HR Metrics Formulas

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Strategic HR Metrics

Metrics Formulas
Productivity Metrics _______________________________________________

Revenue per FTE

Productivity Metrics
• Revenue per FTE
• Profit per FTE
Profit per FTE
• Human Capital Return on
Investment
• Absenteeism Rate Human Capital ROI

Absenteeism Rate

Source: British Columbia Human Resource Management Association, 2010


Recruitment Metrics _______________________________________________

Vacancy Rate

Recruitment Metrics
• Vacancy Rate 1st year Resignation Rate
• 1st year Resignation Rate
• Time to hire / Time to fill
• Source of hire
• Candidate job satisfaction
rate
Time to fill / hire
• Hiring manager satisfaction
rate

Source of hire

Candidate job satisfaction rate

Hiring manager satisfaction rate

Source: British Columbia Human Resource Management Association, 2010


Compensation Metrics _______________________________________________

Labour cost per FTE

Compensation Metrics
• Labour cost per FTE
• Labour cost per Revenue
Percent
Labour cost per Revenue %
• Labour cost per Expense
Percent

Labour cost per Expense %

Source: British Columbia Human Resource Management Association, 2010


Retention Metrics _______________________________________________

Turnover rate

Voluntary turnover rate

Retention Metrics
• Turnover
• Voluntary Turnover Rate Cost of voluntary turnover
• Cost of Voluntary Turnover
• Involuntary Turnover Rate
• Resignation Rate
• Retirement Rate Involuntary turnover rate
• Average Retirement Age

Resignation rate

Retirement rate

Average retirement age = average retirement age

Source: British Columbia Human Resource Management Association, 2010


HR Efficiency Metrics _______________________________________________

HR FTE Ratio

HR Efficiency Metrics HR Costs per Employee


• HR FTE Ratio
• HR Costs per Employee
• HR Costs per FTE

HR costs per FTE

Source: British Columbia Human Resource Management Association, 2010


Workforce Demographics Metrics _______________________________________________

Promotion Rate

Workforce Demographics Union percentage rate


• Promotion Rate
• Union Percentage
• Average Age
• Average Length of Service
Average age

Average length of service

Source: British Columbia Human Resource Management Association, 2010

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