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    Communication

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    Ana Maria Porime
    This document discusses communication and listening skills. It defines communication as using words, sounds, signs or behaviors to exchange information. It explains the communication process between an emitter and receiver. It distinguishes between hearing, which is a passive process, and listening, which requires actively processing what is heard. It provides tips for improving listening skills such as facing the speaker, maintaining eye contact, minimizing distractions, and paying attention to body language. It also summarizes a TED talk about listening better in 3 sentences or less.

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    Communication

    Uploaded by

    Ana Maria Porime
    9 views7 pages
    This document discusses communication and listening skills. It defines communication as using words, sounds, signs or behaviors to exchange information. It explains the communication process between an emitter and receiver. It distinguishes between hearing, which is a passive process, and listening, which requires actively processing what is heard. It provides tips for improving listening skills such as facing the speaker, maintaining eye contact, minimizing distractions, and paying attention to body language. It also summarizes a TED talk about listening better in 3 sentences or less.

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    Communication.pptx

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    This document discusses communication and listening skills. It defines communication as using words, sounds, signs or behaviors to exchange information. It explains the communication process between an emitter and receiver. It distinguishes between hearing, which is a passive process, and listening, which requires actively processing what is heard. It provides tips for improving listening skills such as facing the speaker, maintaining eye contact, minimizing distractions, and paying attention to body language. It also summarizes a TED talk about listening better in 3 sentences or less.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    9 views7 pages

    Communication

    Uploaded by

    Ana Maria Porime
    This document discusses communication and listening skills. It defines communication as using words, sounds, signs or behaviors to exchange information. It explains the communication process between an emitter and receiver. It distinguishes between hearing, which is a passive process, and listening, which requires actively processing what is heard. It provides tips for improving listening skills such as facing the speaker, maintaining eye contact, minimizing distractions, and paying attention to body language. It also summarizes a TED talk about listening better in 3 sentences or less.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 7

    Communication

    Communication
    Definition
    • the act or process of using words, sounds, signs, or behaviors to
    express or exchange information. (Merriam Webster Dictionary)
    Communication process
    E⇄R
    (emitter) (receiver)
    Listener Reader

    Are listening/ reading passive skills?


    Hearing vs. Listening
    • Hearing is an event; it is something which happens to us as a natural
    process.

    • Listening is an action; it is something we do consciously. (Cambridge


    Dictionary)

    “The difference is that in listening, you are actually processing what


    you heard.”
    How Good Are Your Listening Skills?

    Do the quiz

    • https://www.mindtools.com/pages/article/listening-quiz.htm
    Improve listening skills
    TIPS

    1. face the speaker

    2. maintain eye contact (shows you are interested)

    3. minimize external distractions (focus)

    4. ignore internal distractions (focus)

    5. body language- what they are actually saying nonverbally through their body language
    Expert opinion
    Julian Treasure- 5 Ways to Listen Better
    • https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better

    Answer the questions:


    1. What was the topic of his talk?
    2. According to Julian, why are we losing our listening?
    3. According to Julian, how can we improve our listening?

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