Catering - Hmel 6
Catering - Hmel 6
Catering - Hmel 6
DEFINITION
• ANY JOB OF MAKING AND SERVING FOOD AND
BEVERAGES (CAMBRIDGE DICTIONARY ONLINE)
9. PROPERTY CUSTODIAN
responsible for proper safe keeping and
issuance of supplies & equipment
maintains & controls operating equipment
used for the function
10. KITCHEN SUPERVISOR / HEAD COOK
/ SENIOR CHEF
supervises kitchen operations such as prep. &
cooking of dishes in the menu for every
functions
coordinates w/ the mgr. regarding dishes to
serve, recipes, purchasing, of needed
materials, receiving & proper storage of ing.
takes charge of maintaining high standards of
sanitation & safety in the kitchen
11. ASST. COOK / KITCHEN HELPER
assists preparation of food in the kitchen
helps in observing & maintaining cleanliness &
orderliness in the kitchen such as doing
dishwashing & HK duties
STATIONS
STATIONS
rooms divided into small sections having 16 to 24 seats
with this method, service people are assigned one part of
the restaurant instead of the entire dining area
a station is delegated to one service person
up to the manager to organize the stations in order to
ensure excellent guest service
STATIONS
CONSIDERATION WHEN DIVIDING
ROOMS INTO SECTIONS
1. Number of guests at each table
max of 24 seats for each station. Included in
each section are small table that can seat two
(deuces) & large table s that can seat four or six
people (top)
24 seats must not consists of 12 dueces as it
would be difficult for a service person to serve
the kind of arrangement
the ideal arrangement for a station would include
6-top, three 4-tops & 3-deuces
CONSIDERATION WHEN DIVIDING
ROOMS INTO SECTIONS
2. Amount of food preparation required
number of seats should less than 24 hrs. if the
menu requires several items to be prepared at the
guests’ table
If there is a seat menu, the number of seats can
be greater
3. Distance of guest tables from the kitchen
as a rule, the station having smallest # of tables
should be farthest from the kitchen
Location will require service person a longer
period to obtain food from the kitchen
CONSIDERATION WHEN DIVIDING
ROOMS INTO SECTIONS
4. Physical attractiveness of the station
location of tables determine its desirability to
the guests
Tables by the windows are most preferred while
those near the rest rooms or kitchen are
considered undesirable
5. Competency of the staff
manager should gauge the competency of each
of his/her staff before delegating their respective
stations
METHODS OF ASSIGNING
A. ROTATION STATIONS
B. SENIORITY METHOD
METHOD The most senior service
staff is rotated daily among people are given permanent
stations stations (usually the best
it allows the closure of poor stations)
stations during slow days often implemented in
an advantage of this method restaurants where guests
is that it gives the service who “lunch” daily prefer
staff chance to handle both their table & service to be
the better & poorer stations the same everyday
P’s of Management
PROPER PLANNING AND
PREPARATION PREVENTS
POOR PERFORMANCE