Business Level Strategies

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Strategic Management

Business-level Strategies

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Business-level Strategies
 Business strategies are the courses of action adopted by a firm for
each of its businesses separately to serve identified customer
groups and provide value to the customer by a satisfaction of
their needs.
 They are intended to create differences between the firm's
positions relative to their rivals.
 The dynamic factors that determine the choice of a competitive
strategy, according to Michael E. Porter, are two, namely the
industry structure and the positioning of a firm in the industry.

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Industry structure
It is determined by the competitive forces : the threat of new

entrants; the threat of substitute products or services; the

bargaining power of suppliers; the bargaining power of buyers;

and the rivalry among the existing competitors in an industry.

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Positioning of Firm in Industry
It is the overall approach of the firm towards competing. It is based

on two variables :

The competitive advantage – Lower cost and Differentiation

The compettive scope – Broad target and Narrow target

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Tactics for Business Strategies
 It is a specific operating plan detailing how a strategy is to be
implemented in terms of when and where it is to be put into
action.
 Two tactics used in formulating & implementing business
strategies are :- Timing and Market location.

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I Timing Tactics
 When to make a business strategy move is often as important as
what move to make.
 First movers – The first company to manufacture and sell a new
product or service is called the pioneer or the first mover
organisation.
 Late mover – The organisations which enter the industry
subsequently are late mover organisations.

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Advantages of being First Mover
 They can establish position as market leader.
 Moving first results in early commitments to suppliers of raw
materials, new technology & distribution channels, creating cost
advantages.
 They develop an image of being a pioneer, which helps build
image and reputation.
 It constitutes a pre-emptive strike & creates a lead for the first
movers.
 First time customers are likely to remain loyal.

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Disadvantages of being First Mover
 Being a pioneer is often costlier than being a follower.
 Late movers face lesser risks when the markets are developed.
 Late movers can imitate technological advances, skills, know-
how & marketing approaches easily.
 Late movers can jump the technological thresholds & use the
latest technology available.
 Customer loyalty is not guaranteed. Late movers can snatch
market share from the first mover.

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II Market Location Tactics
 It deals with the issue of where to compete. It means the target
market the organisation aims at in applying its business strategies.
 Market location tactics could be of four types: leader, challenger,
follower and nichers.

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Market Leaders
 Organisations that have the largest market share in the relevant
product market & usually lead the industry in technological
developments, product & service attributes, price benchmarks or
distribution channel design.
Three strategies can be used:
 Expanding the total market through new users, new uses & more
usage.
 Defending the market share through position defence, flank
defence, counteroffensive defence, contraction defence.
 Expanding the market share through enhancement of operational
effectiveness.
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Market Challengers
 Organisations that have the second or lower ranking in the
industry. These organisations can either challenge the market
leader or choose to follow them.
A general attack approach could be of five types :
 Frontal attack
 Flank attack
 Encirclement attack
 Bypass attack
 Guerrilla attack

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Market Followers
 Organisations that imitate the market leaders but do not upset the
balance of competitve power in the industy.
They may adopt four broad approaches
 Counterfeiter strategy
 Cloner strategy
 Imitator strategy
 Adapter strategy

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Market Nichers
 Organisations that carve out a distinct niche that is left uncovered
by the other organisations in the industry or a niche that is of little
or no interest to others.
 They can adopt three approaches
 Creating niches, involving looking for ways & means by which
niches can be identified.
 Expanding niches, involving enhancing the coverage of present
niche to include similar market niches or new niches.
 Protecting niches, involving shielding the niches served from
attacks by other organisations in the industry.

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Business strategies for different industry conditions
Industries pass through four stages in their life cycle :

 Embryonic stage

 Growth stage

 Maturity stage

 Decline stage

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Embryonic Stage
 Investment & capital needs are highest.
 Companies are first movers & fast followers who have to
generate capital internally or from venture capitalists.
 Technology is yet unproven & not standardised.
 Demand is being established; customers lack information & are
hesitant to try out new products or services.
 Business models are unproven.

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Growth Stage
 Investment & capital needs decrease but gradually. Returns are
high.
 Technology gains a firm footing & standardisation increases.
 Demand is established.
 Business models take shape.
 Market share of incumbent companies increases; new bases for
market segementation emerge.

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Maturity Stage
 Investment & capital decrease significantly. Returns are lower
and stabilise.
 Technology developments are few & standardisation is high.
 Demand is stable.
 Business models are well established.
 Market shares of companies are steady.
 Industry gets consolidated & is dominated by small number of
large companies.

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Decline Stage
 Investment & capital practically cease. Returns decline.
 Technology development becomes superfluous.
 Demand shrinks
 Products tend to become commodities & lose their brand power.
 Market share reduces in size
 Industry faces movement of firms through retrenchment
strategies.

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