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Organizational Culture

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ORGANIZATIONAL

CULTURE
DEFINITION

• Culture - is an abstraction, yet the forces that are


created in social and organizational situations
deriving from culture are powerful.
• Oraganizational Culture – is one of the major
issues in academic research and education, in
organizaton theory as well as in management
practice.
ELEMENTS FOR CULTURE TO EXIST

1. Shared by the majority of the members of a group or society.


2. Passed on from generation to generation.
3. It must shape behavior and perceptions.
OBSERVABLE ELEMENTS OF CULTURE

• Practices – are observable cultural customs such as forbidden behaviours and


ceremonies.
• Language – is a shared system of vocal sounds written signs and/or gestures used to
convey meaning among members of a culture.
• Symbols – is any visble object, act, or event that conveys mening to others such as
Clothes, Slogans, Ceremonies and etc.
NON-OBSERVABLE ELEMENTS OF CULTURE

• Shared Assumptions – deals with how we perceive, think about, and feel about things.
• Norms – implicit standards and values that evolve in a group.
• Values – are basic beliefs people hold that specify general preferences and behaviors, and
define what is right and wrong.
SOCIALIZATION

• Socialization is the process by which people lean values, norms, behaviours and social
skills. It is a mean by which new members are brought into a culture.
TYPES OF ORGANIZATIONAL CULTURE

1. Bureacratic Culture – the behaviour of employees is governed by formal rules and


standard operating procedures.
2. Clan Culture – the behaviour of individuals are shaped by tradition, loyaty personal
commitment, extensive socialization and self-management.
3. Market Culture – the values and norms reflect the significance of achieving
measurable and demanding goals mainly concerning those that are financial and maket
based.
4. Entrepreneurial Culture – are characterized by high levels of risk taking and
creativity.
STEPS TO BUILDING A STRONG
ORGANIZATIONAL CULTURE - SOCIALIZATION
1. Careful selection.
2. Challenging early work assignments.
3. Training to develop capabilities with culture.
4. Reward and sustain culture.
5. Adoption of cultural value policies.
6. Reinforce culture with ritual, stories, and rites.
7. Role model to sustain culture.
OUTCOMES OF SOCIALIZATION PROCESS

SUCCESSFUL SOCIALIZATION UNSUCCESSFUL SOCIALIZATION


• Job Satisfaction • Job Dissatisfaction
• Role Clarity • Role Conflict
• High Work Performance • Low Performance
• Commitment to Oraganization • Low Job Invovement
RELATIONSHIP BETWEEN CULTURE AND
ORAGANIZATIONAL PERFORMANCE
• Organizational culture has the potential to enhance organizational performance, the sense
of certainty about how problems should be handled.
• Culture serves as a control mechanism to channel behaviour towards desired behaviours
and to prevent undesired behaviours.

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