Global Institutional Industrial Corporate Image Building Public Service Social Advertising
Global Institutional Industrial Corporate Image Building Public Service Social Advertising
Global Institutional Industrial Corporate Image Building Public Service Social Advertising
-Institutional
-Industrial
-Corporate Image Building
-Public Service; Social Advertising
PRODUCTS
Consumer
Durable
Non-durables
Industrial
SERVICE ADVERTISING
Banks – advertise range of
services, new ways of
distributing their services and
Services – activities, benefits
locational aspects
or satisfactions offered for Luxury Hotels & Airlines –
sale service quality (copy always
Tangible, inseparable, shows the best room & seats) ,
variable and perishable. home away from home
Require strict quality control, Personalised services (laundry,
supplier credibility and automotive repairs, beauty
adaptability salons etc) – emphasis on the
institution, ambience, economy
or exclusiveness, quickness and
promptness of service with
courtesy.
GLOBAL ADVERTISING
Advertising that crosses national and
cultural boundaries
(Cultures not nations define advertising
messages)
OVERCOMING CULTURAL
BARRIERS
Barriers
Ethnocentrism - Tendency to view and value things
through one’s own culture
Self-Reference Criterion (SRC) - Unconscious reference
to own cultural values, experiences, and knowledge to
make decisions
Trends Promoting
Global Advertising
Global communications
The global teenager
Universal demographics and lifestyle trends
Americanization of consumption values
Barriers to Global Communication
Cultural Barriers
A message in one country can mean something else in another (P&G,
Benneton)
Overcome by developing cross-cultural literacy
Noise Levels
Amount of other messages competing for a potential consumers attention
(US high)
Global Advertising
Against Standard Advertising
For Standard Advertising
Cultural differences are such
Significant economic that a message that works in
advantages – lowers the cost one nation can fail in another
of value creation by spreading
cost over many countries
Its achievements
Its values