Tutorial Intro To Marketing

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Tutorial 1

PMK S2_2019
How do they do it?
❖ As marketers you are identifying consumer
NEEDs
➢ And creating WANTs from these NEEDs
➢ Be able to separate the two
■ (consumers struggle to do this, if you’ve done
your job)
➢ Need ==> implies a state of deprivation
➢ WANTs ---> DEMANDs
■ Only if backed by $$$
❖ Maslow’s hierarchy = a powerful tool to tap
into consumer psychology
Who is doing Marketing?
*Kindle = first original
product

*4 years to develop

*#1 selling product

*Ebooks sales >


hardbooks
Falling behind - why?
a brief history of stuff
1. Production concept
○ Prodn efficiency and low P
2. Product concept
○ Quality, performance and innovative features
○ Continuous improvements can -> Marketing
myopia…

3. Selling concept
○ Pushing sales volume > customer relationships
4. Marketing concept
○ Needs -> wants-> demands ($$)
5. Societal Marketing concept
Back to Maslow and our human needs
Remember, a state of deprivation

(Peter Vermeulen, 2016 Twitter)


Companies know this
Ch2: Planning & Strategy
Vision | Mission | Objectives
Now make your own
Activity
1. Find the mission of a company you admire
2. Identify the consumer need
References
Swagler, Roger (1997). "Modern Consumerism". In Brobeck, Stephen. Encyclopedia of the Consumer Movement. Santa
Barbara, Calif.: ABC-Clio. pp. 172–173. ISBN 0874369878., which is based on Swagler, R. (1994). "Evolution and
Applications of the Term Consumerism: Theme and Variations". Journal of Consumer Affairs. 28 (2): 347–360.
doi:10.1111/j.1745-6606.1994.tb00856.x.

Eriksson, Kai (20 November 2012). "On self-service democracy: Configurations of individualizing governance and self-
directed citizenship". European Journal of Social Theory. Retrieved 1 November 2014.

Vermeulen, P. 2012. Twitter. Available: https://twitter.com/pvermeul_peter/status/790490744293355520)

Levine, Madeline. "Challenging the Culture of Affluence". Independent School. 67.1 (2007): 28-36. Archived 27 September
2011 at the Wayback Machine

Conspicuous Consumerism Timeline by Holly Cargill. Available:


http://sds.parsons.edu/designmanagement/conspicuous-consumerism-timeline-by-holly-cargill/

Qvist, P. 2017. Stockholm School of Economics. Available:


https://www.hhs.se/en/research/institutes/misum-startpage/past-events/sustainable-consumption/

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