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    Communication For Nurses

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    Kristine Jung
    Nurses must communicate effectively both verbally and in writing. There are several types of patient notes nurses write, including initial notes, interim or progress notes, and discharge notes. The SOAP format is commonly used to organize patient notes, with sections for subjective findings, objective findings, assessment, and plan. Effective nurse communication includes skills like active listening, cultural awareness, educating patients, and inspiring trust. Proper documentation in patient notes ensures all relevant clinical information is recorded.

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    Communication For Nurses

    Uploaded by

    Kristine Jung
    110 views15 pages
    Nurses must communicate effectively both verbally and in writing. There are several types of patient notes nurses write, including initial notes, interim or progress notes, and discharge notes. The SOAP format is commonly used to organize patient notes, with sections for subjective findings, objective findings, assessment, and plan. Effective nurse communication includes skills like active listening, cultural awareness, educating patients, and inspiring trust. Proper documentation in patient notes ensures all relevant clinical information is recorded.

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    Communication for Nurses

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    Nurses must communicate effectively both verbally and in writing. There are several types of patient notes nurses write, including initial notes, interim or progress notes, and discharge notes. The SOAP format is commonly used to organize patient notes, with sections for subjective findings, objective findings, assessment, and plan. Effective nurse communication includes skills like active listening, cultural awareness, educating patients, and inspiring trust. Proper documentation in patient notes ensures all relevant clinical information is recorded.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    110 views15 pages

    Communication For Nurses

    Uploaded by

    Kristine Jung
    Nurses must communicate effectively both verbally and in writing. There are several types of patient notes nurses write, including initial notes, interim or progress notes, and discharge notes. The SOAP format is commonly used to organize patient notes, with sections for subjective findings, objective findings, assessment, and plan. Effective nurse communication includes skills like active listening, cultural awareness, educating patients, and inspiring trust. Proper documentation in patient notes ensures all relevant clinical information is recorded.

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    COMMUNICATION FOR NURSES:

    WRITING BASIC PATIENT NOTES


    PATIENT
    NOTES
    • Initial notes: refer to the first or earliest assessment
    • Interim or progress note: refer to the assessment reports
    done in order to monitor the condition of the patient
    • Discharge notes: are the reports given once medication is
    discontinued or the patient is release from the hospital.
    SOAP formal is one way of organizing patient notes.
    •Subjective (assessment given by the family member or patient
    himself)
    •Objective (assessment seen by you or reflected in laboratory or
    •other medical reports)
    •Assessment (diagnosis)
    •Plan (procedures to be done to address the diagnosis
    HOW NURSES SHOULD COMMUNICATE WITH
    PATIENT?
    For nurses, good communication in healthcare
    means approaching every patient interaction with
    the intention to understand the patient's concerns,
    experiences, and opinions. This includes using
    verbal and nonverbal communication skills,
    along with active listening and patient teach-
    back techniques.
    10 NURSE COMMUNICATION SKILLS FOR
    SUCCESS
    1. Non-Verbal Communication
    You can communicate a powerful message without saying
    a word. Non-verbal nurse communication skills include
    making eye contact and controlling the tone of your voice.
    Appropriate body language, posture, and simply adding a
    smile can go a long way in nurse communication with both
    patients and colleagues.
    2. Active Listening
    Listen to understand; not solely to respond—this is one
    of the best principles for active listening. When speaking
    to a colleague or patient, lean forward and nod your head
    to let them know you are engaged. Maintain eye contact.
    Carry your body in a relaxed posture; do not cross your
    arms
    3. Personal Relationships
    With practice, you can learn to show care, compassion,
    and kindness while obtaining and providing information
    to patients. You must be able to demonstrate a level of
    interest in the collaborative relationship. This will help
    the patient feel accepted and build their trust in you.
    4. Inspire Trust
    Always keep your word. Never make promises
    you may not be able to keep. When you are with a
    patient, be present. Listen to your patients and take
    all their complaints or concerns seriously.
    5. Show Compassion
    Treat patients with respect and dignity. Being in the hospital
    can be scary. Patients may feel depressed, helpless or even
    frightened. Put yourself in the shoes of your patient. Doing so
    will help you convey empathy while using your nurse
    communication skills.
    6. Cultural Awareness
    Every patient is unique. They may come from different
    countries, cultures or religions. Common practices and
    gestures are not accepted by all cultures. Consider your
    actions and strive for cultural awareness every time you
    communicate with a patient.
    7. Educating Patients
    This nurse communication skill is at the heart of
    nursing. You must be able to explain disease
    processes, medications, and self-care techniques to
    patients and their families.
    8. Written Communication
    This is essential for nurse-to-nurse communication.
    Always ensure your written communication is concise
    and easy to understand. Write in complete sentences that
    are grammatically correct. Only use approved
    abbreviations and terminology that is universal.
    9. Presentation Skills
    Nurses in leadership positions are not the only ones who
    need this skill. You may be asked to present to nurses or
    other staff members on a small or large scale. Plan your
    message. Create pleasing visual aids that add value to the
    presentation. Know your audience and understand what
    they want from your presentation.
    10. Verbal Communication
    Verbal nurse communication skills are of the utmost
    importance. Always consider your audience. Speak in
    clear, complete sentences and consider your tone when
    speaking. Nurse communication skills are indispensable
    to your success as a nurse, and with practice, you can
    become a nurse communication expert!
    THE IMPORTANT DETAILS IN WRITING A
    PATIENT NOTES

    1. All relevant clinical findings.


    2. A record of the decisions made and actions agreed as
    well as the identity of who made the decisions and agreed
    the actions.
    3. A record of the information given to patients.
    4. A record of any drugs prescribed or other investigations
    or treatments performed.

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