Information Systems in The Enterprise

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INFORMATION

SYSTEMS IN THE
ENTERPRISE
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Major Types of Systems

• Executive Support Systems (ESS)


• Decision Support Systems (DSS)
• Management Information Systems (MIS)
• Transaction Processing Systems (TPS)
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Enterprise Systems

Figure 2-17
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Business Processes and Information Systems

Business processes

 Manner in which work is organized,


coordinated, and focused to produce a
valuable product or service

 Concrete work flows of material,


information, and knowledge—sets of
activities
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Business Processes and Information Systems

 Unique ways to coordinate work,


information, and knowledge

 Ways in which management chooses


to coordinate work
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Traditional View of the Systems

Figure 2-16
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Transaction Processing Systems (TPS):

• Basic business systems that serve the


operational level

• A computerized system that performs and


records the daily routine transactions
necessary to the conduct of the business
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Types of TPS Systems

Figure 2-4
System Architecture: Transaction
Processing System
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Financing and Accounting Systems

Major functions of systems:


 Budgeting, general ledger, billing, cost
accounting

Major application systems:


 General ledger, accounts receivable,
accounts payable, budgeting, funds
management systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Sales and Marketing Systems

Major functions of systems:


 Sales management, market research,
promotion, pricing, new products

Major application systems:


 Sales order info system, market
research system, pricing system
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Manufacturing and Production Systems

Major functions of systems:


 Scheduling, purchasing, shipping,
receiving, engineering, operations

Major application systems:


 Materials resource planning systems,
purchase order control systems,
engineering systems, quality control
systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Human Resource Systems

Major functions of systems:


 Personnel records, benefits,
compensation, labor relations, training

Major application systems:


 Payroll, employee records, benefit
systems, career path systems,
personnel training systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Human Resource Systems

Figure 2-11
Essentials of Management Information Systems
Chapter 2 Information Systems in the Enterprise

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Payroll TPS

Figure 2-3
System Example: Payroll
System (TPS)
Essentials of Management Information Systems
Chapter 2 Information Systems in the Enterprise

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Overview of Inventory Systems

Figure 2-10
Management Information
System (MIS)
Management Information System (MIS)
• An MIS provides managers with information
and support for effective decision making, and
provides feedback on daily operations.
• MIS provides information to the users in the
form of reports
• Output, or reports, are usually generated
through accumulation of transaction processing
data.
• MIS is an integrated collection of subsystems,
which are typically organized along functional
lines within an organization.
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KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Management Information System (MIS):

Management level
 Inputs: High volume data

 Processing: Simple models

 Outputs: Summary reports

 Users: Middle managers

Example: Annual budgeting


KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Management Information System (MIS)

 Structured and semi-structured decisions

 Report control oriented

 Past and present data

 Internal orientation

 Lengthy design process


KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Management Information System (MIS)

Figure 2-5
System Architecture: Management Information
System

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