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    Decision Making

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    RajIsac
    The document discusses decision making processes including identifying problems, gathering information, developing alternatives, evaluating options, and implementing decisions. It describes routine, adaptive, and non-routine decisions and conditions of certainty, uncertainty, and risk. Group decision making is outlined as having advantages like diverse viewpoints but disadvantages like compromises and taking more time.

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    Decision Making

    Uploaded by

    RajIsac
    34 views11 pages
    The document discusses decision making processes including identifying problems, gathering information, developing alternatives, evaluating options, and implementing decisions. It describes routine, adaptive, and non-routine decisions and conditions of certainty, uncertainty, and risk. Group decision making is outlined as having advantages like diverse viewpoints but disadvantages like compromises and taking more time.

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    The document discusses decision making processes including identifying problems, gathering information, developing alternatives, evaluating options, and implementing decisions. It describes routine, adaptive, and non-routine decisions and conditions of certainty, uncertainty, and risk. Group decision making is outlined as having advantages like diverse viewpoints but disadvantages like compromises and taking more time.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    34 views11 pages

    Decision Making

    Uploaded by

    RajIsac
    The document discusses decision making processes including identifying problems, gathering information, developing alternatives, evaluating options, and implementing decisions. It describes routine, adaptive, and non-routine decisions and conditions of certainty, uncertainty, and risk. Group decision making is outlined as having advantages like diverse viewpoints but disadvantages like compromises and taking more time.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 11

    DECISION MAKING

    • This is an act of choice where a conclusion is


    formed about what must and what must not
    be done in a given situation.
    Decision making process
    Identify the problem
    • A problem refers to a discrepancy between an
    existing and a desired state of affairs.
    • Thorough diagnostic efforts should be made
    to determine the exact causes of the problem.
    Decision making process cont...
    Collect relevant information
    • Gather relevant information for solving the
    problem.
    Develop alternatives
    • This involves identifying and developing
    possible solutions from the obtained
    information.
    Decision making process cont...
    Evaluate alternatives
    • Assess the strengths and weaknesses of each
    alternative with the intention to select the
    best.
    Select and implement the best alternative
    • Properly implement selected decisions to
    ensure non-recurrence of the problem.
    Types of decisions

    Programmed/routine decisions
    • These are regularly made decisions and have
    predictable results.
    • They depend on policies and procedures to guide the
    user.
    Types of decisions cont...

    Semi-programmed/Adaptive decisions
    • A combination of moderately unusual and
    partially known problems and solutions.
    • The implementer would gradually modify
    partly routine decisions and practices to make
    continuous improvements.
    Types of decisions cont...

    Non-programmed/non-routine decisions
    • These are new, risky and non-recurring decisions based on
    the discovery of unusual problems and the development of
    creative solutions.
    • They are often made in dynamic environment with
    unpredictable results.
    • These decisions are not logically made since the process
    involves defining unusual problems using limited information
    and changes that come in different times.
    Conditions under which decisions can be made
    Certainty condition (programmed decisions)
    • This is when the manager is fully informed about the
    problem, the alternative solution and the possible
    outcomes of each solution.
    Uncertainty condition (semi-programmed decisions)
    • It is when managers have insufficient information
    to assign probability to a decision outcome.
    Risk condition (non-programmed decisions)
    • When managers have no information to assign
    probability to the outcome of a decision.
    ...
    Group decision making

    • Decision-making process performed by several


    individuals.
    Advantages of group decision making

    • Groups provide a broader viewpoint.


    • Employees are more likely to be satisfied and
    to support the final decision.
    • Groups promote discussions which help to
    answer questions and reduce uncertainties
    for decision makers.
    • groups inspire star performers to higher
    levels of productivity
    Disadvantages of group decision making

    • Time-consuming than individual decision


    making
    • Decisions reached could be a compromise
    rather than the optimal solution.

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