Presented by Jawad Ali Malik M.Kashif Anwar Muhammad Fahad Sharif

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Factors influencing Organizational

Conflicts, the most and the least?

 Presented By

 Jawad Ali
 Malik M.Kashif Anwar
 Muhammad Fahad Sharif

Saturday 07-01-2006 Conflict Management


Overview of Presentation
 Introduction
 Design of the study and
implementation
 Data Analysis, findings and
conclusion
 Question and answer session

Saturday 07-01-2006 Conflict Management


Introduction
 “a battle, contest of opposing forces,
discord, antagonism existing between
primitive desires, instincts and moral,
religious, or ethical ideals.”

Saturday 07-01-2006 Conflict Management


Problem Statement:
 What are those factors which
influence the Conflicts in the
Organizations and what is their
magnitude that is, the factors
influencing the most and the
least?

Saturday 07-01-2006 Conflict Management


Significance of the study:
 Awareness about conflicts
 Better decision making
 Conducive Environment
 Retention of Employees
 Practices to avoid

Saturday 07-01-2006 Conflict Management


Limitations of the Study:
 Limited time period
 Limited resources
 Unsupportive Corporate Culture
 Only three industries were selected
 Lack of material available about this
topic

Saturday 07-01-2006 Conflict Management


Design of the study
(Quantitative Study )
 Nature of the study:
 Problem statement
 Secondary data
 Literature review
 Identified variables
 Formulate theoretical framework
 Hypothesis generation
 Defined way to measure variables
 Population and sample
 Primary data
 Analyzing and concluding

Saturday 07-01-2006 Conflict Management


Nature of the study
 Quantitative Study

Saturday 07-01-2006 Conflict Management


Secondary Data Gathering:

 Books
 Articles
 Internet

Saturday 07-01-2006 Conflict Management


Literature Review:
 Procedural and Operational Conflicts
 Task Conflicts
 Conflict over resisting Change
 Conflict over Interests
 Personality and Interpersonal Conflicts
 Putting failure responsibility on others
 Fighting over Power and Authority
 Fighting over Resources/ Facilities

Saturday 07-01-2006 Conflict Management


 To get fame
 To tease others
 Political advantages
 To show off Authority and Power
 Injustice/ biasness in Performance
appraisal
 Injustice / biasness in Salary review
 Injustice / biasness in Promotion review
 Leave constraints/ Attendance
Saturday 07-01-2006 Conflict Management
 Downsizing/ Laying off/ Firing
 Misunderstanding of company Policies and
Procedures
 Misunderstanding of company Goals and
Objectives
 Faulty Communication
 Discrimination in the Policies and
Procedures
 Budget problems
 Withholding bad news
 Withholding rights of one another
Saturday 07-01-2006 Conflict Management
 Difference in Gender
 Age Difference
 Prejudice
 Sexual Harassment
 Self Esteem Problems
 Social class Difference
 Aggressiveness / Anger
 Psychological problem

Saturday 07-01-2006 Conflict Management


 Diversity
 Race Difference
 Frustration
 Difference in Religion
 Threats from other
 Difference in Educational Background
 Attitudinal and behavioral Difference
 Biasness

Saturday 07-01-2006 Conflict Management


 Lack of Socialization among employees
 Generational Gap
 Misunderstandings among employees
 Changes in action plans
 Changes in organizational goal
 Introducing new technology
 Privatization
 Liquidation

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 Joint ventures
 Introducing training and development programs
 Reviewing and amending Policies and Procedures
 Misunderstanding the needs of change
 Ambiguity over responsibilities
 Lack of knowledge, abilities and Skill
 Lack of understanding among employees
 Lack of Time to meet objectives
 Lack of organizational / management Support
 Defining action plans
 Defining goals
 Team building

Saturday 07-01-2006 Conflict Management


Theoretical Frame work and
Hypothesis Development:
 Variables :
(a) Dependent Variable:
conflicts
(b) Independent Variable:
Factors causing Conflict

Saturday 07-01-2006 Conflict Management


Procedures and Operations

Mismanaging Tasks

Conflict
Resisting Change

Personal Interests

Personality & Interpersonal Differences

Theoretical Frame work

Saturday 07-01-2006 Conflict Management


Hypothesis:
 Hypothesis *1:
All the factors determined through
literature review cause equal effect in
creating a conflict.

Saturday 07-01-2006 Conflict Management


Data Gathering and
Measurements of the Variables:
 Questionnaire with Likert Scale
 Population
 Sampling

Saturday 07-01-2006 Conflict Management


Data Analysis, findings and
conclusion

Saturday 07-01-2006 Conflict Management

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