Managed Services - Futurenet Profile

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The document discusses various IT managed services offered by Futurenet including database support, technical support, security services, and backup services.

Managed services offered onsite include IT infrastructure management, end user support, and RIMS (Remote Infrastructure Management Services).

Technical support services include support for various technologies charged either hourly or through monthly/yearly contracts including break fix support.

Futurenet v3.

0
Maximizing Technology Benefits
Cloud |Managed Services | AI | Data Analytics | Applications
Our Offerings
Managed Services
Onsite | Remote | Hybrid | Training

Current Managed
Services Offerings
Managed Services
Onsite | Remote | Hybrid | Training

DB SUPPORT
AUDIT
DS/MI TSS
BACKUP MSS
Onsite RIMS

“You Grow, We Manage your IT Service”


Managed Services
Onsite | Remote | Hybrid | Training

End
DB
User Support
Support

ONSITE Data
IT Infra management is done at a SLA Center
strategic level. The ownership lies Service
with the Vendor Partner to deliver s
the services as per the contract. Resource

Asset
Managem
ent
Managed Services
Onsite | Remote | Hybrid | Training

Data
Center
Network
Service
s

RIMS Monitor Technic


24x7x365 our RIMS team
monitor client’s devices, parameters,
al
perform patch update, clean up, Maintain Support
trouble shooting & break fix. Service
Break-fix

Message
Integratio
n
Managed Services
Onsite | Remote | Hybrid | Training DB
Open
Virtualization
Source
TECHNICAL SUPPORT SERVICES

Linux
Window
s

Network

Technical support charged either on Hourly basis or Monthly/Yearly contract,


which warrants break Fix support for the signed up technologies.
TSS
Managed Services
Onsite | Remote | Hybrid | Training

MAIL INTEGRATION O365 GOOGLE ZIMBRA

MS
EXCHANGE

Hosted Mail Server solutions.


Managing, Maintaining & Migration of Mail servers
Managed Services
Onsite | Remote | Hybrid | Training

DATABASE SUPPORT

MYSQL ORACLE MSSQL

DB Monitoring, Maintenance, Performance Tuning.


Database Audit & Remediation.
Design, Architecting Solutions.
Cloud Readiness Assessment, Migration.
Database High Availability and BCDR.
Managed Services
Onsite | Remote | Hybrid | Training

Datacenter
Datacenter –– Power
Power && Cooling
Cooling
Computing
Computing – – Server
Server &
& Storage
Storage
Connectivity –
Connectivity – LAN
LAN &
& WAN
WAN
Application &
Application & Database
Database

Backup
Business Continuity
Disaster Recovery
RTO & RPO

Logical
Logical Security
Security Audit
Audit
Physical
Physical Security Audit
Security Audit
Controls & Tools
Controls & Tools
Behavioral
Behavioral Audit
Audit

Utilization
Utilization Assessment
Assessment
Capacity Planning
Capacity Planning
Trend
Trend Analysis
Analysis
Future readiness
Future readiness
Managed Services
Onsite | Remote | Hybrid | Training

New Offerings
Managed Services
Onsite | Remote | Hybrid | Training

BACKUP
MANAGED
MANAGED
MANAGED
MANAGED
CLOUD
BACKUP
CLOUD
BACKUP
BACKUP
BACKUP

B
A
C
K
U
P
C
O
L
O
Managed Services
Onsite | Remote | Hybrid | Training
Futurenet RIM

MANAGED BACKUP
&
MANAGED CLOUD BACKUP CONCEPT
Futurenet DC
Backup & Recovery server will
be hosted in Fnet DC

Backup & Recovery


proxy server
Managed Services
Onsite | Remote | Hybrid | Training

MANAGED SECURITY SERVICE (MSS)


MANAGED FIREWALL

ENDPOINT PROTECTION

VAPT

SAE

VAPT: Vulnerability Assessment and Penetration Testing


SAE: Security and Availability Evaluation
Managed Services
Onsite | Remote | Hybrid | Training

Central Firewall Manager (CFM)

Central Firewall Manager is a cloud-based centralized management service which enables us to


configure and manage multiple Firewall devices from a single console

Managed Endpoint Protection

Managed Endpoint Protection Services help you take control of the threat defense lifecycle
with Client and Server technologies 
Managed Services
Onsite | Remote | Hybrid | Training

Client Co-ordination
“Just one phenomenal customer experience can make a world of
difference”
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