HRM 2

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Human Resource

Management
Understanding HRM

“Human Resource Management is the planning, organizing, directing and


controlling of the procurement, development, compensation, integration,
maintenance and separation of human resources to the end that individual,
organizational and social objectives are accomplished”
- Edwin Flippo

Nature of HRM:

•Universal
•Action & Growth Oriented
•Focused on people Dimension
•Integration
•Supplementary & Multi-disciplinary Function
•Ongoing Process
Scope of HRM

• Procurement

• Training & Development

• Job Analysis

• Compensation & Rewards

• Employee Records

• Welfare

• Industrial Relations
HRM Objectives

• Assist in Securing Organizational Goals


• Support Employees in securing Individual Goals
• Maximize Utilization of Employees Potential
• Bring best talent in the Organization
• Enhance job satisfaction
• Improve quality of Work life
• Update employees with policy changes
• Social responsibility
• Maintain discipline
• Increase organizational productivity
• Focus on quality performance
• Create Harmonious Work Culture
Difference between HRM & Personnel

Difference HRM Personnel


Scope Broader Limited
Respect for Employees as Assets Labour Utilisation
employees
Nature of duties Strategic in Nature Administrative in
nature
Organizational Integral part of the Independent function
Function Structure
Responsibility Organization’s Personnel dept
Managers
Key Motivators Employee Satisfaction Job Performance
Management Role Transformational Transactional
Rules Adopts can do attitude Devises only rules
Conflict Handling Long term changes Short term changes
Difference between HRM & Personnel

Difference HRM Personnel


Guide to Management Governed by Business Decisions directed to
Action needs fulfil procedures
Job design Emphasis on team Emphasis on division
work of labor
Training & Constantly encourage Limited access, not
Development employees to acquire learning oriented
knowledge
Speed of decision Quick Slow
Evolution Contemporary Existed for quite
sometime
Behavior referent Concerned with values Concerned with
and mission customs and practices
Factors of Attention Cultural Structural & Personnel Procedures
Personnel Strategies
Difference between HRM & Personnel

Difference HRM Personnel


Managerial Task Nurturing approach Monitor day to day
activities
Key relations Relations with customers Relations with Employees
Communication Direct Indirect
Managerial Skills Facilitation Negotiation
Pay Performance linked pay Fixed pay
Labor Management Individual Contract Collective bargaining
Job Categories & Less Many
Grades
Shared Interests Mutual interest of Interest of Organization
Organization & Employees
Models of HRM

Fombrum, Tichy & Devanna Model (1984)


Human
Resource
Development

Selection Performance Appraisal

Rewards
Models of HRM

Harvard Model - Prof. Michael Beer


Stakeholder Interests
1.Shareholders
2.Management
3.Employee Groups HRM Policy HR Outcomes Long Term
4.Government Choices: 1.Commitment Consequences:
5.Community 1.Employee 2.Competence 1.Individual Well
6.Unions Influence 3.Congruence being
2.Human 4.Cost 2.Organizational
Situational Factors Resource Flow Effectiveness Effectiveness
1.Workforce 3.Reward 3.Societal well
Characteristics Systems being
2.Business Strategy & 4.Work
Conditions Systems
3.Management
Philosophy
4.Labor Market
5.Unions
6.Task technology Feedback Loop
7.Laws & Social Values
Models of HRM

Guest Model of HRM (David Guest)


Guest Model – David Guest
HRM Strategy HRM Practices HRM Behavior Performance Financial
Outcomes Outcomes Outcomes Outcomes
Selection Effort/ Motivation High: Productivity Profits

Differentiation Training Commitment


(Innovation)

Focus (Quality) Appraisal Co-operation Quality

Rewards Quality Innovation

Cost (Cost- Involvement


reduction)
Job design Low: Return on

Flexibility Organizational Absence Investment

Involvement Citizenship Labour Turnover

Conflict

Status & Security Customer


Complaints
Models of HRM

Warwick Model (Hendry & Pettigrew)


Outer Context

Socio-Economic
Technical
Political-legal
Competitive

Inner Context
Culture
Structure
Politics/Leadership
Task-Technology
Business Strategy
Business Outputs HRM Context
Content
Role
Objectives
Definition
Product Market
Organization
Strategy & Tactics
HR Outputs
HRM Content

HR Flows
Work Systems
Reward Systems
Employee Relations
Formulation of HRM Policies

Recognizing the need Importance of HRM Policies:

Collecting Information •Orientation

•Responsibility
Analyzing Policy Alternatives

•Code of Conduct
Putting the Policy in Writing
•Coming on Board
Getting Approval
•Workplace Rules

Policy Communication •Chain of Command

Policy Evaluation •Terminations


Factors Affecting HRM Practices

INTERNAL FACTORS:
EXTERNAL FACTORS:
•Organizational Size
•Economic Changes
•Organizational Structure
•Technological Changes
•Business Strategy
•National Culture
•Human Resource Strategy
•Industry/ Sector
•Top Management
characteristics
•Line Management
•Legislations/ Regulations
•Power Politics
•Actions of Competitors
•Professional & Academic
•Globalization
Influence
Facilitator:
Ms. Sapna Karia
+91 9730066330
karia.sapna@gmail.com

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