Email Etiquettes: K.Harish Mba Sec B 18L31E0084

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EMAIL ETIQUETTES

K.HARISH
MBA Sec B
18L31E0084
EMAIL
Electronic mail, most commonly called
email or e-mail since around 1993, is a method
of exchanging digital messages from an author
to one or more recipients. Email operates across
the Internet or other computer networks.
There are many software platforms
available to send and receive. Popular email
platforms include Gmail, Hotmail, Yahoo! Mail,
Outlook, and many others.
EMAIL ETIQUETTE
Email etiquette refers to the principles of
behavior that one should use when writing or
answering email messages. It is also known as the
code of conduct for email communication. Email
etiquette depends upon to whom we are writing-
Friends & Relatives, Partners, Customers, Superior
or Subordinates.
1.Make sure your message is simple and clear.
Instead of trying to writer longer emails so
they appear more important, narrow them down
and get rid of jargon. Focus on what the person
receiving the email is looking for and avoid
everything else. This is especially important
because emails are read on mobile phones over
desktop computers these days so it takes longer to
scroll down.
2.Use proper spelling, punctuation and grammar.
If you are misspelling words in your emails,
people will pick that up and it will hurt your
reputation and credibility. If your email provider
doesn't have automatic "spell check" then you
should copy and paste the email text into Microsoft
Word to verify that everything is spelled correctly.
3.Respond to emails in a timely manner.
After you receive an email, don't tuck it
away. The faster you respond, the better. I've
learned this from experience and typically
respond immediately especially if it's something
really important. The receiver will appreciate the
fast response and you will be perceived as more
dependable.
4.Beware of the "reply all" button.

Try not to hit "reply all" after receiving an


email unless you're positive that the entire team
needs to have that information. You don't want
to waste anyone's time because they are
probably occupied with their own projects.
5.Know your audience.
If you're emailing a co-worker who is also a
friend, then you can be more casual than if you're
emailing an executive you've never met before. It's
important that you aren't too casual though
because your friend could potentially forward your
email to someone who you haven't met yet and
that could appear unprofessional.
6.Use an "out of office" reply when necessary.
When you're on vacation or in training,
always make sure you have an away message so
that people know where you are and who to
contact in your absence. This not only looks
professional but can help you defer some
requests to others who can support you
and solve problems on your behalf.
7.Review the email before you send it in the
first place.
If you read your email at least twice before
you send it, you will naturally send better
emails. Those who just fire off emails without
reviewing them first usually make mistakes and
look bad in the process.
THANK YOU

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