21st Century Challenges in The NSG Service

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21 century

challenges in the
nursing service
st

blaise b. nieve
nursing service administration
davao doctors college | master of arts in nursing

introduction

At the end of this report, the learners will


be able to:
Discuss the 21st century challenges of the
nursing service;

learning
objectives

Discuss the current trends in nursing


practice that pose challenges to the
nursing service as a whole;
Analyze the implications of the challenges
and how it can be dealt with; and
Conceptualize the implications of these
challenges in the practice of nursing.

21st century
challenge in
the nursing
service

Documentation
Nursing audit
Global nurse

nursing

documentatio
n

Discussion
(n.) informal oral consideration of
a subject by two or more health
care personnel to identify a
problem or establish strategies to
resolve a problem.

nursing

documentatio
n

Report
(n.) oral, written, or computerbased communication intended
to convey information to others

nursing

documentatio
n

Record
(n.) formal, legal document that
provides evidence of a clients
care and can be written or
computer based

nursing

documentatio
n

Recording, Documenting, Charting


(v.) process of making an entry
on a client recordprocess of
making an entry on a client
record

nursing

documentatio
n

Source-oriented record
documentatio
n systems

Problem-oriented record
Focus charting (FDAR)
Charting by exception
Case management

documentatio
n systems

Traditional documentation
Computerized documentation

sourceoriented
record

sourceoriented
record

sourceoriented
record

advantages
convenient

disadvantages
sourceoriented
record

information about a particular


client problem is scattered
throughout the chart, so it is
difficult to find chronologic
information on a clients
problems and progress.

problemoriented
record
(POMR)

problemoriented
record
(POMR)

problemoriented
record
(POMR)

problemoriented
record
(POMR)

advantages
encourages collaboration;
the problem list in the front of the
chart alerts caregivers to the
clients needs and makes it easier
to track the status of each
problem.

problemoriented
record
(POMR)

disadvantages
caregivers differ in their ability to use
the required charting format;
it takes constant vigilance to maintain
an up-to-date problem list;
it is somewhat inefficient because
assessments and interventions that
apply to more than one problem must
be repeated.

focus
charting
(FDAR)

charting by
exception
(CBE)

charting by
exception
(CBE)

charting by
exception
(CBE)

charting by
exception
(CBE)

advantages
eliminates lengthy, repetitive
notes and it makes client
changes in condition more
obvious

charting by
exception
(CBE)

disadvantages
presumes nurse did assess the client
and determined what responses were
normal and abnormal; not charted,
not done

case
manageme
nt (critical
pathway)

case
manageme
nt (critical
pathway)

case
manageme
nt (critical
pathway)

advantages
promotes collaboration and teamwork
among caregivers, helps to decrease
length of stay, and makes efficient use
of time;

case
manageme
nt (critical
pathway)

disadvantages
work best for clients with one or two
diagnoses and few individualized
needs;
multiple diagnoses = difficult to
document.

computeriz
ed

documentatio
n

electronic health records (EHRs):


why a challenge?

computeriz
ed

documentatio
n

pros of EHRs
quick access to patient data;
computer records can facilitate a
focus on client outcomes;
bedside terminals can synthesize
information from monitoring
equipment;
such systems allow nurses to use
their time more efficiently;
system links various sources of client
information;

computeriz
ed

documentatio
n

pros of EHRs
client information, requests, and results are
sent and received quickly;
links to monitors improve accuracy of
documentation;
bedside terminals eliminate the need to
take notes on a worksheet before recording;
bedside terminals permit the nurse to check
an order immediately before administering
a treatment or medication;
planning and documentation made easy
(writing or voice-recognition);

computeriz
ed

documentatio
n

pros of EHRs
information is legible;
system incorporates and
reinforces standards of care; and
standard terminology improves
communication.

computeriz
ed

documentatio
n

cons of EHRs
clients privacy may be infringed
on if security measures are not
used;
breakdowns make information
temporarily unavailable;
system is expensive; and
extended training periods may be
required when a new or updated
system is installed.

21st century
challenge in
the nursing
service

Documentation
Nursing audit
Global nurse

evaluation
of care

audit
(n.) the examination or review of
records;
retrospective or concurrent

evaluation
of care

retrospective audit (relating to past


events)
(n.) evaluation of a clients record
after discharge from an agency

evaluation
of care

concurrent audit
(n.) evaluation of a clients health care
while the client is still receiving care
from the agency.

evaluation
of care

tools: interviewing, direct observation


of nursing care, and review of clinical
records
goal: to determine whether specific
evaluative criteria have been met.

evaluation
of care

peer review
(n.) a type of evaluation of care
wherein co-workers appraise the
quality of care or practice performed
by other equally qualified nurses;
types: individual peer review, nursing
audit

evaluation
of care

individual peer review


(n.) focuses on the performance of an
individual nurse.
nursing audit
(n.) focuses on evaluating nursing
care through the review of records.

evaluation
of care

success is based on: accurate


documentation

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