Motivation and Performance: Prof. Sidra Lecture#5
Motivation and Performance: Prof. Sidra Lecture#5
Motivation and Performance: Prof. Sidra Lecture#5
PERFORMANCE
Prof. sidra
Lecture#5
Ultimately, satisfaction
Intrinsic rewards.
Positively valued work outcomes that the individual
Paying
pay
Bonus
pay plans
Gain-sharing
plans
Employee
plans
COMPETENCY-BASED REWARDS
Skill-based pay
Pay increases with skill modules learned
Advantages
More flexible work force, better quality, consistent
with employability
Disadvantages
Potentially subjective, higher training costs
Job Enlargement
Add more tasks of similar skill level to the job.
Horizontal Loading
Job Enrichment
Add more responsibility and autonomy
Vertical Loading
to the job.
Job Rotation
Standard Job
Enlarged Job
Job enlargement adds more tasks
at the same level of responsibility.
Task
1
(low)
(high)
Task
1
Task
2
(low)
(low) Number of Tasks (high)
(horizontal job loading)
Task
2
Task
3
Task
4
(low)
Level of Responsibility
(vertical job loading)
Level of Responsibility
(vertical job loading)
(high)
Level of Responsibility
(vertical job loading)
(high)
Number of Tasks
(horizontal job loading)
Enhanced Job
Task
1
Task
2
(high)
(low)
(low) Number of Tasks (high)
(horizontal job loading)
18
Characteristics:
Characteristics:
1.
1. Skill
Skillvariety
variety
2.
2. Task
Taskidentity
identity
3.
3. Task
Task
significance
significance
4.
4. Autonomy
Autonomy
5.
5. Feedback
Feedback
612
614
615
Experienced
Meaningfulness of
Work
Skill Variety
Task Identity
Task Significance
Autonomy
Feedback
Responsibility for
work outcomes
Knowledge of
Results
Job Outcomes
Internal work
motivation
Job satisfaction
Growth
Satisfaction
Low absenteeism
High quality
performance
COMPUTING A MOTIVATING
POTENTIAL SCORE
People
Peoplewho
whowork
workon
onjobs
jobswith
withhigh
highcore
coredimensions
dimensionsare
are
generally
generallymore
moremotivated,
motivated,satisfied,
satisfied,and
andproductive.
productive.
Job
Jobdimensions
dimensionsoperate
operatethrough
throughthe
thepsychological
psychologicalstates
statesinin
influencing
influencingpersonal
personaland
andwork
workoutcome
outcomevariables
variablesrather
ratherthan
than
influencing
influencingthem
themdirectly.
directly.
617
ALTERNATIVE WORK
ARRANGEMENTS