O2C Presentation

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Order To Cash (O2C)

Sales Order Entry


Process Overview

•SO is the reference document of the


customer’s order that would be used within
the enterprise to fulfill the customer order.

•Entry of SO is the first step in the process of


order fulfillment, capturing info such as
customer name, order type, price list,
payment term etc.
Process Overview

Customer Order
Invoice Order

Shipping Sales
Department

Inventory
Process Overview
Manage Sales Orders

Enter Sales Book


Book and
and Allocate Pick
Satisfy Demand
Order Schedule inventory Confirmation

• Sales Orders can be • Booking • Produce Product – Make • Inventory allocation as per • Generate Pick slips
entered manually or • Validates customer available to Order predefined organizational • Pick material as per
imported from external credit limit • Provide services rules and policies, customer and
legacy systems • Legal binding between the • Procure product preferred customers e.g. regulatory
• Validates item, customer, customer and supplier • Procure to Order FIFO for perishable goods requirements
pricing • Scheduling • Drop Shipment (Shipment with limited shelf life or • Resolve inventory
• Validates configuration • Assign fulfillment warehouse from supplier to end LIFO for products with discrepancies
• Specify tax, shipping • Assign a shipment schedule customer) regular price increases in • Stage material for
constraints, invoicing date to meet requested date raw materials shipping
constraints and sales • Reserve inventory in a MTS • Warehouse Management
credits environment (Optional) inventory allocation rules to
• Provide Manufacturing improve picking efficiency
visibility and consume
forecast

Manage Collections

Customer
Customer
Confirm Financial
Generate Invoice Customer
Customer Follow
Follow Receipts
Receipts and
and
Shipment
Shipment Reconciliation
Reconciliation
Up Cash Application
Application

• Generate shipping • Generate customer • Customer Calls • Receive payments • Reconcile


documents for domestic invoice • Issuing Dunning letters from customers shipments with
and export compliance • Recognize revenue as • Customer disputes • Apply received invoicing
• Capture freight costs per industry specific payments against • Reconcile invoices
and surcharges norms and GAAP corresponding with customer
• Relieve Inventory • Send invoice to invoices payments
• Ship products and send customer
an ASN to customer
Process Overview
GL

Oracle Oracle Invoice Customer


Inventory Receivables

Standard
Order
Pick/ Process
Ship

Book
Order

Inventory Schedule Enter Order


Sales Order Entry

Switch to Order Management


responsibility and click “Sales
Order” option
Sales Order Entry
Sales Order Entry

Enter details of the


order header.
Sales Order Entry

Enter details of
the order lines
Sales Order Entry
Sales Order Entry
Sales Order Entry
Sales Order Entry
Sales Order Entry
Sales Order Entry
Release Sales Order
Pick release

 An order cycle action to notify warehouse


personnel that orders are ready for picking.
 Finds and releases eligible order lines that meet
the release criteria and creates move order
 Configurable Process (four steps)
 1. Pick Release
 2. Move Order Line Detailing*
 3. Move Order Line Pick Confirmation*
 4. Ship Confirmation
Release Sales Order
Release Sales Order
Release Sales Order
Release Sales Order
Release Sales Order
Tables that get updated

•OE_ORDER_HEADERS_ALL
•OE_ORDER_LINES_ALL
•WSH_DELIVERY_DETAILS
•WSH_NEW_DELIVERIES
•WSH_DELIVERY_ASSIGNMENTS
•WSH_TRIPS
•WSH_TRIP_STOPS
•WSH_DELIVERY_LEGS
•RA_INTERFACE_LINES
•RA_CUSTOMER_TRX_LINES_ALL
•RA_CUSTOMER_TRX_ALL
Interface Tables

Serial No Table Name


1 OE_HEADERS_IFACE_ALL
2 OE_LINES_IFACE_ALL
3 OE_PRICE_ADJS_IFACE_ALL
4 OE_PRICE_ATTS_IFACE_ALL
5 OE_CREDITS_IFACE_ALL
6 OE_LOTSERIALS_IFACE_ALL
7 OE_RESERVTNS_IFACE_ALL
8 OE_ACTIONS_IFACE_ALL
9 OE_CUSTOMER_INFO_IFACE_ALL
Interface Base Tables

Serial No Table Name

1 OE_ORDER_HEADERS_ALL

2 OE_ORDER_LINES_ALL

3 OE_PRICE_ADJUSTMENTS

4 OE_SALES_CREDITS

5 OE_ORDER_PRICE_ATTRIBS

6 OE_PRICE_ADJ_ATTRIBS

7 OE_PRICE_ADJ_ASSOCS

8 OE_LOT_SERIAL_NUMBERS

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