•Mingalabar

What is FTTH ? What is Supernet?

FTTH means……. Fiber To The Home.

ေစ်းႏႈန္းခ်ိုသာျပီး ျမန္ႏႈန္းျမင့ ္ အိမ္သံ ု း ရံ ု းသံ ု း ဖို င္ဘာ အင္တာနက္ - Supernet Fiber

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Supernet Details and Sample router

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 Supernet ‘Tru‘Vantage စစ္မွန္ေသာအားသာခ်က္မ်ား

Truly Fiber Truly Unlimited Truly Fixed

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 Supernet
Supernet‘Tru‘Vantage
‘Tru‘Vantage စစ္မွန္ေသာအားသာခ်က္မ်ား

Consistent Speed Multiple Devices Savings for all

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Fiber – The best is here for you သင့္အတြက္ အေကာင္းဆံ ု း အင္တာနက္

Heavy usage Dedicated Future Proof

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 Super Deal for you : Add-Ons Benefits
Bandwidth Benefits Mobile benefits

Description
Additional Total 6 months 12 months
Bandwidth No. of On net On net
20% BW BW MRC (MMK) MRC MRC Data
(Mbps) (MMKs) SIMs Voice SMS
(Mbps) (Mbps) (MMKs)

10 - 10 37,000 210,900 399,600 - - - -

25 - 25 40,000 228,000 432,000 1 2 GB 200 mins Unlimited

New
Promotion 40 8 48 50,000 285,000 540,000 1 10 GB 200 mins Unlimited
Plan

50 10 60 75,000 427,500 810,000 1 15 GB 200 mins Unlimited

 

*** Pricing are 100

inclusive 5% commercial
20 Tax. အခွန် ၅%
120 ပါဝင်ပြီး။684,000
120,000 1,296,000 1 15 GB 200 mins Unlimited

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 Why FTTH? ( Supernet ကို ဘာေၾကာင့္ေရႊးခ်ယ္သင့္လဲ ???? )
• Fiber Cable ျဖင့္ ေရာင္းခ်ေပးျခင္း
• လို င္းဆြဲအားတည္ျငိမ္ ျမန္ဆန္ျခင္း
• Unlimited Data / Unlimited User
• အခ်ိန္တိုအတြင္း လို င္းျမွင့္ ေပးႏို င္ျခင္း
• လစဥ္ေၾကးမ်ားကို KBZ/AYA/CB ႏွင့္ ေအာ္ရီဒူ းဆို င္မ်ား မွတစ္ဆင့္ ေပးေခ်နို င္ျခင္း
• Maintentance အခမဲ့ ေဆာင္က္ေပးျခင္း
• မို ု ္ဘိုင္းဖု န္းအသံ ု းျပဳျခင္း ထက္ ေစ်းႏႈန္းသက္သာျခင္း
No. Ooredoo Supernet FTTH Others
1 24/7 Call Center Service ( 09 97 0000 216) NO

2 Reliable Network (ယံ ု ၾကည္စိတ္ခ်ရတဲ့ ဖို င္ဘာကြ န္ယက္ ) NO

3 Ooredoo မွ ကို ယ္တ ုိင္ေရာင္းခ်ျခင္းေၾကာင့္ လို င္းဆြဲအားအလံ ု အေလာ Ooredoo အပါအ၀င္ အျခားေသာ ဆက္ယ္ေရး Operator မ်ားမွ တစ္ဆင့္ျပန္၀ယ္ရျခ
က္ရွိျခင္း င္း

4 No Deposit ( Deposit ေပးရန္မလု ိအပ္ျခင္း) Deposit 40000 က်ပ္ခန္႕ ကု န္က်ျခင္း

5 Installation Charges 0 က်ပ္သာက်သင့္ျခင္း 60000 kyats မွ 100000 က်ပ္ထိ ေပးေဆာင္ရျခင္း

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Key Guidelines
Documentation  :
 
      Documentation is Mandatory as per Telecom law in full Myanmar  irrespective of the service .
 
      The following will need to be filled :
 
FTTH Service Order Form :
ID Proof  -This must be submitted with all forms  .
ID/NRC Copy .
Company Registration / License Copy ( SME / Business Only )
NRC/ License No : 
Copy of the Terms and Conditions to be signed by the Customer ( to be implemented from 10th Sept )
 
Termination Charges :
 
The following is the termination charges for Customers :
 Using Less than  equal to 6 Months : 50000 MMK
 Using more than 6 Months                : No Charges
 
Re location Charges :
 
The following is the re location charges for Customers :
  
In Case the customer wants to relocate and there is no coverage we will treat this as termination charge process to avoid any misuse .
 
Suspension Charges :  
 The following is the suspension charges for Customers :
  50% of  monthly service fee .
This service is only for those customer with min 90 days using service .

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Pricing related FAQ’s

1. How new customer will get SIM?

SIM will be provided during the installation time for new customer.

သုံ းစွဲသူ အသစ်များအတွက်၊ network partner မှ တပ်ဆင်သည့် အချိန်တွင်ဆင်းမ်ကတ်ကို ရရှိနို င်ပါသည်။

 
2. What will the step for the activation and subscription of the SIM?
a. Customer will receive SIM during the installation time.
သုံ းစွဲသူ သည် တပ်ဆင်သည့် အချိန်တွင်ဆင်းမ်ကတ်ကို ရရှိနို င်ပါသည်။
b. Customer need to make the first call.
သုံ းစွဲသူ သည် ပထမဆုံ းဖု န်းခေါ်ရန် လို အပ်ပါ သည်။
c. Once the customer make the first call, add-on benefit will automatically subscribe to that SIM.
သုံ းစွဲသူ သည် ပထမအကြိမ်ဖု န်းခေါ်သည်နှ င့်တပြိုင်နက် ဆင်းကတ် တစ်ခု နှ င့်အတူ မို ဘို င်းဝန်ဆောင်မှုများကို အလို အလျောက်ရယူ မည်ဖြစ်ပါသည်။
 
3. How can existing customer subscribe to new plans?

Call centre by filling FTTH account ID to subscribe new plan.

အစီအစဉ်အသစ်ရယူ ရန် FTTH အကောင့် ID ကို ဖြည့်၍ Call Center ကို ခေါ်ပါ။

4. How long does it take for existing customer to get the add-on benefit?

Three~ Five working days after customer submit the request to call centre (216).

သုံ းစွဲသူ သည် Call centre (216) တွင်တောင်းခံ မှုကို တင်သွင်းပြီးနောက် သုံ းရက်မှ ငါးရက် အတွင်း ရရှိနို င်ပါသည်။

5. What will be the impact on the mobile benefit if the customer do not pay for the FTTH monthly bill?

If the customer is not paying for the monthly FTTH bill, FTTH service will be barred and mobile add-on will also be barred.

အကယ်၍ သုံ းစွဲသူ သည် သည်လစဉ် FTTH ငွေတောင်းခံ မှုကို မပေးဆောင် ပါက FTTH ၀န်ဆောင်မှုကို ပိတ်ပင် ၍ မို ဘို င်းထပ်ဆောင်းကို လည်း ဆက်လက်မရရှိနို င်ပါ။

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6. What will be the price after six months advance payment over?

a. For 25 Mbps plan – Customer need to pay six months advance again. If not, they will be moved to one month plans which is 40,000 MMK @ 25 Mbps.
b. For 40Mbps Plan, Customer need to pay six months advance again. If not, they will be moved to one month plans which is 50,000 MMK @ 40 Mbps.
c. For 50Mbps Plan, Customer need to pay six months advance again. If not, they will be moved to one month plans which is 75,000 MMK @ 50 Mbps.
d. For 100Mbps Plan, Customer need to pay six months advance again. If not, they will be moved to one month plans which is 120,000 MMK @ 100 Mbps.
  
7 .What will be the price after twelve months advance payment over?
e. For 25 Mbps plan – Customer need to pay twelve months advance again. If not, they will be moved to one month plans which is 40,000 MMK @ 25
Mbps.
f. For 40Mbps Plan, Customer need to pay twelve months advance again. If not, they will be moved to one month plans which is 50,000 MMK @ 40 Mbps.
g. For 50 Mbps plan – Customer need to pay twelve months advance again. If not, they will be moved to one month plans which is 75,000 MMK @ 50
Mbps.
h. For 100 Mbps plan – Customer need to pay twelve months advance again. If not, they will be moved to one month plans which is 120,000 MMK @ 100
Mbps.

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ေက်းဇူ းတင္ပါတ
ယ္ ……….