Effective Business Communication Skills
Effective Business Communication Skills
Effective Business Communication Skills
Definition
Communication is a process of transmitting and receiving verbal and non verbal messages that produces a response, it is effective when desired reaction or response from the receiver.
Elements of Communication
Effective Presentation
Effective Presentation
Personal Appearance
Effective Presentation
Surrounding
Room Size Location Visual aids Wall decoration Lightening Windows Temperature Control Floor carpeted or bare
Effective Presentation
Undesirable attitudes & postures for speaker
Effective Presentation
Implication of Postures
Closed
Aggressive
Open
Submissive
Effective Presentation
Facial Expressions
Enthusiasm
Confused
Angry
Effective Presentation
The Voice Pitch can be High Moderate Low
Effective Presentation
Effective Presentation
Presenter tools
Effective Presentation
Speaker Position
Effective Presentation
Obstruction
Effective Presentation
Fonts- background- color patterns
Effective Presentation
fonts- background- color patterns
Effective Presentation
Effective Presentation
Effective Presentation
Stage Fright
Effective Presentation
Checklist for Decreasing Stage Fright
1.
2.
3. 4. 5. 6. 7. 8.
Effective Presentation
Come Early to the venue in order to check Visual Aids, Cleanliness, environment and get ready before the audience arrive.
Effective Presentation
Visual aid equipment
Equipment Film/Video Advantage Animated Non Flexible Disadvantage Speaker Flexibility Dark Room Equipment None Audience Lighting Involvement None Dark
Flexible
Flexible
Expensive Projection
Slightly Awkward to manipulate Clumsy to transport
Some
Some
Limited
Limited
Dark
Dark
A Lot
Possible
Bright
Boards
More Spontaneous
Possible
Bright