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    Aviation Safety Oleh Capt Novianto Herupratomo

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    Arif Darmawan
    Garuda Indonesia has implemented a comprehensive Safety Management System to manage aviation safety. Key aspects of their SMS include: 1. A safety policy signed by the CEO that emphasizes prioritizing safety and encourages safety reporting. 2. A safety organization structure led by a Vice President with dedicated safety departments and over 100 personnel. 3. Processes for hazard identification and risk management, safety reporting, incident investigation, auditing, and safety promotion. 4. Safety performance is monitored through metrics like the incident rate and the SMS has resulted in improved safety culture and declining incident rates over time.

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    Aviation Safety Oleh Capt Novianto Herupratomo

    Uploaded by

    Arif Darmawan
    380 views31 pages
    Garuda Indonesia has implemented a comprehensive Safety Management System to manage aviation safety. Key aspects of their SMS include: 1. A safety policy signed by the CEO that emphasizes prioritizing safety and encourages safety reporting. 2. A safety organization structure led by a Vice President with dedicated safety departments and over 100 personnel. 3. Processes for hazard identification and risk management, safety reporting, incident investigation, auditing, and safety promotion. 4. Safety performance is monitored through metrics like the incident rate and the SMS has resulted in improved safety culture and declining incident rates over time.

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    Aviation Safety Oleh Capt Novianto Herupratomo

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    Garuda Indonesia has implemented a comprehensive Safety Management System to manage aviation safety. Key aspects of their SMS include: 1. A safety policy signed by the CEO that emphasizes prioritizing safety and encourages safety reporting. 2. A safety organization structure led by a Vice President with dedicated safety departments and over 100 personnel. 3. Processes for hazard identification and risk management, safety reporting, incident investigation, auditing, and safety promotion. 4. Safety performance is monitored through metrics like the incident rate and the SMS has resulted in improved safety culture and declining incident rates over time.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    380 views31 pages

    Aviation Safety Oleh Capt Novianto Herupratomo

    Uploaded by

    Arif Darmawan
    Garuda Indonesia has implemented a comprehensive Safety Management System to manage aviation safety. Key aspects of their SMS include: 1. A safety policy signed by the CEO that emphasizes prioritizing safety and encourages safety reporting. 2. A safety organization structure led by a Vice President with dedicated safety departments and over 100 personnel. 3. Processes for hazard identification and risk management, safety reporting, incident investigation, auditing, and safety promotion. 4. Safety performance is monitored through metrics like the incident rate and the SMS has resulted in improved safety culture and declining incident rates over time.

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    Aviation Safety

    Capt Novianto Herupratomo Direktur Operasi Garuda Indonesia Seminar Nasional Keselamatan Perkeretaapian Indonesia 14 Mei 2013
    1

    Quantum Leap 7 Strategies to Drive Growth


    Management focus on implementing the Quantum Leap with 7 Strategic Drivers 1 2

    Domestic Grow and dominate full-service

    International Enormous upside potential

    7
    Human Capital Right quality and right quantity

    LCC Citilink to address the LCC Opportunity

    6
    Cost Discipline Efficient in cost structure compared to peers

    5
    Brand Stronger brand, better product and services

    4
    Fleet Expand, simplify and rejuvenate Fleet

    3|

    Garuda Indonesia - SMS

    1. 2. 3. 4. 5. 6.

    GA Safety Policy Safety Organization Reporting System Safety Investigation Safety Audit Safety Communication/ Education

    1. 2. 3. 4. 5. 6. 7.

    GA Safety Policy Safety Organization Reporting System Safety Investigation Safety Audit and Observation Safety Communication/ Education Risk Management

    1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

    Note: FSPM GA SMS

    : Flight Safety Program Manual : Garuda Indonesia Safety Management System

    GA Safety Policy Management Plan Safety Organization Management Review Safety Personnel Hazard Risk Management Reporting System Incident Management ERP Safety Audit and Observation LOAS (Line Operation Assessment System) 12. FDM (Flight Data Monitoring) 13. Safety Communication/ Education 14. Documentation & Record

    What is an SMS?
    A systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures Service providers (ATC, Airlines operator, and Aerodrome operator) are responsible for establishing an SMS
    Ref: ICAO Doc 9859, UU No.1 2009, CASR 121 Subpart C
    Safety Management System 5

    Corporate Safety Policy


    Signed by CEO
    Date 26 Jan 2000 20 Aug 2004 5 Aug 2005 3 Sep 2007 18 Nov 2009 9 Nov 2011

    CEO Abdul Gani Indra Setiawan Emirsyah Satar Emirsyah Satar Emirsyah Satar Emirsyah Satar

    Reviewed: Every 2 years at maximum If CEO position change When SMS Manual updated To adopt with regulations, GA business process, industry environment

    Garuda Indonesia prioritize safety as core element of its business. All Garuda Indonesia personnel, business partners, contractors and suppliers are required to share this priority through their participation in an effective Safety Management System.

    Prioritize safety Employee, business partner, contactors and suppliers participate in Safety Management System (SMS)

    Safety Management System

    Chief Executive Officer shall continually ensure the availability of required resources to achieve our safety objectives in accordance with applicable laws, regulations, and industry best practices. However, the responsibility for safety performance outcome lies with each and every one of us

    CEO as accountable executive for safety CEO provide required resources Every employee responsible for safety

    Safety Management System

    Garuda Indonesia will strive to continually improve compliance process for safety assurance, hazard identification, safety assessment, and risk mitigation

    Continuous improvement towards regulations

    Safety Management System

    Employees are encouraged to report all safety related matters and Garuda Indonesia guarantee that there will be no adverse reaction taken against them. However, illegal actions, willful and deliberate violations, or instances of gross negligence will not be tolerated.

    Encourage reporting culture Just culture No blame culture No tolerance for deliberate violation

    Safety Management System

    10

    Garuda Indonesia sets measurable safety goals and objectives establish specific safety performance indicators, and measure the success against these targets.

    Set safety performance as corporate KPI Review safety performance periodically

    Safety Management System

    11

    Organization Structure

    12

    Safety Department Organization


    Vice President CORPORATE QUALITY, SAFETY & ENVIRONMENT MANAGEMENT

    Manager IOSA COMPLIANCE

    Supported by: 4 Senior Managers 8 Managers 23 Safety Analysts 1 Staff > 70 auditors
    Manager EMERGENCY RESPONSE PLAN

    Manager SECURITY STANDARD & COMPLIANCE

    Senior Manager INCIDENT MANAGEMENT

    Senior Manager SAFETY INFORMATION MANAGEMENT Manager SAFETY REPORTING SYSTEM Manager FDM MANAGEMENT

    Senior Manager OCCUPATIONAL SAFETY, HEALTH & ENVIRONMENT Occupational Safety & Health Environmental

    Senior Manager CORPORATE QUALITY ASSURANCE

    Manager OPERATIONAL RISK & HAZARD Manager INCIDENT INVESTIGATION

    Manager AIRWORTHINESS AUDIT Manager OPERATIONS AUDIT

    13

    Hazard Identification & Risk Management


    Reporting System Audit Hazard identification Assess the risk and develop Flight Data mitigation action to minimize the risk Recorder to acceptable level. Monitoring
    Internal: Safety Information/Data Safety Trend Recommendation Lesson Learnt Eksternal: Any Incident, Serious Incident, or Accident Must be reported to Authority (NTSC, DGCA, and/or other Foreign Authority.

    Investigati on
    Safety Database

    Cockpit Observation


    Analyst & Expert

    Related Unit

    feedback
    14

    Incident/accident Investigation
    Investigation aims to explore the facts related to incident / accident in order to find root causes of the problem and develop recommendations to prevent similar incidents do not occur again. Investigation do not intended for blaming Garuda Indonesia conduct internal investigation of incident/accident. In the event of serious incident or accident, Garuda Indonesia become part of the team in the process of investigation conducted by Komite Nasional Kecelakaan Transportasi (KNKT/NTSC)

    15

    Flight Data Management

    Flight data

    Assessment & follow up Ground based data replay & analysis program
    Safety Management System 16

    Exceedence & trend information

    Safety Audit
    Safety Audit is commitment of President & CEO Goal of safety audit: To identify deficiency of operational activities Identify safety hazard Maintain safety awareness level Continuous improvement Area: Operations (Flight Ops, Cabin Ops, Cargo Ops, Ground Ops) Station/Branch Office Maintenance & Airworthiness Training Center Medical Center Other Entities (catering provider, etc) Aspect: Policy System Processes & Procedures Personnel qualification & training Infrastructure Facility Equipment

    Safety Management System

    17

    Integrated Electronic Safety Database

    Integrated Electronic Safety Database (IESD) is an application that integrate reporting system, safety investigation, safety risk management and audit.

    18

    Safety Promotion and Education


    All Pilot, cabin crew, FOO & Mechanics are periodically get SMS awareness through recurrent training. New hire personnel also introduced with SMS in Garuda Indonesia during basic indoctrination. E-learning method is selected as an alternate method to communicate SMS and DAMP (Drug & Alcohol Management Program) throughout all Garuda Indonesia employees

    19

    Emergency Response Plan (ERP)


    ERP aims to provide corporate guidelines for the initial response and management of an emergency involving Garuda Indonesia and the continuation of business with the minimum of disruption.

    Aircraft Incident

    Bomb Threat

    Hijack

    Kidnap

    Medical emergency

    War / civil disorder

    Total IT Lost

    Natural Disaster
    20

    Table Top Exercise / Drill Emergency Response Plan

    21

    Family Assistant
    Family Assistance Center (FAC) is an integral part of a comprehensive Emergency Response Plan (ERP), responsible to take care families of passengers involved in the accident such as arrange travel, accommodation, immediate financial assistance, provide mental health, counseling services, etc. GA has recruited 405 volunteers up to December 2012 from all units and trained them as Family Assistant (FA). GA in progress recruiting another 400 volunteers for Family Assistance in 2013.

    22

    IATA Operational Safety Audit (IOSA) Certification


    The IATA Operational Safety Audit (IOSA) program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. All IATA members are IOSA registered and must remain registered to maintain IATA membership. Since 2008 Garuda Indonesia has obtained IOSA certification and successfully maintain it during re-certification every 2 years. There are only 380 IOSA registered airlines in the world and Garuda Indonesia is the first and the only IOSA registered airline in Indonesia.

    23

    Hazard Report Form

    Safety Management System

    24

    Air Safety Report Form

    Safety Management System

    25

    Hazard Report
    Safety Report 2001-2012
    2500 100
    90 2000 Number of Reports 80 Number of Incident 26 70 1500 60 50 1000 40 30 500 20 10 0
    Total Report Hazard Other Incident 2001 253 2002 256 2003 242 2004 261 2005 323 2006 431 281 80 94 70 2007 712 619 23 70 2008 832 773 19 40 2009 1776 1656 66 54 2010 2092 1970 81 41 2011 2138 1999 99 40 2012 2080 1944 92 44

    Target OHR were not well-defined prior to 2006


    88 77 89 90

    Incident Rate per 1000 Departures


    1.4

    1.2
    1

    Incident Rate

    0.8 0.6 0.4 0.2 0


    Inc Rate Achievement Max allowable inc rate 2001 1.23 2002 1.04 2003 1.09 2004 1.11 2005 0.94 0.99 1.08 2006 0.77 0.97 0.99 2007 0.76 0.97 0.93 2008 0.41 0.88 0.80 2009 0.53 0.8 0.68 2010 0.37 0.8 0.57 2011 0.31 0.76 0.48 2012 0.29 0.76 0.38

    5 years moving avg

    27

    Summary
    Aviation Safety at Garuda Indonesia is in compliance with applicable regulation and industrial best practices. Management of Garuda Indonesia is committed to safety and supported by all employee. Safety culture development has become priority since 2005 and indicating improvement as shown by increased number of safety report and reduced incident rate.
    28

    2012 Awards & Certification


    63 Awards: 19 Internasional 44 Domestik IOSA Certification
    (valid until Sept 2014)

    29

    2013 Awards
    18 Awards: 7 Internasional 11 Domestik

    30

    Good is not good when much better is expected


    31

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