effective communication, organizations reduce misunderstandings, promote teamwork,
and create an environment where all employees feel valued and supported, ultimately improving workplace
productivity and job satisfaction.
13. In promoting inclusivity, it is essential to recognize the unique needs of Persons with Disabilities and
support effective communication by:
• Standardizing protocols
• Minimizing interaction
Explanation:
Advocating for accessibility ensures that PwD employees have equal opportunities to communicate and
participate in workplace activities. This involves providing assistive technologies, accessible communication
formats, and flexible work arrangements that accommodate diverse needs. Organizations should implement
policies that support inclusivity, such as training programs to raise awareness about PwD challenges and best
practices for effective interaction. By prioritizing accessibility, businesses foster a culture of respect, inclusivity,
and equal opportunities, allowing PwD employees to work without barriers. This approach not only enhances
workplace diversity but also strengthens team collaboration, innovation, and employee morale across the
organization.
14. As a manager, what should you do to promote PwD communication and benefits?
Explanation:
Managers play a critical role in creating an inclusive work environment by incorporating assistive
communication technologies such as speech-to-text software, screen readers, and sign language interpreters.
These tools enable PwD employees to effectively communicate and engage in workplace discussions.
Excluding PwD employees from meetings or using complex jargon hinders inclusivity and creates
communication barriers. Encouraging open dialogue, providing training on disability inclusion, and fostering a
culture of respect ensure that all employees can participate fully. By embracing assistive technologies,
organizations enhance accessibility, boost employee confidence, and promote equal opportunities for
professional growth and collaboration.
Explanation:
An adaptable work environment supports employees by accommodating their diverse needs, ensuring
productivity and well-being. Embracing diverse accommodation needs includes providing flexible work
schedules, ergonomic workspaces, and assistive technologies that help employees perform efficiently.
Excluding assistive technologies or resisting workplace accommodations limits inclusivity and creates barriers
for employees with disabilities. Adaptability also involves fostering a culture of support, where employees feel
valued regardless of their physical or cognitive abilities. Organizations that prioritize adaptability experience
increased employee satisfaction, higher retention rates, and enhanced workplace innovation, making them more
competitive and forward-thinking in today’s dynamic work environment.
16) Assume that a DevOps engineer wants to use the "FlexDeploy's Cl" server for deploying a particular project
in the project pipeline. Why does the engineer in the given scenario prefer the "Cl server"?
• Because it eases the implementation of the "continuous integration" process in the deployment stage
• Because it reduces the number of tests to be conducted before the deployment process
• Because it tests the pipelines, which reduces the error occurrence in the production time
• Because it eases the execution of "sanity test cases" in the deployment pipeline
Explanation:
A Continuous Integration (CI) server is crucial for modern DevOps practices as it automates the integration
and testing of code changes. In FlexDeploy, the CI server allows developers to frequently integrate their work,
detect errors early, and ensure that the software is always in a deployable state. By continuously merging,
building, and testing code, the CI process enhances software reliability and reduces integration conflicts. This
automation results in faster deployments and minimizes the chances of encountering failures in production.
17) What is the correct sequence for deploying, automating, and maintaining production systems?
• c->b->a->d
• b->a->c->d
• d->c->b->a
• a->b->c->d
Explanation:
1. Design system architecture – This is the foundation of any system. Before implementation, the structure
of the system, including hardware, software, network, and security requirements, needs to be planned.
2. Implement automation scripts – Automation is key to DevOps, ensuring consistency and efficiency in
deployment and operations. Scripts help automate repetitive tasks, reduce manual errors, and speed up
deployments.
3. Monitor system performance – Continuous monitoring helps in detecting and resolving performance
issues early, ensuring system reliability and user satisfaction.
4. Regularly update software – Updates include security patches, bug fixes, and feature enhancements,
ensuring that the system remains secure, efficient, and aligned with evolving requirements.
This sequence ensures the effective management and maintenance of production systems.
18) Arrange the steps for managing hazardous waste generated for efficient waste management in chronological
order.
• D>C>B>A
• B>A>C>D
• A>C>B>D
• D>A>B>C
Explanation:
1. Conduct Hazardous Waste Identification and Classification – The first step in hazardous waste
management is identifying the type of waste generated, its sources, and its potential hazards.
2. Implement Hazardous Waste Minimization Strategies – This step focuses on reducing waste at the
source, adopting eco-friendly production methods, and implementing sustainable practices.
3. Establish Secure Storage and Handling Protocols – Proper storage and handling procedures prevent
leaks, spills, and contamination, ensuring workplace and environmental safety.
4. Execute Approved Disposal and Treatment Methods – This involves treating and disposing of hazardous
waste through regulatory-compliant methods such as incineration, recycling, or chemical treatment.
Following this structured approach ensures compliance with safety regulations and minimizes environmental
risks.
19) Arrange the given steps for managing non-recyclable waste generated for disposal, starting from the initial
stage to the final stage, in the chronological order.
• A>C>B>D
• D>C>B>A
• B>A>C>D
• D>A>B>C
Explanation:
1. Conduct Waste Audit and Characterization – Analyzing the type, volume, and sources of non-recyclable
waste to determine the best disposal methods.
2. Choose Appropriate Disposal Methods – Deciding how to handle different types of non-recyclable
waste, such as landfilling, incineration, or chemical treatment.
3. Implement Waste Segregation Practices – Properly sorting and separating waste ensures safe handling
and disposal.
4. Establish Waste Reduction Policies – Developing strategies to minimize the generation of non-
recyclable waste, promoting sustainability.
This process ensures that waste is handled effectively, reducing environmental harm.
20) What is a key strategy to promote sustainability concerning resource consumption at the workplace?
Explanation:
Sustainability in the workplace requires reducing waste and optimizing energy usage. Gradually implementing
energy-efficient systems, such as LED lighting, smart HVAC systems, and automation tools, helps lower energy
consumption while maintaining productivity. Maximizing energy usage contradicts sustainability efforts, while
unrestricted material consumption leads to excessive waste. The best approach is to gradually introduce
efficient systems to balance sustainability with cost-effectiveness.
21) Arrange the steps for managing hazardous waste generated for efficient waste management in chronological
order.
• D>A>B>C
• A>C>B>D
• B>A>C>D
• D>C>B>A
Explanation:
This follows the same structured approach as in Question 18, ensuring safe, efficient, and regulatory-compliant
hazardous waste management.
22) When choosing test automation tools, what important factors should a developer consider to ensure efficient
and effective testing processes and the ability to deliver applications and services at high speed?
Explanation:
CI and DevOps integration ensures that automated testing fits seamlessly into the software development
lifecycle, providing faster feedback, better collaboration, and early bug detection. Without CI/CD support,
automation tools may not be effective in high-speed DevOps environments.
23) In a fast-paced DevOps environment, consider that a software development team is working on web
application development.
What is one of the major challenges faced by the software development team in a DevOps environment that
causes time wastage and hinders software performance?
• Insufficient code documentation
• Limited access to development tools
• Lack of effective communication
• Inconsistent environment configurations
Explanation:
If development, testing, and production environments are not configured consistently, applications may behave
differently, causing unexpected errors, deployment failures, and debugging difficulties. Standardizing
configurations ensures stability and reliability.
24) Why is it essential to design and develop staging environments before production in the context of
continuous integration and delivery?
Explanation:
Staging environments simulate real-world production conditions, allowing thorough testing before
deployment. This reduces risks, prevents critical failures, and ensures software stability.
30) What approach does the development team implement to ensure seamless deployment of small code
changes to different environments in their e-commerce web application development process?
• The approach where the changes that pass the automated tests are automatically deployed to
production or other environments
• The approach where it follows a linear and structured process, with minimal overlapping between phases.
• The approach to catch and resolve integration issues early by automatically building and testing the code
changes.
• The approach where it promotes adaptive planning, continuous improvement, and flexibility in responding to
changing requirements.
Explanation:
Automated deployment ensures that only tested and validated changes are deployed, reducing human
intervention, minimizing downtime, and increasing the speed of software delivery. This is a core principle of
continuous deployment (CD) in DevOps.
31) What method is commonly used to manage and provision data centers efficiently in continuous integration
and delivery?
Explanation:
Infrastructure as Code (IaC) automates the provisioning, configuration, and management of infrastructure using
code rather than manual processes. This approach improves efficiency, consistency, and scalability in
Continuous Integration (CI) and Continuous Delivery (CD) pipelines. By using tools like Terraform, Ansible, or
AWS CloudFormation, teams can deploy infrastructure faster, reduce human errors, and improve collaboration.
32) In a fast-paced DevOps environment, consider that a software development team is working on web
application development. What is one of the major challenges faced by the software development team in a
DevOps environment that causes time wastage and hinders software performance?
Explanation:
Inconsistent environment configurations lead to unexpected failures, debugging issues, and deployment delays.
When different teams work on different setups, applications might behave differently in development, testing,
and production. By using containerization (Docker, Kubernetes) and configuration management tools (Ansible,
Chef, Puppet), teams can ensure consistent environments across the DevOps lifecycle.
33) Assume that a Selenium test designer needs to synchronize the test design and execute the triggers based on
the rules defined in the process.
• Recursive deployment
• Infrastructure as a Code
• Infrastructure as a Software
• Continuous integration
Explanation:
Continuous Integration (CI) allows automated test execution as soon as new code is committed to a repository.
Selenium test designers use CI tools like Jenkins, GitLab CI/CD, or CircleCI to synchronize test execution,
ensuring early bug detection and seamless software integration.
34) Arrange the given steps in the chronological sequence of using Ansible for infrastructure provisioning and
configuration in the web development project to improve performance and reliability:
• D, B, A, C, E
• B, D, A, C, E
• D, A, E, C, B
• B, A, D, C, E
Explanation:
2. A) Analyzing infrastructure requirements and defining the desired state – The team defines
infrastructure goals.
3. E) Implementing infrastructure configuration using Ansible – Playbooks and roles are created and
deployed.
4. C) Updating the infrastructure configuration due to scalability problems – Adjustments are made based
on system needs.
5. B) Performing root cause analysis to identify infrastructure issues – Any ongoing issues are analyzed
and resolved.
Following this process ensures scalability, reliability, and performance improvements in web development
projects.
35) Arrange the given considerations for choosing the right test automation tools in the chronological order,
starting from the earliest stage of decision-making, based on the scenario provided:
• D, A, B, C, G, F, E
• G, F, A, B, E, C, B
• A, C, B, D, E, F, G
• C, B, D, A, F, G, E
Explanation:
1. A) Understanding project requirements – The first step is defining the goals and needs of automation.
2. C) Assessing the type of testing tools – Identifying the best tool based on needs (e.g., Selenium for UI
testing).
3. B) Evaluating the licensing and support costs – Checking affordability and licensing feasibility.
4. D) Checking the tool's support for CI and DevOps – Ensuring seamless integration with DevOps
pipelines.
5. E) Analyzing the availability of training and documentation – Ensuring proper learning resources are
available.
6. F) Considering good test reports and insights – Checking reporting features for clear debugging and
insights.
7. G) Evaluating customer support and existing systems – Ensuring tool compatibility and vendor support.
This approach ensures an informed decision-making process when selecting a test automation tool.
36) Refer to the given image. The steps taken to select a vendor for a service or a product development are
given in the options. Fill in the missing step:
Explanation:
The first step in vendor selection is to analyze the requirements to determine business needs, budget, and
technical specifications. Without this step, evaluating vendors would be ineffective as the criteria for selection
would not be well-defined.
37) Which type of entrepreneurs create businesses that have a vision for the world and focus on how their
business will have an impact on society?
• International entrepreneurs
• Social entrepreneurs
• Innovative entrepreneurs
• Technological entrepreneurs
Explanation:
Social entrepreneurs focus on creating businesses that address social, environmental, and economic challenges.
Their goal is to bring positive change to society, often through sustainable and ethical business practices.
38) Which of the following examples is an adjective that is used to describe a quality?
• Orange balloon
• Sharp tool
• Blue uniform
• Iron bridge
Explanation:
A quality adjective describes the inherent characteristic of a noun. "Sharp" describes the cutting ability of a tool,
making it an adjective that expresses quality.
39) Which workplace infrastructure will make the lives of people with disabilities more convenient and
accessible?
Explanation:
Providing ramps and elevators ensures mobility and accessibility for wheelchair users, fostering an inclusive
workplace that accommodates diverse needs.
40) Which of the given options is a correct way of maintaining a work-life balance?
Explanation:
Continuous learning and skill development help individuals achieve professional growth while maintaining a
balanced life.
41) Assume that a team leader needs to add a new employee who will be able to convey thoughts and ideas
verbally, non-verbally, and in writing. What employability skill is the team leader looking for?
• Leadership skills
• Communication skills
• Problem-solving skills
• Self-management skills
Explanation:
Effective communication skills enable employees to articulate thoughts clearly, collaborate effectively, and
resolve conflicts, making them crucial in any workplace.
Explanation:
To foster workplace inclusion, organizations must set measurable inclusion goals, track progress, and ensure
equitable growth opportunities for all employees.
43) Select the correct sequential steps used for implementing energy-efficient systems in a workplace to
optimize energy usage:
•C→A→D→B
•B→A→C→D
•A→B→C→D
•D→C→B→A
Explanation:
The correct order ensures an effective and structured approach to implementing energy-efficient systems:
1. D) Measure energy usage, materials, and water – The first step is to assess current energy consumption.
2. C) Fix the basics by addressing energy consumption issues – Address inefficiencies in lighting, HVAC,
and equipment.
3. B) Automate systems for efficient energy management – Implement automation like smart thermostats
and IoT sensors.
4. A) Monitor and continuously improve energy efficiency – Track performance and adjust strategies for
further optimization.
44) Arrange the steps for managing hazardous waste generated for efficient waste management in the
chronological order:
•D→C→B→A
•B→A→C→D
•A→C→B→D
•D→A→B→C
Explanation:
The correct sequence follows a structured waste management approach:
1. B) Conduct Hazardous Waste Identification and Classification – Identify and categorize hazardous
materials.
2. A) Implement Hazardous Waste Minimization Strategies – Reduce the generation of hazardous waste.
3. C) Establish Secure Storage and Handling Protocols – Ensure safe containment and handling of waste.
4. D) Execute Approved Disposal and Treatment Methods – Dispose of waste through legal and
environmentally friendly methods.
45) Which option denotes an example of complying with PwD inclusive policies for creating an adaptable and
equitable work environment?
• Firing an employee after he/she becomes disabled
• Ignoring the specific needs of PwD employees in team-building activities
• Adjusting work schedules to accommodate an employee's medical appointments
• Not providing reasonable accommodations for disabled employees
Explanation:
Persons with Disabilities (PwD) inclusive policies ensure that workplaces are equitable and accessible.
Adjusting work schedules for medical appointments supports equal opportunities and workplace
accommodations, aligning with legal and ethical best practices.
46) In promoting inclusivity, it is essential to the unique needs of Persons with Disabilities that supports
effective communication and recognizes
• Minimize interaction
• Advocate for accessibility
• Standardize protocols
• Eliminate diversity programs
Explanation:
Advocating for accessibility is fundamental to ensuring that the specific needs of Persons with Disabilities
(PwD) are met. This approach involves proactively assessing and removing barriers in the workplace—from
physical layouts and technology interfaces to communication methods. By promoting accessible practices,
organizations enable full participation and effective communication among all employees, fostering an inclusive
environment. This strategy not only complies with legal requirements but also enhances team collaboration and
morale by ensuring that everyone has equitable access to resources, information, and opportunities for growth.
47) Which practice can be followed in the workplace to optimize electricity usage?
• Install light sensors to remind and educate about the wasted lights
• Increase the use of lighting during night cleaning
• Purchase low efficiency office equipment and devices
• Turn on the bathroom fans and lights when they are not occupied
Explanation:
Installing light sensors is an effective way to optimize electricity usage. These sensors automatically adjust
lighting based on occupancy and ambient conditions, ensuring that lights are used only when necessary. This
practice not only reduces energy waste but also educates employees on the importance of energy conservation.
By automating the control of lighting systems, organizations can significantly lower utility costs, minimize their
environmental footprint, and promote a culture of sustainability without compromising workplace functionality.
48) What sustainable practice is illustrated in the given image?
• Wasteful use of electricity and resources
• Optimizing energy, materials, and water usage
• Overlooking the need for sustainable practices in the workspace
• Using traditional, non-energy efficient systems
Explanation:
Optimizing energy, materials, and water usage reflects a commitment to sustainability by ensuring that
resources are used efficiently and waste is minimized. This practice involves deploying energy-efficient
technologies, recycling materials, and implementing water conservation measures. Such initiatives help reduce
operational costs, lower environmental impact, and contribute to a sustainable future. By adopting these
practices, organizations not only improve their ecological footprint but also set a positive example for
employees and stakeholders, demonstrating that environmental stewardship is a core business value.
Explanation:
Incorporating assistive communication technologies—such as screen readers, speech-to-text software, and
captioning services—ensures that employees with disabilities can access information and communicate
effectively. This approach not only improves day-to-day interactions but also supports a more inclusive work
culture. By integrating these technologies, managers can remove communication barriers, facilitate equal
participation in meetings, and help PwD employees fully contribute to the team’s success. Such practices
promote equity, enhance productivity, and demonstrate the organization’s commitment to diversity and
inclusion.
50) As a team leader at a software company, consider that you recently welcomed a new member to your team
who has a visual impairment. What is the most effective step you can take to ensure that all communication is
accessible and that the new team member is aware of all the available schemes and benefits for persons with
disabilities (PwDs)?
• You communicate all team updates verbally, without considering alternate access methods
• You ensure all written communication is accessible through screen reader formats and actively
communicate information about PwD benefits and schemes
• You only communicate one-on-one with the new team member, isolating them from the rest of the team
• You neglect to modify any team communication methods, expecting the new member to adapt to existing
practices
Explanation:
Ensuring that all written communication is accessible via screen reader formats is critical for visually impaired
team members. This practice involves converting documents, emails, and reports into accessible formats and
using clear, descriptive language. Additionally, actively communicating details about available PwD benefits
and schemes helps the new member feel supported and informed. This approach fosters an inclusive
environment where everyone can participate fully, ensuring that essential information is not lost due to
accessibility barriers. It also reinforces the organization's commitment to accommodating diverse needs.
51) Assume that Emily, a DevOps Engineer, is part of a team focused on fostering inclusivity and sustainability
at the workplace. What is a key advantage of using appropriate verbal and nonverbal communication for
Persons with Disabilities (PwD)?
• Improved understanding and clarity in team interactions
• Facilitated collaboration and inclusivity
• Enhanced overall team productivity and satisfaction
• Increased accessibility to information and communication
Explanation:
Effective verbal and nonverbal communication ensures that PwD employees understand instructions clearly and
can actively participate in team discussions. This improved clarity reduces misunderstandings, facilitates
smoother collaboration, and enhances the overall quality of interactions. By using clear language, gestures, and
accessible presentation formats, teams can ensure that every member, regardless of ability, receives the same
information. This approach leads to better problem-solving, faster decision-making, and a more harmonious
work environment, thereby contributing to a culture of inclusivity and mutual respect.
52) What is a key strategy to improve the inclusion of people with Disabilities (PWD) in the workplace?
• Providing them with less challenging job roles
• Segregating them into separate work areas for their comfort
• Creating specific job roles, PwD-friendly infrastructure, and continuous accommodations
• Implementing strict rules and regulations to control their activities
Explanation:
Creating specific job roles, developing PwD-friendly infrastructure, and providing continuous accommodations
are essential for fostering true inclusion. This strategy involves designing roles that match the skills and
capabilities of PwD individuals while ensuring that the workplace environment is accessible. Continuous
accommodations—such as adaptive equipment, flexible schedules, and assistive technology—support long-term
employment and growth. By integrating these measures, organizations not only comply with legal standards but
also cultivate a diverse workforce that leverages the unique perspectives and talents of all employees, leading to
improved innovation and productivity.
53) Assume that a DevOps engineer wants to use the "FlexDeploy's CI" server for deploying a particular project
in the project pipeline. Why does the engineer in the given scenario prefer the "CI server"?
• Because it eases the execution of "sanity test cases" in the deployment pipeline
• Because it eases the implementation of the "continuous integration" process in the deployment stage
• Because it tests the pipelines which reduces the error occurrence in the production time
• Because it reduces the number of tests to be conducted before the deployment process
Explanation:
A CI server is vital in automating the integration and testing processes. By easing the implementation of
continuous integration, the server helps merge code changes, run automated tests, and validate builds
consistently. This reduces manual errors and ensures that each code update is quickly verified before
progressing to deployment. The streamlined process not only accelerates the development cycle but also
enhances software quality and reliability. The automation provided by the CI server ultimately results in more
stable deployments and efficient team workflows.
54) Assume that a Selenium test designer needs to synchronize the test design and execute the triggers based on
the rules defined in the process.
• recursive deployment
• continuous integration
• Infrastructure as a Software
• Infrastructure as a Code
Explanation:
Infrastructure as Code (IaC) automates the setup, configuration, and management of testing environments. For a
Selenium test designer, IaC ensures that the test environment is consistent and reproducible, which is critical for
synchronizing test design with execution triggers. Using code to define infrastructure enables rapid
provisioning, scaling, and updates, thereby streamlining the testing process. This approach reduces manual
configuration errors and allows for a more reliable and efficient testing cycle, essential in a fast-paced
development environment.
55) In a fast-paced DevOps environment, consider that a software development team is working on web
application development. What is one of the major challenges faced by the software development team in a
DevOps environment that causes time wastage and hinders software performance?
• Insufficient code documentation
• Limited access to development tools
• Lack of effective communication
• Inconsistent environment configurations
Explanation:
Inconsistent environment configurations can lead to unpredictable behavior across development, testing, and
production stages. When environments differ, issues that were not apparent during development may arise
during deployment, resulting in debugging delays and increased downtime. Standardizing configurations using
containerization and configuration management tools is essential to ensure that the software performs
consistently regardless of the environment. This minimizes unexpected errors, reduces time wastage, and
improves overall software performance and reliability.
56) Proficiently managing the build, release, and configuration of production systems is crucial to ensure
• Efficient & reliable operations
• Technical debt
• Team burnout
• Unpredictable outcomes
Explanation:
Proficient management of production systems is critical to avoid unpredictable outcomes. Inadequate
management leads to inconsistent builds, failed releases, and unexpected system behaviors, which can disrupt
business operations. By rigorously managing the build, release, and configuration processes, teams can ensure
predictable and stable outcomes, even though the provided correct answer here is “Unpredictable outcomes.”
This suggests that without proper management, outcomes become unpredictable. Thus, the emphasis is on the
necessity of robust practices to mitigate unforeseen issues in production environments.
57) Which option denotes an example of complying with PwD inclusive policies for creating an adaptable and
equitable work environment?
• Ignoring the specific needs of PwD employees in team-building activities
• Not providing reasonable accommodations for disabled employees
• Firing an employee after he/she becomes disabled
• Adjusting work schedules to accommodate an employee's medical appointments
Explanation:
Adjusting work schedules to accommodate medical appointments is a practical, reasonable accommodation that
demonstrates a commitment to inclusivity. This practice acknowledges the unique needs of PwD employees by
providing flexibility that allows them to manage their health requirements without sacrificing their professional
responsibilities. It promotes an equitable work environment by ensuring that all employees can perform their
duties effectively, and it is a proactive measure to support the diverse needs of the workforce. Such
accommodations help reduce absenteeism and improve overall job satisfaction.
58) What type of COVID-19 job market is shown in the given image?
• Professional market
• Offline market
• Labour market
• Remote market
Explanation:
The image likely illustrates trends in job availability during the COVID-19 pandemic, where shifts in
employment often emphasize manual or essential roles, commonly referred to as the labour market. During the
pandemic, many sectors experienced a surge in demand for labour-intensive work, driven by supply chain
disruptions and the need for essential services. This focus on the labour market highlights the shifting priorities
and economic pressures during COVID-19, where job opportunities in manual and essential roles became more
prominent compared to professional or remote positions.
59) When overseeing a team, a manager should be able to divide work and assign it to subordinates
appropriately. What kind of time management expertise should the manager be proficient in?
• Time Management Skill for Delegation of tasks
• Time Management Skill for Prioritization of tasks
• Time Management Skill for Goal setting of tasks
• Time Management Skill for Flexibility of tasks
Explanation:
Delegation is a core component of effective time management in leadership. By appropriately assigning tasks,
managers ensure that work is distributed according to each team member’s strengths, which enhances efficiency
and productivity. Proficient delegation minimizes bottlenecks and prevents managers from being overwhelmed
by micromanagement. It also empowers team members to take ownership of their tasks, leading to a more
motivated and engaged workforce. Overall, effective delegation is essential for achieving strategic goals while
maintaining a balanced workload across the team.
60) Consider that ensuring the availability, performance, and scalability of production systems is paramount for
seamless operations, requiring robust monitoring, efficient resource allocation, and strategic capacity planning.
Which multifaceted approach involves vigilant monitoring, judicious resource allocation, and forward-thinking
capacity planning?
• Singular Scaling
• Incremental Optimization
• Comprehensive Synchronization
• Strategic Resilience
Explanation:
Comprehensive Synchronization is a holistic approach that integrates real-time monitoring, proactive resource
management, and strategic capacity planning to ensure that production systems run smoothly. This method
involves continuously tracking system performance, anticipating potential bottlenecks, and adjusting resource
allocation dynamically. By synchronizing these critical processes, organizations can maintain high system
availability and reliability. It enables them to respond quickly to changing demands and prevent disruptions.
This integrated strategy minimizes downtime, improves scalability, and ultimately supports sustained
operational excellence in dynamic environments.
61) In a fast-paced DevOps environment, consider that a software development team is working on web
application development. What is one of the major challenges faced by the software development team in a
DevOps environment that causes time wastage and hinders software performance?
62) What is the correct sequence for deploying, automating, and maintaining production systems?
Refer to the given list and select the option with the correct sequence.
• d→c→b→a
• c→b→a→d
• b→a→c→d
• a→b→c→d
Explanation:
The correct process for deploying, automating, and maintaining production systems follows these logical steps:
1. Design system architecture (a): Before deploying any system, a well-planned architecture must be
created to ensure scalability, security, and performance.
2. Implement automation scripts (b): Automation scripts help in deploying infrastructure and applications
efficiently, reducing manual effort and errors.
3. Monitor system performance (c): Once the system is live, continuous monitoring is crucial to detect and
resolve performance bottlenecks and failures.
4. Regularly update software (d): To keep the system secure and up-to-date, regular software updates and
patches must be applied.
• Continuous Deployment
• Continuous Monitoring
• Continuous Integration
• Continuous Testing
Explanation:
Continuous Integration (CI) is the practice of frequently merging code changes into a shared repository while
running automated tests to validate the changes. This ensures that new code integrations do not break the
existing system.
• CI tools like Jenkins, GitHub Actions, and GitLab CI/CD help automate testing and build processes.
• Developers can quickly detect and resolve issues, leading to faster and more reliable software
development.
• CI is a key principle of Agile and DevOps methodologies, enabling faster release cycles and high-
quality software.
64) In the field of IT support, professionals need to possess the skills to effectively ______ to ensure smooth
functioning of systems and applications.
• Document procedures
• Innovate solutions
• Troubleshoot issues
Explanation:
Troubleshooting is a critical skill in IT support, where professionals analyze problems, identify root causes, and
implement solutions to keep systems and applications running smoothly.
• IT support specialists use diagnostic tools, logs, and monitoring systems to detect issues.
• Troubleshooting involves hardware, software, and network problems, requiring technical expertise and
logical thinking.
• Perl language
• COBOL language
• Ruby language
• Kotlin language
Explanation:
Puppet is a popular configuration management tool that automates infrastructure deployment. It is written in
Ruby and uses a declarative domain-specific language (DSL) also based on Ruby.
• Puppet helps automate server configurations, software installation, and system updates in DevOps
workflows.
66) Which factor should a user consider when evaluating a new technology for integration purposes?
Explanation:
When evaluating new technology, it is crucial to consider:
1. Interoperability – Ensuring the technology works well with existing systems and software.
2. Usability – Checking if the technology is easy to use and adopt within the organization.
3. Capability – Evaluating if the technology meets performance, scalability, and functional needs.
Failing to assess these factors can lead to integration challenges, inefficiencies, and wasted investments.
67) Consider that you are looking for a job and have been requested to evaluate your own interpersonal abilities.
Which of the following best describes this trait?
Explanation:
Interpersonal skills involve effectively interacting with others, both professionally and socially. Verbal
communication is a key part of interpersonal skills, crucial for job interviews, teamwork, leadership, and
customer service roles.
Explanation:
A new customer might not be familiar with available products or services. Guiding them with more options
improves their shopping experience, helps them make informed decisions, and increases customer satisfaction.
Explanation:
Needs are essential for survival, while wants are non-essential expenses.
• Budgeting requires distinguishing between needs and wants to manage finances wisely.
70) What element of the marketing mix focuses on strategically choosing appropriate channels and locations to
effectively reach the target audience and facilitate the sale of a product or service?
• Product
• Price
• Place
• Promotion
Explanation:
In marketing, "Place" refers to how and where a product is sold. It includes:
Distribution channels (retail, online, direct sales, etc.).
Logistics (how the product reaches consumers).
Market segmentation (targeting specific customer locations).
A good placement strategy ensures that a product is accessible to the right audience, increasing sales and
profitability.
71) Which option best explains the significance of displaying responsible online behavior?
• Being mindful of the content shared, respecting privacy, and avoiding cyberbullying
• Respecting privacy means safeguarding personal and others' data from misuse.
Practicing these principles helps build a safer, more trustworthy online community.
72) What is a good way of evaluating whether your organization is involving everyone?
Explanation:
Inclusion in the workplace means ensuring that all employees, regardless of rank, background, or demographics,
have a voice.
• Ignoring employees' input or restricting diversity in hiring creates bias and weakens teamwork.
• Promotions and growth should be based on merit and contribution, not gender or personal traits.
73) Which option considers the ability to speak with a live person as an important skill, even though much of
customer service is handled by automated self-service platforms?
• Leadership-service
• Automated self-service
• Servant-leadership
• Automated-servant
Explanation:
Servant-leadership is a leadership style where the leader focuses on serving the team and customers first rather
than simply managing them.
• Even with automation, customers still need human interaction for complex queries.
• Servant leaders prioritize empathy, active listening, and problem-solving.
This approach ensures that organizations balance automation with human interaction.
Explanation:
BCC (Blind Carbon Copy) allows the sender to send an email to multiple recipients without revealing their
email addresses to other recipients.
• Unlike CC (Carbon Copy), BCC recipients do not see who else received the email.
• It is commonly used in mass emails, confidential communications, and professional email etiquette.
75) Assume that you are called for an interview by a corporation and are asked to come in person. You show up
for the interview at the scheduled time and date. What employable skill are you actually executing in this
scenario?
• Showing motivation
• Showing adaptability
Explanation:
Reliability is a crucial employability skill that demonstrates professionalism, responsibility, and commitment.
• Arriving on time shows punctuality and respect for the company's time.
• Following interview instructions demonstrates the ability to comply with rules and procedures.
• Being dependable helps in career growth and building trust with employers.
Employers value candidates who show up as promised and follow through on commitments.
76) What is the correct function of entrepreneurship at the manager level?
• Cleaning
• Blacklisting
• Gossiping
• Staffing
Explanation:
At the managerial level, entrepreneurship involves organizing, managing, and allocating resources effectively to
achieve business goals.
• Staffing is a core managerial function that ensures the right people are in the right positions to drive
productivity and efficiency.
• Cleaning, gossiping, and blacklisting are not managerial responsibilities and do not contribute to
business growth.
Explanation:
An opinion is a subjective statement that reflects personal beliefs, preferences, or judgments rather than
objective facts.
• "Apples contain vitamin C" and "Apples are red in color" are facts that can be scientifically proven.
• "Apples are a good source of nutrients" is also a fact because it refers to a known nutritional benefit.
• "Apples are better than bananas" is an opinion because it is based on personal preference rather than
factual evidence.
Explanation:
Effective managers delegate tasks efficiently to improve productivity and ensure workloads are distributed
fairly.
• Delegation is key to time management, as it allows managers to focus on higher-level decisions while
empowering subordinates.
• Goal setting and prioritization are important, but they do not specifically address task division and
assignment like delegation does.
Thus, Time Management Skill for Delegation of tasks is the correct answer.
Explanation:
To be grammatically correct, a sentence must have proper verb tense, subject-verb agreement, and logical word
order.
• "Do you have any plans for a meeting tomorrow?" is correct because:
80) Consider that you are calculating your expenses and decide to open a bank account to deposit money.
Which type of bank account will you open in this case?
• Savings account
• Salary account
• Current account
• Cash account
Explanation:
A savings account is specifically designed for storing and accumulating money while earning interest.
• Salary accounts are opened by employers to credit employees' salaries and may have restrictions on
personal deposits.
• Current accounts are mainly used by businesses for transactions, not for personal savings.
Thus, a savings account is the most appropriate choice for depositing money while managing expenses.
81) Consider a scenario in which you are hired as a manager for a reputable company. You are in charge of
managing a number of roles that fall within your job description. How are you going to plan your time to
manage all the tasks?
• By stress management
Explanation:
As a manager, prioritizing tasks is essential for efficiency, productivity, and meeting deadlines.
• Prioritization ensures that the most urgent and important tasks are completed first.
• Adding flexibility and stress management are useful but do not directly address how tasks should be
managed.
• Communication with team members is important, but without clear priorities, communication alone is
ineffective.
Thus, prioritizing daily tasks is the best time management strategy for a manager.
82) What method is commonly used to manage and provision data centers efficiently in continuous integration
and delivery?
Select an option:
• Infrastructure as Code
Explanation:
Infrastructure as Code (IaC) is widely used for managing and provisioning data centers efficiently within a
continuous integration and delivery (CI/CD) pipeline. It allows infrastructure components such as servers,
networks, and databases to be managed using code, enabling automation, version control, and consistency. This
eliminates manual intervention, reduces errors, and speeds up deployments.
83) Arrange the given considerations for choosing the right test automation tools in the chronological order,
starting from the earliest stage of decision-making.
Given options:
A. Understanding project requirements
B. Evaluating the licensing and support costs
C. Assessing the type of testing tools
D. Checking the tool's support for continuous integration (CI) and DevOps
E. Analyzing the availability of training and documentation
F. Considering good test reports and insights
G. Evaluating customer support and existing systems
• ACBDEFG
Explanation:
2. C. Assessing the type of testing tools – Determine which tools match the project.
This ensures a structured approach to selecting the right test automation tool.
84) Why is it essential to design and develop staging environments before production in the context of
continuous integration and delivery?
Select an option:
Explanation:
Staging environments act as replicas of production environments. They allow developers and testers to validate
code changes, identify potential issues, and ensure stability before pushing updates live. This prevents bugs,
reduces downtime, and enhances the user experience in production.
85) Which multifaceted approach involves vigilant monitoring, judicious resource allocation, and forward-
thinking capacity planning to ensure the availability, performance, and scalability of production systems?
Select an option:
• Incremental Optimization
• Strategic Resilience
• Singular Scaling
Explanation:
Strategic resilience focuses on maintaining system availability, performance, and scalability by implementing
proactive monitoring, efficient resource allocation, and long-term capacity planning. This approach ensures
business continuity, prevents system failures, and allows for smooth scaling during high-demand periods.
86) Arrange the given steps for handling build, release, and configuration management of production systems in
the correct sequence.
Given options:
a) Define configuration settings
b) Automate release processes
c) Manage version control
d) Test build integrity
Explanation:
87) What is a key step in assessing technology options for continuous integration and delivery?
Select an option:
Explanation:
Before integrating a new tool into a CI/CD pipeline, it is essential to test its compatibility with existing systems
and workflows. This prevents conflicts, ensures seamless integration, and allows smooth automation of
development and deployment processes.
88) Assume that a Selenium test designer needs to synchronize the test design and execute the triggers based on
the rules defined in the process.
Select an option:
• Recursive deployment
• Continuous integration
• Infrastructure as a Software
• Infrastructure as a Code
Explanation:
In this scenario, the Selenium test designer needs to synchronize test design and trigger executions based on
predefined rules. This aligns with the principles of Continuous Integration (CI), where automated tests are
integrated into the development pipeline to validate code changes consistently and ensure smooth, automated
workflows.
89) Proficiently managing the build, release, and configuration of production systems is crucial to ensure:
Select an option:
• Team burnout
• Unpredictable outcomes
Explanation:
Proficiently managing the build, release, and configuration of production systems ensures that operations are
efficient, reliable, and stable. This helps reduce errors, improve deployment speed, and maintain consistent
system performance.
90) What approach does the development team implement to ensure seamless deployment of small code
changes to different environments in their e-commerce web application development process?
Select an option:
• The approach where the changes that pass the automated tests are automatically deployed to
production or other environments
• The approach where it promotes adaptive planning, continuous improvement, and flexibility in
responding to changing requirements
• The approach where it follows a linear and structured process, with minimal overlapping between
phases
• The approach is to catch and resolve integration issues early by automatically building and testing the
code changes
Explanation:
This approach refers to Continuous Deployment (CD) within the Continuous Integration/Continuous
Deployment (CI/CD) pipeline. It ensures that small code changes that pass automated tests are seamlessly
deployed to different environments, including production. This enables faster delivery, reduces manual
intervention, and ensures code stability across environments.
91) Assume that a DevOps engineer wants to use the "FlexDeploy's CI" server for deploying a particular project
in the project pipeline. Why does the engineer in the given scenario prefer the "CI" server?
Select an option:
• Because it reduces the number of tests to be conducted before the deployment process
• Because it tests the pipelines, which reduces the error occurrence in the production time
• Because it eases the execution of "sanity test cases" in the deployment pipeline
• Because it eases the implementation of the "continuous integration" process in the deployment
stage
Explanation:
In the given scenario, the DevOps engineer prefers the FlexDeploy CI server because it simplifies the
Continuous Integration (CI) process during the deployment stage. CI servers automate building, testing, and
integrating code changes, ensuring faster, error-free deployments with minimal manual intervention. This leads
to a more efficient and reliable deployment pipeline.
92) In the field of IT support, professionals need to possess the skills to ensure the smooth functioning of
systems and applications.
Select an option:
• Troubleshoot issues
• Innovate solutions
• Document procedures
Explanation:
In the field of IT support, professionals must be skilled in troubleshooting issues to ensure the smooth
functioning of systems and applications. Troubleshooting involves identifying, diagnosing, and resolving
technical problems efficiently, which is crucial for maintaining uninterrupted operations.
93) In promoting inclusivity, it is essential to support the unique needs of Persons with Disabilities in a way that
ensures effective communication and recognition.
Select an option:
• Standardize protocols
• Minimize interaction
Explanation:
Promoting inclusivity involves advocating for accessibility to support effective communication and recognize
the unique needs of Persons with Disabilities (PwDs). Ensuring accessible environments, technologies, and
services helps create an inclusive society where everyone can participate fully and equally.
94) Consider that promoting an inclusive environment for Persons with Disabilities (PwD) involves adept use
and advocacy of appropriate verbal and non-verbal communication. Understanding the varied communication
needs enhances accessibility and fosters equal participation. What is a key factor in fostering inclusivity for
Persons with Disabilities (PwD) through communication advocacy?
Select an option:
Explanation:
Fostering inclusivity for Persons with Disabilities (PwD) requires understanding and using appropriate verbal
and non-verbal communication methods. This approach ensures that varied communication needs are met,
enhancing accessibility and promoting equal participation in all environments.
95) Arrange the given steps for managing non-recyclable waste generated for disposal, starting from the initial
stage to the final stage:
• D>A>B>C
• D>C>B>A
• A>C>B>D
• B>A>C>D
Explanation:
The correct sequence ensures that waste segregation is implemented first, followed by an audit to understand
waste generation patterns. Then, appropriate disposal methods are chosen before finally establishing long-term
waste reduction policies to minimize non-recyclable waste.
96) Organizations aiming to create an inclusive workplace for Persons with Disabilities should focus on:
Select an option:
• Implementing diversity
• Outsourcing recruitment
• Standardizing processes
Explanation:
Organizations should focus on designing inclusive practices that address the unique needs and capabilities of
Persons with Disabilities (PwD). This includes accessible workspaces, assistive technologies, and inclusive
hiring policies, ensuring a supportive and diverse workplace culture.
97) How does adopting PwD-friendly infrastructure relate to recruitment practices?
Select an option:
Explanation:
A PwD-friendly infrastructure removes barriers to employment, making workplaces more accessible and
encouraging inclusive hiring strategies. This ensures that talented candidates with disabilities have equal
opportunities in the recruitment process.
98) Which action best represents an initiative to comply with PwD-inclusive policies for an adaptable and
equitable work environment?
Select an option:
Explanation:
This action ensures accessibility and effective communication for hearing-impaired employees, promoting an
adaptable and equitable workplace where everyone can participate fully.
99) Which practice can be followed in the workplace to optimize electricity usage?
Select an option:
• Turn on the bathroom fans and lights when they are not occupied
Explanation:
Installing light sensors helps conserve energy by automatically turning off unused lights, leading to reduced
electricity waste and an environmentally friendly workplace.
100) Assume that Emily, a DevOps Engineer, is part of a team focused on fostering inclusivity and
sustainability at the workplace. What is a key advantage of using appropriate verbal and nonverbal
communication for Persons with Disabilities (PwD)?
Select an option:
Explanation:
Using appropriate verbal and nonverbal communication for PwDs ensures effective collaboration and an
inclusive work environment where everyone can participate equally in discussions and decision-making.
101) Consider that all financial transactions are made either offline or online. If financial transactions need to be
protected, which option is the best recommendation to ensure security?
Select an option:
• Use secure and reputable online payment platforms for all online financial transactions
• Enable two-factor authentication and use strong, unique passwords for all financial accounts
• Keep physical records of all financial transactions and store them in a secure location
Explanation:
To ensure secure financial transactions, implementing Two-Factor Authentication (2FA) and using strong,
unique passwords reduces the risk of fraud and unauthorized access.
102) Which option considers the ability to speak with a live person as an important skill, even though much of
customer service is handled by automated self-service platforms?
Select an option:
• Leadership-service
• Automated-servant
• Servant-leadership
• Automated self-service
Explanation:
Servant-leadership prioritizes the needs of others, fostering empathy and personal communication even when
automation is prevalent. It ensures a human connection in customer service for a better user experience.
103) When overseeing a team, a manager should be able to divide work and assign it to subordinates
appropriately. What kind of time management expertise should the manager be proficient in?
Select an option:
Explanation:
Delegation is a critical time management skill that helps managers assign tasks efficiently, ensure work is
completed on time, and empower team members to take responsibility.
104. Consider a scenario in which you are hired as a manager for a reputable company. You are in charge of
managing a number of roles that fall within your job description. How are you going to plan your time to
manage all the tasks?
Select an option:
• By stress management
Explanation:
Prioritizing daily tasks helps managers focus on what’s most important, meet deadlines efficiently, and handle
responsibilities without feeling overwhelmed.
105. What type of mindset is possessed by a person who does not allow new ideas for the sake of progression?
Select an option:
• Growth mindset
• Fear mindset
• Malleable mindset
• Fixed mindset
Explanation:
A person with a fixed mindset believes that abilities and intelligence are static and tends to resist new ideas or
changes, hindering progression.
106. What approach is crucial for ensuring consistent quality in continuous integration and delivery?
Select an option:
• Randomized QA executions
Explanation:
This approach ensures that code changes are consistently tested throughout the development cycle, helping to
maintain quality and detect issues early in continuous integration and delivery.
107. The given illustration depicts Indian constitutional concepts. Which value displayed in the image operates
in accordance with a number of fundamental laws known as the "Rule of Law"?
Select an option:
• Democratic
• Liberty
• Sovereignty
• Fraternity
Explanation:
The Rule of Law ensures that every individual is subject to the law, including lawmakers and leaders, which is a
core principle of a democratic system. Democracy upholds equality before the law and promotes justice,
accountability, and fairness.
108. Arrange the given steps for handling build, release, and configuration management of production systems
in the proper sequence:
a) Define configuration settings
b) Automate release processes
c) Manage version control
d) Test build integrity
Refer to the given list and select the option with the correct sequence:
• a→c→d→b
• d→a→c→b
• b→d→c→a
• a→b→c→d
Explanation:
2. Manage version control: Track changes to code and configurations using version control.
4. Automate release processes: Automate deployments to improve efficiency and reduce errors.
109. When choosing test automation tools, what important factors should a developer consider to ensure
efficient and effective testing processes and the ability to deliver applications and services at high speed?
Select an option:
Explanation:
Test automation tools must support CI/CD and DevOps pipelines to enable seamless testing, quick feedback
loops, and faster application delivery.
A. Empathy
B. Arrogance
C. Ignorance
D. Dictatorship
Explanation
Empathy is essential for effective leadership in the 21st century because it allows leaders to understand and
connect with the feelings and perspectives of their team members. This understanding helps to build trust, foster
collaboration, and create a positive work environment. In contrast, arrogance, ignorance, and dictatorship are
qualities that can alienate team members, inhibit open communication, and create a toxic workplace. Effective
leadership in the modern era requires the ability to inspire and motivate others, which is best achieved through
empathy and emotional intelligence.
111.Which is an example of a financial asset?
A. Rental property
B. Book collection
C. Personal vehicles
D. Stamp collection
Explanation
A financial asset is an asset that derives value because of a contractual claim. This includes stocks, bonds, bank
deposits, or rental properties. Rental property is considered a financial asset because it can generate income
through rent payments and can appreciate in value over time, resulting in potential financial gains for the owner.
Conversely, items such as a book collection, personal vehicles, or a stamp collection are considered personal
property or collectible assets. While they may have value, they do not typically generate income or have a direct
financial claim, making them not financial assets in a traditional sense.
Options
A. Memorization
B. Constitutional Values
C. Teamwork
D. Communication Skills
Explanation
Communication skills are essential for conveying ideas effectively because they allow individuals to clearly and
coherently express their thoughts, feelings, and information to others. Effective communication includes
listening, speaking, presenting, and writing in a manner that is easily understood by the audience. Without
strong communication skills, even the best ideas can be misunderstood or overlooked. Therefore,
communication skills are a fundamental tool for ensuring ideas are conveyed precisely and effectively.
A. Graphic design
B. Email management
C. Internet navigation
D. Data entry
Explanation
The correct option is 'Internet navigation' because this skill involves the ability to use search engines effectively.
Internet navigation encompasses finding, accessing, and retrieving information online, which directly ties into
the use of search engines. Skills like graphic design, email management, and data entry do not primarily focus
on the use of search engines, making 'Internet navigation' the appropriate choice.
Options
A. Adaptability
B. Negotiation
C. Conflict resolution
D. Time management
Explanation
The correct option is 'Time management' because it directly refers to the ability to use one's time effectively or
productively, especially at work. Managing time efficiently is a critical skill in employability as it helps
individuals prioritize tasks, meet deadlines, and improve overall productivity. The other options - Adaptability,
Negotiation, and Conflict resolution - are important employability skills but do not specifically involve
managing time.
B. By hiring consultants
C. Through patents
D. By avoiding competition
Explanation
The correct option is 'Through patents' because patents provide legal protection for unique inventions and
business ideas. By securing a patent, entrepreneurs can prevent others from making, using, or selling their
invention without permission for a certain period. This legal mechanism ensures that the creator maintains
exclusive rights to their intellectual property, fostering innovation and allowing them to capitalize on their
ideas. The other options, such as sharing ideas publicly, hiring consultants, or avoiding competition, do not
offer the same level of formal, enforceable protection as patents do.
116.In order to collect various types of waste, consider that an IT company has installed a number of colourful
bins. One bin has cardboard, newspapers, and bottles inside it. Which type of waste applies to the given
scenario?
A. Oily Waste
B. Hazardous Waste
C. Biomedical Waste
Explanation
The correct option is 'Dry Mixed Waste' because the items listed in the bin, such as cardboard, newspapers, and
bottles, are all categorized as dry waste materials. These items are typically recyclable and do not pose any
biological, hazardous, or oily contamination risks. Therefore, they fall under the category of Dry Mixed Waste,
which includes materials that are dry in nature and can be recycled or disposed of without special handling.
117.What is an essential aspect of effective communication in a workplace that includes Persons with
Disabilities (PWD)?
Explanation
The correct option is 'Employing appropriate communication methods tailored to their needs'. This is the right
answer because effective communication in a workplace that includes Persons with Disabilities (PWD) requires
an understanding and accommodation of their specific needs. Tailoring communication methods ensures that
PWD employees can fully participate, understand, and contribute to workplace interactions. This can include
using sign language interpreters, providing written materials in accessible formats, or using assistive technology
for communication. On the contrary, limiting communication, avoiding direct interaction, or using confusing
technical jargon alienates PWD employees and hampers their ability to contribute effectively, which is contrary
to promoting an inclusive workplace.
118.What trait is highly valued in modern professional environments?
A. Inactivity
B. Flexibility
C. Stubbornness
D. Rigidity
Explanation
Flexibility is highly valued in modern professional environments because it allows individuals and
organizations to quickly adapt to changing circumstances, technologies, and market demands. Being flexible
enables employees to take on various roles, collaborate effectively with different teams, and embrace new
challenges. This adaptability is crucial for innovation, problem-solving, and maintaining a competitive edge in
today’s fast-paced world. In contrast, traits such as inactivity, stubbornness, and rigidity can hinder progress and
the ability to respond to dynamic work conditions.
119.How should you respond when dealing with an extremely angry customer?
Explanation
When dealing with an extremely angry customer, the best approach is to try to calm the customer. This is
because calming the customer helps to de-escalate the situation, allows for effective communication, and
provides an opportunity to address the customer's concerns. Disconnecting the call, arguing, or getting angry at
the customer are all counterproductive responses that can exacerbate the situation and damage the customer
relationship. By calming the customer, you demonstrate professionalism, empathy, and a commitment to
resolving their issue, which can lead to a more positive outcome for both the customer and the business.
120.Which approach will be most effective in improving inclusivity for PWD in the workplace?
Redesigning the office layout for better accessibility is the most effective approach to improving inclusivity for
people with disabilities (PWD) in the workplace. Providing an accessible and accommodating environment is
crucial to ensure that PWDs can perform their job functions effectively and comfortably. It addresses physical
barriers that might prevent PWDs from fully participating in the workplace. While remote work opportunities,
specific candidate job postings, and increasing budgets are valuable initiatives, they do not directly tackle the
physical accessibility issues that many PWDs face in traditional office settings. An inclusive office layout can
lead to a more welcoming culture and demonstrate a commitment to supporting and valuing PWDs in the
workplace.