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Netiquette-Writing Emails and Blogs

The document discusses netiquette, which refers to etiquette for online communication. It provides rules for acceptable online behavior, including identifying yourself, including a subject line in emails, being concise, using appropriate language and emoticons, and avoiding plagiarism. Sample emails are also included to demonstrate proper email format and structure.

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Vedurupaka Venkata Sai
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© © All Rights Reserved
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153 views27 pages

Netiquette-Writing Emails and Blogs

The document discusses netiquette, which refers to etiquette for online communication. It provides rules for acceptable online behavior, including identifying yourself, including a subject line in emails, being concise, using appropriate language and emoticons, and avoiding plagiarism. Sample emails are also included to demonstrate proper email format and structure.

Uploaded by

Vedurupaka Venkata Sai
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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NETIQUETTE

 Netiquette = Net + Etiquette


 a set of rules for acceptable online behavior.
 the use of good manners in online
communication such as e-mail, forums,
blogs, and social networking sites to name a
few. 
 It is important to use netiquette because
communication online is non-verbal. 
RULES OF NETIQUETTE
 Adhere to the same standards of behavior
online that you follow in real life
 Remember the human.
 Know where you are in cyberspace.(Be
conscious of the domain. Netiquette varies
from one context to the next).
 Respect other people's time and space.
 Identify yourself:
 Begin messages with a salutation and end
them with your name.
 Use a signature (a footer with your
identifying information) at the end of a
message
 Include a subject line. 
 Give a descriptive phrase in the subject
line of the message header that tells the
topic of the message (not just "Hi, there!").
 Avoid sarcasm. People who don't know you
may misinterpret its meaning.
 Respect others' privacy. Do not quote or
forward personal email without the original
author's permission.
 Acknowledge and return messages
promptly.
 Copy with caution. Don't copy everyone you
know on each message.
 No spam (a.k.a. junk mail). Don't contribute
to worthless information on the Internet by
sending or responding to mass postings of
chain letters, rumors, etc.
 Be concise. Keep messages concise—about
one screen, as a rule of thumb.
 Use appropriate language:

 Avoid coarse, rough, or rude language.


 Observe good grammar and spelling.

  Don’t plagiarize. 
 Don’t steal those photographs off the web
even if they are a perfect fit for what you
need.
 Chances are they are copyrighted and
someone spent a long time putting that
together.
 Get permission and give credit where credit
is due.
 Use appropriate emoticons (emotion icons)
to help convey meaning. Use "smiley's" or
punctuation such as :-) to convey emotions. 
 Use appropriate intensifiers to help convey
meaning. Avoid "flaming" (online
"screaming") or sentences typed in all caps.
 Use common acronyms (e.g., LOL for "laugh
out loud").
WRITING EMAILS
 1. Subject Line- Always have a subject line
that summarises briefly and clearly the
contents of the message (example: Re:
Summary of Our Meeting with ABC
Suppliers).
 2. Simplified Sentences.
 3. Think of who your reader is going to be-
use formal and informal sentences
appropriately.
 4. Be very careful of capital letters,
punctuation, spelling and basic grammar.
 5. Think about how direct or indirect you
want to be
Consider these:
Direct – I need this in half an hour.
Indirect and polite – Would it be possible to
have this in half an hour?
Direct – There will be a delay
Indirect – I’m afraid there may be a slight
delay.
 6. Be positive!

 7. Get feedback

 8. Use active voice.


EMAIL FORMAT
Subject line
 The subject line of your email should offer
your reader the purpose of the email, but it
should also be brief.
Vague: Budget
Specific: Budget Revision Request
Salutation:
 When applying for a job, you would address
the person by, “Dear Hiring Manager.”
 If you do know the recipient’s name, you put
“Dear Mr./Ms. Smith.”
 For a formal salutation, you should not use
the recipient’s first name or the informal
greetings “Hello” or “Hey.”
Body Paragraphs:
 The first sentence, known as the opening
sentence, can be a greeting if the situation
allows it. (e.g. “I hope all is well with you”,
“Thank you for your prompt response”).
 A maximum of four paragraphs and each
paragraph should contain a single point.
 At the end of your last paragraph you should
provide a “thank you” or “call to action”
depending on the subject of your email.
 Thank you for your assistance with…
 Thank you for your time and I look forward
to hearing back from you.
 Please feel free to call or email me if you
have any questions.
 I would appreciate it if this could be taken
care of promptly.
Closing:
 Like the salutation, the closing of a formal
email can be the same as the closing to a
letter. However, unlike the salutation, there
are more options for a closing.
 • Thank you
 • Best regards
More formal:
 Sincerely,
 Thanks/Thank you,
 Best,
 All the best,
 Best regards,
 Kind regards,

Less formal:
 Talk soon,
 Cheers,
 See you,
 The direct method of communication
 The closing is then followed by your full
name. It is also beneficial to add your job
position (if applicable) and phone number
under your name in the 4th paragraph.
Example: Sincerely, Julia Smith Student Body
President Menlo College (555) 555-5555
A NOTE ON CC: (CARBN COPY)
AND BCC: BLIND CARBON COPY)
 Copying individuals on an e-mail is a good way
to send your message to the main recipient
while also sending someone else a copy at the
same time. 
 When you send a message to more than one
address using the Cc: field, both the original
recipient and all the recipients of the carbon
copies can see all the e-mail addresses in the
To: and Cc: fields.
 Each person who receives the message will be
able to see the addresses of everyone else who
received it.
 Blind copying e-mails to a group of people
can be useful when you don’t want everyone
on the list to have each other’s e-mail
addresses.
 The only recipient address that will be visible
to all recipients is the one in the To: field.
SAMPLE-BODY
Dear Ms. Blue,
I was searching online for a company that makes business
cards. I came across your website and am extremely
impressed. However, I do have a few questions. If I were
to order only 500 instead of the advertised 1000 business
cards, how much would that cost? Furthermore, I would
like my business card to be colored and also include the
logo of my company. Are those requests possible, and if
so, how much extra will they be? Due to my request for
color and a logo I would like to preview the card before
receiving all 500. Is that feasible? I appreciate your
assistance and look forward to hearing back from you.
Sincerely,
Jessica Higgins
Managing Partner of First Financial Assistance
(555) 555-5555
SAMPLE- COMPLETE EMAIL
 From: mandypenney@uwloo.ca
To: All Staff <staff-list@uwloo.ca>
Subject: Reactions to Casual Dress Policy

Dear Staff,

Human resources is considering implementing a casual dress policy in the workplace. Please provide
feedback on the questions below as management considers changing its current policy.

Increasingly, staff are noting that they would feel more comfortable and productive in the work
environment if they were able to dress casually. However, there is no agreement on what constitutes
an acceptable level of "dressing down" at our company. Here are some questions to consider:
 What can be considered casual dress while remaining professional?
 Should our policy restrict body art such as tattoos or piercings?
 What policies should we implement if clothing is deemed offensive?
 Should we institute a casual dress policy?
 Your input would be greatly appreciated. Your opinions can then be discussed at the managers'
meeting on October 1. Please respond to the above questions by September 29. If you have any
questions or concerns, feel free to email me at mandypenney@uwloo.ca. Thanks!

Best,
Julia Ali
Human Resources Specialist
XY Genetics, Inc.
TASK 1
 As a student representative of your college, write
an email to the Principal of Professional
Engineering College, Prof.Deb Chatterjee, inviting
his institute to participate in the Technical
symposium being organized in your college.  Sign
the email as Sam.

 As a supplier, write an email to the manager of M/S


Big wheel Manufacturing Company, Mr.Chopra,
intimating of their payment that is due for the
products delivered to them three months ago. Sign
the email as Ramesh
WRITING FOR BLOGS
Step 1: Understand your audience.
Step 2: Start with a topic and working title.
Step 3: Write an intro (and make it captivating).
Step 4: Organize your content.
Step 5: Write!
Step 6: Edit/proofread your post, and fix your
formatting.
(Topics/Tags
Tags are specific, public-facing keywords that describe
a post. They also allow readers to browse for more
content in the same category on your blog. Think of
tags as "topics" or "categories," and choose 10-20 tags
that represent all the main topics you want to cover on
your blog.)
 Step 7: Insert a call-to-action (CTA) at the
end.
(At the end of every blog post, you should have
a CTA that indicates what you want the reader
to do next -- subscribe to your blog, download
an ebook, register for a webinar or event, read
a related article, etc. )
Step 8: Pick a catchy title.
TASK 2

 Write a blog post for a travel magazine, on a


topic of your choice.
THANK YOU

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