BMW Brand in North America: Case Study

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BMW BRAND IN

NORTH AMERICA

Case study
Case facts:
 BMW reported growth of 7.1% in 2007, compared to 3% in
2006.
 Senior management realize to increase the global sales
they have to become major driver in North America
where market share was just 2%.
 For that, promotional campaign needs repositioning.
 Because of overemphasis on “ Performance driving” over
last 33 years, luxury car buyers don’t even consider it.
 One dimensional focus “performance”, that’s why
customer perceived that it lacked humanity.
 Existing customers were “Yuppie”.
 In may 2006, they launched new ad campaign to
reposition and promoted them as “ company of ideas”
and they projected its design prowess and corporate
culture that fostered innovation.
 Objective to build demand for new customers who
never bought it and make proud the loyal customers.
 Some critics and analysts thought that BMW is losing its
soul, by moving from the theme “driving” and
“performance”.
 From 3 decades its tagline was “ the ultimate driving
machine”, so it should remain stick to it.
 But the other felt that since its becoming 2nd ranking
brand in luxury cars too and its sales had been
increasing in last decade, so there is nothing wrong in it.
 But the debate remains whether it had really
repositioned their brand.
Case analysis:
Market Strategy :
 It specifies the target market and related market mix

target market : fairly homogeneous group of customers to


whom company sell their product.
In the present case target market : people buying luxury cars
Market mix: controllable variables to satisfy the customers.
4 Ps : Product, place , promotion, price.
Product: luxury cars
Place : South America
Promotion: new ad campaigns saying it “ company of ideas”
Opportunity to pursue
 From the types of opportunities, they tend to adopt

“ DIVERSIFICATION” means moving into new lines of


business.
Here the new market represents of people who buy luxury
cars and their new product was luxury cars.

Positioning: it is based on customer views, it helps manager


to understand how customer see their market.
Here they positioned their new product i.e. luxury cars as “
company of ideas “
 Porter 5 forces analysis:
 The threat of the entry of new competitors : “ low”

 The intensity of competitive rivalry : “ high”

 The threat of substitute products or services : “low”

 The bargaining power of customers (buyers)

 The bargaining power of suppliers


SWOT analysis

Strength:
Strong brand
image.
Rapid growth
rate

Opportuniti Threat:
es: from
Increase in competitors like
growth in Mercedes,
north America Lexus, Cadillac.
May lose its soul

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