Lean Six Sigma Green Belt Training Program: Improve & Control Phase
Lean Six Sigma Green Belt Training Program: Improve & Control Phase
Lean Six Sigma Green Belt Training Program: Improve & Control Phase
M
Measure
Pilot solution
A
Analyze
I
Improve
Identify operating tolerance on significant factors
C
Control
I
Improve Phase- steps
I
Improve Sustenance Plan
- Statistical Process Control
C
Control
- Mistake Proofing
- Control Plan
C
Control – Sustenance Plan
Control Plan
• What Statistical Process Control (SPC) tools will be used to monitor the
process performance ?
• Who will review the performance of the output variable and significant
factors on closure of the project and how frequently ?
• What is the corrective action or reaction plan if any of the factors were to
be out of control ?
Some successful projects in
Healthcare industry
• Turn around time for laboratory reports
• Patient discharge time
• OPD waiting time
• TAT for blood availability
• Patient satisfaction index
• Turnover time for rooms and beds
• Prescription accuracy
• Ease of registration
• Prescription accuracy
• Number of infections post operations
• Success rate of operations
• Noise level in pre-operative care
• OT Supplies support – time taken to provide supplies
• OPD waiting time
• Patient discharge time
Thank You!