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    A Summer Internship Projct Report: ON "Flipkart'S Warehouse"

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    Shashank reign
    Flipkart is an Indian e-commerce company that focuses on online sales of books and has expanded into other products. It aims to be the largest retailer in India across all categories except groceries and automobiles. Flipkart's supply chain includes planning, sourcing, manufacturing, delivery, and returns. It is divided into inbound, outbound, and return centers to efficiently process inventory, customer orders, and returns. A survey found that consumers are satisfied with Flipkart's prices and quality, though some rated it just above average.

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    A Summer Internship Projct Report: ON "Flipkart'S Warehouse"

    Uploaded by

    Shashank reign
    173 views12 pages
    Flipkart is an Indian e-commerce company that focuses on online sales of books and has expanded into other products. It aims to be the largest retailer in India across all categories except groceries and automobiles. Flipkart's supply chain includes planning, sourcing, manufacturing, delivery, and returns. It is divided into inbound, outbound, and return centers to efficiently process inventory, customer orders, and returns. A survey found that consumers are satisfied with Flipkart's prices and quality, though some rated it just above average.

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    Flipkart is an Indian e-commerce company that focuses on online sales of books and has expanded into other products. It aims to be the largest retailer in India across all categories except groceries and automobiles. Flipkart's supply chain includes planning, sourcing, manufacturing, delivery, and returns. It is divided into inbound, outbound, and return centers to efficiently process inventory, customer orders, and returns. A survey found that consumers are satisfied with Flipkart's prices and quality, though some rated it just above average.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    173 views12 pages

    A Summer Internship Projct Report: ON "Flipkart'S Warehouse"

    Uploaded by

    Shashank reign
    Flipkart is an Indian e-commerce company that focuses on online sales of books and has expanded into other products. It aims to be the largest retailer in India across all categories except groceries and automobiles. Flipkart's supply chain includes planning, sourcing, manufacturing, delivery, and returns. It is divided into inbound, outbound, and return centers to efficiently process inventory, customer orders, and returns. A survey found that consumers are satisfied with Flipkart's prices and quality, though some rated it just above average.

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    You are on page 1of 12

    A SUMMER INTERNSHIP PROJCT REPORT

    ON
    “FLIPKART’S WAREHOUSE”

    SUBMITTED BY:
    SUBMITTED TO:
    Mrs. RUCHIKA MAM PRAVEEN KUMAR SHAKYA
    2001920700039
    Introduction
    Flipkart is an Indian e-commerce company, headquartered
    in Bangalore, Karnataka, India, and incorporated
    in Singapore as a private limited company. The company
    initially focused on online book sales before expanding into
    other product categories such as consumer electronics,
    fashion, home essentials, groceries, and lifestyle products.

    The service competes primarily with Amazon’ Indian


    subsidiary and domestic rival Snapdeal . As of March 2017,
    Flipkart held a 39.5% market share of India's e-commerce
    industry.
    How does Flipkart process its work?
    Strategic Objective

    “Flipkart” aims to become the largest retailer of India.


    Flipkart wants to be present across all categories,
    except in groceries and automobiles, the CEO said.
    “Our target is not just those who shop online. We
    want to highlight the convenience of e-commerce to
    traditional offline shoppers and, thus, help grow the
    market.”
    Supply Chain
     Supply chain is a sequence of processes and (material,
    information and money) flows that aim to meet final
    customer requirements and take place within and
    between different supply chain stages.

     The supply chain not only includes the manufacturer


    and its suppliers, but also (depending on the logistics
    flows) transporters, warehouses, retailers, and
    consumers themselves. It includes but is not limited to,
    new product development, marketing, operations,
    distribution, finance, and customer service.
    Supply Chain Processing In 5 Components Of It:
    1.  Planning – Plan and manage all resources requires to meet customer demand
    and enterprises need to fulfill the quantity. The supply chain determines with
    the metrics whether the process is effective and efficient to deliver value to
    the customer.

    2.  Sourcing – Supply chain choose to provide good who can source the product
    in a marketing view as well. Then establish a process to monitor and manage
    supplier relationships. The key process includes: Ordering, receiving, managing
    inventory and authorizing supplier payment.

    3.  Manufacturing – In this activity it accepts the raw material, manufactures the


    product, tests for quality, Package for shipping and schedule for delivery.

    4.  Delivery and customer logistics – It is associated with a customer order,


    schedule deliveries, dispatch loads, invoice customers and receive payment.

    5.  Returning – This process has a network of creating the network of the process
    the return back of returned issue by the consignor or customer.
    Flipkart Divided Into 3 Segments Themselves On The Basis To Work

    1. Inbound – Inbound is the processing centre where they


    welcome the Inventory as they use or list over the website
    and keep them in a manner where they can find it easily as
    the customer want. Also which can easily help them in
    finding the quantity of the stock.
    2. Outbound – Outbound is the process that helps the
    consumer get their product after going through their
    process like – Packaging, Keeping data.
    3.Return centre – Return Centre is the place where all
    the products come back from the consumer.Where they
    have segmented in different parts for Flipkart side.
    Conclusion
    I have learned a lot of things while doing this survey like consumer psychology­how
    they behave, what they want, what they need, how they think while collecting the
    information about  Flipkart and also observe the behaviour of Delivery Boys, how
    they handle the customers, how they communicate with the customers, etc. Flipkart
    has a wide category of Stuffs some are core products and some are the premium
    products. Mostly customers know more about core products in comparison to
    premium products and this may be due to lack of advertising or marketing of the
    premium range of products. The study was conducted in Delhi region. After the
    survey was done I came to know that the consumers are not using online shopping
    only for the easiest way to get the stuffs but also for cheapest in comparison to the
    retailers . Consumers have very good experience with Flipkart 48% respondents were
    highly satisfied,23% respondents were satisfied which sound very good result. It was
    found apart from the price and quality of the products offered by flipkart is not the
    best online shopping website as it suffers at va rious other points in the survey. Most
    of the respondents have rated it as just above and average. The research a Iways
    reflects the truth. No doubt Flipkart has very good quality product and availability at
    the web portal. Many consumer feels delightful with the Flipkart services and is
    satisfied with Flipkart after sales service.

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