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    Bsr307 Building Maintenance Ii: Organisation Structure

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    The document discusses organizational structure and its importance for achieving organizational goals. It defines organizational structure as the formal system of task allocation, division of labor, and lines of authority and communication within an organization. The document provides examples of different types of organizational structures including functional, location, product, and customer departmentalization. It also discusses factors that influence organizational design such as strategy, size, technology, and environment. Different models of organizational structure are presented, including mechanistic, organic, matrix, hybrid, boundaryless, and learning organizations.

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    Bsr307 Building Maintenance Ii: Organisation Structure

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    nur she
    102 views19 pages
    The document discusses organizational structure and its importance for achieving organizational goals. It defines organizational structure as the formal system of task allocation, division of labor, and lines of authority and communication within an organization. The document provides examples of different types of organizational structures including functional, location, product, and customer departmentalization. It also discusses factors that influence organizational design such as strategy, size, technology, and environment. Different models of organizational structure are presented, including mechanistic, organic, matrix, hybrid, boundaryless, and learning organizations.

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    bsr307

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    Lecture 2 BSR307

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    The document discusses organizational structure and its importance for achieving organizational goals. It defines organizational structure as the formal system of task allocation, division of labor, and lines of authority and communication within an organization. The document provides examples of different types of organizational structures including functional, location, product, and customer departmentalization. It also discusses factors that influence organizational design such as strategy, size, technology, and environment. Different models of organizational structure are presented, including mechanistic, organic, matrix, hybrid, boundaryless, and learning organizations.

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    102 views19 pages

    Bsr307 Building Maintenance Ii: Organisation Structure

    Uploaded by

    nur she
    The document discusses organizational structure and its importance for achieving organizational goals. It defines organizational structure as the formal system of task allocation, division of labor, and lines of authority and communication within an organization. The document provides examples of different types of organizational structures including functional, location, product, and customer departmentalization. It also discusses factors that influence organizational design such as strategy, size, technology, and environment. Different models of organizational structure are presented, including mechanistic, organic, matrix, hybrid, boundaryless, and learning organizations.

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    BSR307 BUILDING MAINTENANCE II

    ORGANISATION STRUCTURE

    Dr. Sr. Mohamad Ridzuan Yahya (MRISM, PJM)


    DEFINITION

     1 PROSES MENYUSUN AKTIVITI SECARA SISTEMATIK


    – MATLAMAT TERCAPAI.
     SATU RANGKA FORMAL ORGANISASI – BAGAIMANA
    AKTIVITI DIKUMPUL/DIBAHAGIKAN
     PERATURAN, PROSEDUR OPERASI, PIAWAI
     PEMBAHAGIAN TUGAS ~ SKOP KERJA
     JABATAN @ UNIT @ DIVISYEN
     RANTAIAN PERINTAH ~ HIERARKI
    GENERAL RESPONSIBILITIES

    Preparing estimates, making inspections, preparing drawings, specifications and


    contract documents for obtaining tenders and quotations for all maintenance work
    and repairs.
    Ordering, supervising work and certifying accounts for payment; managing all
    direct labour operatives employed in organisation.
    Financial management, materials and stores management, plant and transport
    management.
    Work planning, programming and budgeting of maintenance and servicing.
     Negotiating for ordering and checking utility services (i.e. gas, electricity, fuel
    efficiency, water, drainage and sewerage) and their efficient management as they
    affect the client.
    As above for minor works, renewals and improvements
    Providing a consultancy and advisory service to the building occupier. Employment
    of an outside consultancy specialist to the client as required.
    Ancillary services, cleaners, fire precautions, security, waste disposal, gardens and
    grounds.
    EXAMPLE TYPE OF ORGANISATION STRUCTURE
    ORGANISATION’S ELEMENT

    ELEMEN
    T

    “Speciali “Standar
    sation” disation”

    • Prinsip Keesaan Perintah


    • Prinsip Skalar
    • Prinsip Jangkauan Kawalan

    “Authority”
    “Authority”
    -- Kuasa
    Kuasa Berpusat
    Berpusat
    -- Kuasa
    “Coordin
    Kuasa
    Desentralisasi
    Desentralisasi
    -- Delegasi
    Delegasi Autoriti
    Autoriti
    ation”
    DEPARTMENTATION

    Definisi:
    Pengumpulan Tugas-
    PENJABAT PENJABAT
    Tugas, Pengagihan ANAN ANAN
    tugas-tugas kepada PENGFUNG LOKASI /
    SIAN GEOGRAFI
    kumpulan yang
    khusus
    PENJABAT
    PENJABAT
    ANAN
    ANAN
    PELANGGA
    PRODUK
    N
    ORGANISATIONAL STRUCTURE
     Defines the line and functional
    7 relationships of team
    members.
     It establish clearly from the onset the reporting,
    responsibility and accountability of each individual team
    member and thereby their parameters of delegated
    authority.
     Departmentation :
    Functional
    Location
    Product
    Customer
    FUNCTIONAL DEPARTMENTATION
    (PENJABATANAN FUNGSIAN)

    MENGUMPULKAN PEKERJA BERDASARKAN


    KEMAHIRAN ~MEMUDAHKAN PEMBUATAN
    KEPUTUSAN
    MENINGKATKAN KEMAHIRAN
    MENGURANGKAN DUPLIKASI SUMBER
    MENGGALAKKAN PENYELESAIAN MASALAH
    TEKNIKAL YANG BERKUALITI TINGGI
    MENEKANKAN TUGAS YANG RUTIN
    KURANG KOMUNIKASI
    MENUMPUKAN KE ARAH ISU JABATAN
    PENJABATANAN FUNGSIAN

    Kaedah yang banyak diamalkan pemilik bangunan


    bersaiz sederhana dan kecil

    Pengurus Penyenggaraan

    Perkhidmatan Perkhidmatan
    Loji Kontrak Bangunan
    LOCATION DEPARTMENTATION
    (PENJABATANAN LOKASI / GEOGRAFI)

    DIGUNAKAN OLEH ORGANISASI YANG


    BEROPERASI DI BANYAK LOKASI
    FIRMA MULTINASIONAL DAN MEGA
    PENGURUS MEMBENTUK KEMAHIRAN DI
    SETIAP LOKASI
    KAEDAH YANG DIGUNAKAN BERSESUAIAN
    DENGAN FAKTOR GEOGRAFI
    KONFLIK MUDAH WUJUD
    MEMERLUKAN KOORDINASI YANG TINGGI
    PENJABATANAN LOKASI / GEOGRAFI

    Contoh: Penyenggaraan Bangunan Jabatan Kerajaan


    (JKR)

    Pengurus Penyenggaraan

    Zon Selatan Zon Tengah Zon Utara


    PRODUCT DEPARTMENTATION (PENJABATANAN PRODUK)

    FOKUS KEPADA PENGHASILAN SESUATU


    PRODUK YANG LIMITASI
    MEMPUNYAI UNIT REKABENTUK, PEMASARAN
    YANG TERSENDIRI
    MUDAH MEMBERI TUMPUAN YANG KHUSUS
    KEPADA PELANGGAN
    PERLU MENDEFINISIKAN TANGGUNGJAWAB
    DENGAN JELAS
    PENYELESAIAN MASALAH HANYA TERTUMPU
    PADA SESUATU PRODUK/ sektor SAHAJA
    PENJABATANAN PRODUK

    Building Manager

    Terrace Scheme
    Condominium Business Commercial
    Housing
    CUSTOMER DEPARTMENTATION (PENJABATANAN PELANGGAN)

    BERDASARKAN JENIS PELANGGAN


    PENUMPUAN TERHADAP KEPERLUAN
    PELANGGAN
    MENAWARKAN KERJA YANG BERBEZA UNTUK
    KEPERLUAN PENGGUNA YANG BERBEZA ~
    DAPAT MEMBERI FOKUS KEPADA PELANGGAN
    PENYELESAIAN MASALAH AGAK SUKAR ~
    TERTUMPU KEPADA JENIS PELANGGAN
    JENIS – JENIS ORGANISASI

    Organisasi Matriks
    Organisasi Hybrid
    Organisasi Mekanik
    Organisasi Organik
    Organisasi Tanpa Sempadan
    Organisasi Pembelajaran
    Type of Organisation

    ORGANISASI MATRIKS

    ●
    Satu atau lebih jabatan yang bertindih dengan penjabatanan sediada .
    ●
    Kos overhead boleh meningkat kerana memerlukan ramai pengurus ~ Keputusan lambat
    dicapai

    ORGANISASI HYBRID

    ●
    Menggabungkan pelbagai jenis penjabatanan dalam organisasi.
    ●
    Hanya satu pengurus untuk membentuk jabatanan fungsian, diikuti unit (mengikut daerah)
    Type of Organisation

    Faktor Yang
    Mempengaruhi
    ORGANISASI MEKANIK Reka Bentuk
    Organisasi

    ●
    Rekabentuk kaku, dikawal ketat.
    ●
    Pengkhususan tinggi, penjabatan kaku, keformalan tinggi, jangkauan kawaln sempit, Stra teg i & Struktur Saiz & Struktur

    sentralisasi tinggi.
    ●
    Rantaian arahan jelas, komunikasi atas ke bawah. Teknolog i & Struktur Persekitara n & Struktur

    ORGANISASI ORGANIK

    ●
    Struktur fleksible & mudah diubahsuai.
    ●
    Bertindak balas dgn cepat apabila adanya perubahan.
    ●
    Tugas tidak seragam, kerja dalam pasukan.
    ●
    Jangkauan kawalan lebar, keformalan rendah, desentralisasi tinggi, aliran komunikasi bebas.
    Type of Organisation

    ORGANISASI TANPA SEMPADAN

    ●
    Fleksibel, kurang berstruktur, tidak dikongkong sempadan tertentu, berusaha
    menghapuskan rantaian perintah, mendapatkan jangkauan kawalan yang sesuai,
    menggantikan jabatan dengan pasukan kerja yang diserahkan kuasa tertentu.

    ORGANISASI PEMBELAJARAN

    ●
    Membentuk keupayaan berterusan untuk sesri & berubah kerana seuaikan diap ahli
    mengambil peranan aktif dalam mengenalpasti & selesaikan isu berkaitan kerja.
    ●
    Pekerja sentiasa timba ilmu, kongsi ilmu & sanggup aplikasi ilmu semasa menjalankan kerja.
    Penutup

    Struktur organisasi merupakan satu elemen penting untuk


    memastikan organisasi dapat mencapai matlamat yang
    telah ditetapkan.
    Darjah elemen yg wujud dalam struktur organisasi
    menyebabkan ia berbeza antara satu dengan organisasi
    lain.
    Terdapat beberapa alternatif rekabentuk organisasi yg
    boleh digunakan.
    Walaubagaimanapun, keberkesanan penggunaan reka
    bentuk bergantung kepada kesesuaiannya dengan faktor-
    faktor dalam organisasi seperti strategi, saiz, teknologi dan
    perubahan yang dialami.

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