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    Soft Sklls For The Workplace

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    emiii
    This document provides guidance on developing soft skills that are important for success in business and leadership roles. It defines leadership as the ability to influence others with or without authority. Key soft skills discussed include interpersonal communication, conflict management, problem solving, decision making, public speaking, listening, negotiating, and dealing with ethical issues. The document emphasizes self-awareness, understanding others, effective teamwork, and continuous learning and improvement.

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    Soft Sklls For The Workplace

    Uploaded by

    emiii
    59 views14 pages
    This document provides guidance on developing soft skills that are important for success in business and leadership roles. It defines leadership as the ability to influence others with or without authority. Key soft skills discussed include interpersonal communication, conflict management, problem solving, decision making, public speaking, listening, negotiating, and dealing with ethical issues. The document emphasizes self-awareness, understanding others, effective teamwork, and continuous learning and improvement.

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    Soft Sklls for the Workplace

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    This document provides guidance on developing soft skills that are important for success in business and leadership roles. It defines leadership as the ability to influence others with or without authority. Key soft skills discussed include interpersonal communication, conflict management, problem solving, decision making, public speaking, listening, negotiating, and dealing with ethical issues. The document emphasizes self-awareness, understanding others, effective teamwork, and continuous learning and improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    59 views14 pages

    Soft Sklls For The Workplace

    Uploaded by

    emiii
    This document provides guidance on developing soft skills that are important for success in business and leadership roles. It defines leadership as the ability to influence others with or without authority. Key soft skills discussed include interpersonal communication, conflict management, problem solving, decision making, public speaking, listening, negotiating, and dealing with ethical issues. The document emphasizes self-awareness, understanding others, effective teamwork, and continuous learning and improvement.

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    People (Soft) Skills for Success in the Real Business World! Being a Leader!

    Don C. Bramlett, PE, SMIEEE


    IEEE Region 4 Director 2009-2010 IEEE Southeastern Michigan Section DTE Energy Project Engineer

    Reference Resource
    Stuff You Dont Learn in Engineering School By Carl Selinger John Wiley & Sons, Inc IEEE Press 2004

    Good Basic Life Lessons


    You are responsible for yourself What you dont know may hurt you, or hold you back Dont be afraid of something. Learn about it! Build on your strengths; target weaknesses Develop important soft skills Technical competency is the core of your career in engineering!

    Definition of Leadership
    Leadership is the ability to influence others, with or without authority. All successful endeavors are the result of human effort; thus, the ability to influence others is a derivation of Interpersonal Communications Conflict Management Problem Solving / Decision Making

    Interpersonal Effectiveness
    Interpersonal effectiveness is the capability of an individual to do this, influence others, competently. Leadership is a direct function of three elements of interpersonal effectiveness Awareness Ability Commitment

    Understanding Yourself and Others


    Understand yourself better and how to relate to others:
    Take a Myers-Briggs Indicators test What do you like to do? What dont you like to do? What about others? (Ask them!)

    Be assertive; not passive or aggressive Updated Golden Rule: Do unto others as they would have done unto themselves Determine your mix among career objectives: money, job security, challenging job, recognition, etc.

    Working Effectively as a Team


    Working through and with people Thinking we, not I Getting the Team to work together by:
    Giving the team the big picture Dividing work fairly Assigning responsibility to achieve accountability Giving recognition

    Interpersonal Communications How to Write Better


    Use clear, simple, direct language Minimize use of acronyms Read more, to see good writing and improve vocabulary Ask peers to review your writing Mentally pretend youre talking to someone, and write that!

    Interpersonal Communications Essentials of Public Speaking


    You can do it! Know your subject Know your audience expectations Practice, Practice, Practice Never just read Speak slowly, clearly and loud enough Be sincere and enthusiastic Keep to time

    Interpersonal Communications Keys to Listening


    Listening is not just hearing the other Avoid distractions & make eye contact Concentrate on the persons ideas & thoughts, not just facts Reassure the person that you are paying attention: ask questions Confirm that youve understood

    Conflict Management Tips to Negotiating


    You negotiate everyday! Identify your needs & the others needs Conflict Styles: Avoiding, Competing, Accommodating, Compromising, and Collaborating Aim for a win/win solution, if possible

    Keys to Problem Solving and Decision Making


    Determine the root cause of a problem Determine what has to be decided Identify options, choices & alternatives What information is needed; what criteria will be used to evaluate Make a decision; be decisive

    Dealing with Ethical Issues


    Something that doesnt feel right, may be unethical Unethical is not the same as illegal Values vary greatly by culture Speak up and follow your instincts Talk to peers and mentors Read ethics case studies and columns in professional-society and other magazines

    The End
    Have FUN in your Career !!!

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