Refers To The Actions Carried Out To Retain An Item in or Restore It To An Acceptable Condition

Refers to the actions carried out to
retain an item in or restore it to an

acceptable condition
Maintenance
Maintenance Program
Maintenance Schedule
Quality management
Taking out and disposing
unnecessary items.
SEISO (Sweep)
SEIKETSU (Sanitize)
SEIRI (Sort)
SEITON (Systematize)
Design and revised business
process components to improve
results.
Plan
Do
Check
Act
A method for ensuring that all the
activities necessary to design, develop
and implement a product or service are
effective with respect to the system
and its performance.
Maintenance
Maintenance Program
Quality management
Arrangement/organization of
necessary items in good order for
use.
SEISO (Sweep)
SEIKETSU (Sanitize)
SEIRI (Sort)
SEITON (Systematize)
Assess the measurements and
report the results to decisions
makers
Plan
Do
Check
Act
Is a comprehensive list of
maintenance and its incidents.
Maintenance
Maintenance Program
Quality management
Implement the plan and
measure its performance.
Plan
Do
Check
Act
A list allocating specific
maintenance of an area.
Maintenance
Maintenance Program
Quality management
Turning on a cold system subjects
it to the greatest possible
temperature variations.
Power Line Noise
Power Cycling (On and off)
Heating and Cooling
Static Electricity
They are caused by improper
groundings of the system
power.
Power Line Noise
Heating and Cooling
Static Electricity
Temperature variation leads to serious
problems. one indicating allowable
temperatures during operation and
other indicating temperatures under
non-operating conditions.
Power Line Noise
Heating and Cooling
Static Electricity
Sucking the dust, dirt, hair, cigarette
particles, and other particles out of a
computer can be one of the best
methods of cleaning a computer
Cloth
Water or rubbing alcohol
Portable Vacuum
Cotton swabs
Moistened with rubbing alcohol or
water are excellent tools for wiping
hard to reach areas in your keyboard,
mouse, and other locations.
Cloth
Portable Vacuum
Cotton swabs
The best tool used when
rubbing down a component;
Cloth
Portable Vacuum
Cotton swabs
Keeps the appearance of the
computer looking new
Case Cleaning
Hard drive cleaning
Motherboard cleaning
Scanner cleaning
It cannot be cleaned physically, they
can be cleaned with various utilities
on the computer to help it run fast
and more efficiently.
Case Cleaning
Hard drive cleaning
Scanner cleaning
Dust and especially particles of
cigarette smoke can build up and
corrode circuitry causing various
problems such as computer lockups
Case Cleaning
Hard drive cleaning
Scanner cleaning
Report on the hardware and software
installed in the computer plus
interrupts and addresses used by the
hardware, but do not attempt to test
it.
Disk Data Diagnostics
Whole machine diagnostics
Systems Snoopers
Regular maintenance
They provide full system configuration
information (including the interrupt
and memory address used by each
place of hardware.
Systems Snoopers
Regular maintenance
Concentrate on the disk drives and the
data structures of the hard disk and/or
floppy disk, patiently reading each
sector in search of corrupted data.
Systems Snoopers
Regular maintenance
Is a term used for the process of
scanning the file system and reducing
the amount of fragmentation in file
systems. Doing this may greatly
improve system performance.
Defragmentation
ScanDisk
Error-checking
Disk Clean up
This tool helps you free up space
on your hard disk to improve the
performance of your computer
Defragmentation
ScanDisk
Error-checking
Disk Clean up
A utility in Microsoft Windows
which checks your drive to make
sure there aren’t any problems
with it.
Defragmentation
Scan Disk
Error-checking
Disk Clean up
A destructive executable program
that infects the other programs in the
system and spreads by replicating
itself.
Malware
Virus
Worm
Spyware
It spreads without user action and
distributes complete copies (possibly
modified) of itself across networks
Malware
Virus
Worm
Spyware
Is a software designed specifically to
damage or disrupt a system, such as a
virus or a Trojan horse.
Malware
Virus
Worm
Spyware
Is any technology that aids in
gathering information about a person
or organization without their
knowledge. It can overload your
system and shutdown other services..
Malware
Virus
Worm
Spyware
Is a new type of computer virus
that infects the macros within a
document or template.
Stealth viruses
Program viruses
Macro Viruses
Boot viruses
Hybrid of Boot and Program viruses.
They infect program files and when
the infected program is executed,
these viruses infect the boot record.
Polymorphic viruses
Multipartite viruses
Program viruses
Macro Viruses
This is done when the virus cannot be
easily identified removed from the file
and the removal of virus means the
removal of the complete file.
Cache
Removing viruses
Quarantine
Anti -Spyware
A computer program that appears to
be useful software, but instead
compromises your security and causes
a lot of damage.
Spyware
Malware
Trojan Horse
Finder
Searches for the new
uninfected files and the
Replicator
Finder
Antivirus Software
Updating Windows
Microsoft regularly issues updates
(patches) to fix bugs and plug
security holes in Windows.
Windows update
Signs that you have spyware
To clear your cache
To remove viruses
Virus that can encrypt its code in
different ways so that it appears
differently in each infection
Polymorphic viruses
Program viruses
Macro Viruses
Actually targets these files and
infects it by multiplying itself.
Replicator
Finder
Virus
Worm
It corrupts files. It slows down the
speed of the computer system. It
deletes various files
Sources of Virus
Virus Affects a System
Types of viruses
Removing viruses
These viruses infect floppy disk
boot records or master boot
records in hard disks
Stealth viruses
Program viruses
Macro Viruses
Boot viruses
These infect executable program files,
such as those with extensions like
.BIN, .COM, .EXE, .OVL, .DRV (driver)
and .SYS (device driver).
Polymorphic viruses
Program viruses
Macro Viruses
All those files stored in your cache take
up space, so from time to time, you
may want to clear out the files stored
in your cache to free up some space on
your computer
Removing the virus
Quarantine
Clearing the cache
Updating Windows
On the ___________ ___________tab, click
either Automatic download the updates,
and install them on the schedule that I
specify or Download updates for me, but
let me choose when to install them.
Automatic Updates
Express Install
Windows update
Scheduled update
You have a lot of popup windows
when visiting the web or just logging
on to your system and your
homepage has changed to a different
site.
Protect Yourself from Spyware
Updating Windows
Typical signs that you have spyware
The Temporary Internet Files folder
contains a kind of travel record of the
items you have seen, heard, or
downloaded from the Web, including
images, sounds, Web pages, even cookies.
Quarantine
Virus
Cache
Removing Viruses
Click Start, point to Accessories, point
to System Tools, and then click Backup.
If the Backup option does not appear
on the System Tools menu, you can
________.
Install it
Checked it
Reinstall it
Update it
On the Backup Type, Destination, and
Name page, click Choose a place to
save your backup, and select your
external hard disk drive. Then click
_____.
Apply
Next
OK
Advanced
Click Start, click ______________,
and then double-click Add or
Remove Programs.
Control Panel
Computer
Program Files
Defaults Programs
Fixes some kinds of incorrect file
information and provides early
detection of potential hard drive
crash.
Disk Cleanup
Run Scandisk (Standard Scan)
Run Disk Defragmenter
Upgrades
This frees up space on your hard drive
by displaying and, if you desire,
removing unnecessary or unused
programs, temporary files and Internet
cache files.
Disk Cleanup
Run Scandisk (Standard Scan)
Run Disk Defragmenter
Upgrades
To run a system or device for a
period of time to ensure that all
components are working properly.
Pinging
Bathtub Curve
Burn In
Report
This command is the basic tool for
testing TCP/IP connectivity. It sends a
special packet (called ICMP Echo) to a
particular IP address and looks for a
reply..
Pinging
Bathtub Curve
Burn In
Report

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