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Troubleshooting Oracle Database@Azure

The document provides troubleshooting tips for Oracle Database@Azure, addressing onboarding and cloud platform issues. It includes specific guidance for Exadata and Autonomous Database resources, as well as error conditions and prerequisites for using the Azure East US 2 region. Key topics covered include purchasing offers, networking requirements, and error resolution strategies.

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emmanuelkbr100
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6 views3 pages

Troubleshooting Oracle Database@Azure

The document provides troubleshooting tips for Oracle Database@Azure, addressing onboarding and cloud platform issues. It includes specific guidance for Exadata and Autonomous Database resources, as well as error conditions and prerequisites for using the Azure East US 2 region. Key topics covered include purchasing offers, networking requirements, and error resolution strategies.

Uploaded by

emmanuelkbr100
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Oracle Multicloud Oracle Database@Azure Troubleshooting and Known Issues for Oracle All Pages
Database@Azure

Updated 2025-07-24

Troubleshooting Oracle Database@Azure


Find troubleshooting tips for Oracle Database@Azure onboarding and cloud platform issues.

Note

For Troubleshooting information specific to Oracle Exadata Database and Oracle


Autonomous Database resources in Oracle Database@Azure deployments, see the following
pages:

Troubleshooting and Known Issues for Exadata Services

Troubleshooting and Known Issues for Autonomous Database Services

Purchasing Offers
Private offer isn't available in Azure Marketplace: collection rule isn't
enabled

Private offer isn't available in Azure Marketplace: 3rd party services not
allowed for purchase

Change Plan Operation Returns Error

Private offer can't be used with existing Pay As You Go (PAYG) tenancy
Onboarding
Onboarding fails because Azure OracleSubscription resource needs to be
reset or deleted

Microsoft Azure Locks


Terminations and Microsoft Azure locks

Networking
IP address requirement differences between Oracle Database@Azure and
Exadata in OCI

Automatic network ingress configuration

VCN Flow Log Data Not Available in OCI Tenancy

Error Conditions
"ResourceMoveProviderValidationFailed" Error

Moving Azure subscription with Oracle Database@Azure to another Azure


tenant

Prerequisites for the Azure East US 2 Region


If you onboarded with Oracle Database@Azure before April 15, 2025 and you want to use the
Azure East US 2 region, you need to create policies in your OCI tenancy that allow you to create
Oracle Database@Azure resources and use metrics in Azure East US 2. Use the instructions in this
section to create policies for resources creation and metrics.

To enable resource creation in Azure East US 2

To enable observability (metrics) in Azure East US 2

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