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Top 10 Consumer Trends

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Top 10 consumer

trends

BY ARUN VIJAYAN & SHILPI SARKAR

Agnostic Shopper

Agnostic consumers are the epitome of todays contradictory


shopper. they are hyper-informed, savvy-shopping zeal, with
multiple opportunities to compare prices at their disposal.

They are less bothered about labels and recognised products.


These consumers flit between shops and products in their
search for value and novelty.

Value for agnostic consumers doesnt always mean cheap price


although these consumers are on the lookout for bargains as
well as qualityand new goods and services.

Agnostic consumers are intrigued by innovation around value


taking example of.

Feelter which is launching as an algorithm service to tempt online


shoppers to buy immediately, and curb their need to do more
research and open more tabs. By bringing information to the
shopper sourced from social networks, and saving time, it creates
what developer, smadar landau, calls a virtual concierge.

Approved food concept

Buying of pre loved things

Discovery service

Buying pre-loved things continues to be


perceived as innovative, adding value to
used items that encompass sustainability,
style and affordability.
online retail chains, such as Approved
Food, a UK brand selling expired food,
pinpoint value by stressing that food past its
best before date is still fit for
consumption.

UK shoppers spend twice as long scouring


supermarket aisles as they did ten years ago,
because they want to find the best deals.
Discount love is not total love
While the market share of discounters in Western
European countries are increasingly demanding a
greater choice of food products including premium
perishables.
German consumers want sustainability, they want
organic, they want the best quality and still at a
reasonable price.

Buying time

A survey has found that 70% of affluent Indians aged 18-35 agree that
luxury related to how much free time one enjoyed, rather than an
individuals purchasing power.

Saving time is still a key driver behind the continued rise of the
consumer preference for local shopping as well as online shopping, with
buying suggestions linked to previous online searches a more
embedded feature.

New business concepts

Day cation

Real time consumer service

Scores of consumers are fans of digital timesaving devices in the home,


such as robot vacuum cleaners. Combined food preparation and cooking
devices that perform without human intervention are also in demand,
despite the high cost reduced need to buy processed food drives the
demand.
More time-poor consumers in India are turning to apps to find people to do
their household chores

Challenging aging
Mature consumers are a huge market. According to euro
monitor international data, the global population aged 65+
is forecast to grow to 626 million in 2016.
In the new age understanding the mentality of older
consumers is more important than functionality when
marketing products to them.
in the UK travel and tourism industry, according to a
summer 2015 report in the Guardian newspaper. The over50s now account for the majority of the UKs spending on
travel and tourism, including weekend staycations and
cruise holidays.

Change maker
In 2016, trying to change things for the better is becoming a more
mainstream priority.
Living in a conflict-ridden world, not just billionaires, multinationals,
journalists and models, but individual consumers too want to
enrich lives and preserve the earths natural resources.
Consumer expectations regarding corporate environmental issues
are growing; Millennials especially, with recent greenwashing
scandals in mind, want brands they buy to behave responsibly.

Greenwashing is when a company tries


to portray itself as more environmentally
minded than it actually is, has intensified
in recent decades as consumers have
warmed to sustainable and organic
products and services.

GREENER FOOD

Orthorexia nervosa
An abnormal urge to eat healthily, correctly
and ethically.

In 2016, more of us will be eating


greener.

More people will care about cutting


down on food waste in and beyond
the home

Try harder to avoid unhealthy food


and overeating and be keener on
more natural, local and seasonal
food.

STEPS TAKEN IN 2015

IIED claims that half the worlds food is thrown away.

Supply Change held a forum in winter 2015 to encourage more production of


sustainable produce.

Another global event targeting food waste was the six-month long Expo, held in
Milan until October 2015.
There, almost 21 million visitors saw the motto of Feeding the Planet, Energy for
Life come to life in elements

The Ambrosian Refectory, a pop-up dining hall creating haute cuisine meals for the
needy from surplus from the estimated 400 tons of food arriving at the culinary fair
daily.

The French National Assembly voted to pass a law compelling supermarkets to give
waste food to charity or be used as animal feed.

LOCAVORISM
Eating locally-grown food
Producers
Fresh

getting good amount

and safe fruits are served

Antibiotic-free

meat

McDonalds,

the largest fast food chain in the world, is pledging that chicken served in
its US restaurants will be free of antibiotics

New York-based

burger chain Shake Shack said we are providing healthier and live a

better lifestyle.
Taco

Bell to Pizza Hut are throwing out the additives and embracing the natural
ingredients

MENTAL WELLBEING

CONTD....

Adults, with millions sold, is also driven by the quest for calm and focus
as an antidote to daily stress and difficulties with work / life balance.

Yoga is enjoying a global moment. Last summer, some 16,000 Dubai


residents took part in a local celebration of the first ever United Nations
International Day of Yoga,

OVER-CONNECTED CONSUMERS

MAP SHOWING CONSUMERTECHNOLOGY RELATION

Near

to half of the worlds population has internet access

accessinternet

users are forecast to hit three billion in


2016 according to Euromonitor International forecasts

While

more people are keen to see artificial intelligence


technologies incorporated into smart products

45%

of internet-connected consumers have tried in-store


mobile payments at least once

60%

of participants from the US, UK, Brazil, China, Spain,


Mexico and India said they slept holding their handsets.

79%

felt bothered that their devices interrupted them at


inopportune moments.

Smartphone addiction appears to be a global challenge.

LEADS TO....
1.

VAMPIRE KIDS
Children and teenagers are
using devices into the night,
which is eating into their
sleep, health and academic
achievement.

CONTD...

2.

More health
downsides

Technology is speeding up our


sense of time.

Has also been linked to heart


disease and depression

CONTD...

3.

Burning relationship
Kids and teenager not spending
time with their parents , friends
and other member.

SHOPPING FOR CONTROL

CONTD...

CONTD...

CONTD...
In

the US, the wish for control over the way our lives appear to others is
popularising a service called Invisible Boyfriend, where a stranger sends
voice and text messages pretending to be a real boyfriend or girlfriend,
paid for with a monthly fee.

Kenya,

where online scams are rife, online shoppers often prefer to pay
for their goods via cash on delivery.

SPENDING SINGLE

CONTD...
In

2016, the group of adults of various ages are enjoying a


premium lifestyle.

High

spenders with more disposable income and childfree or no longer sharing a home with offspring are happy
to spend on products and experiences for themselves.

SOLO TRAVEL
UK Telegraph

reveals that solo travel is not a

niche segment at all


One in three British travellers would set off on a singles holiday in
2015 in search of life-changing experiences or short city breaks and the
chance to meet others.
Adults have never married or are now divorced or widowed. Tour
companies organising small-group excursions report a surge in solo
travellerssometimes making up 50% of each group.

THANKYOU

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