Seminar 2
Seminar 2
Seminar 2
PLANNING
How To Best Meet Your Mission We must plan for the future, because people who stay in the present will remain in the past.
Abraham Lincoln
is the process used by managers to identify and select goals and courses of action for the organization. The organizational plan that results from the planning process details the goals to be attained. The pattern of decisions managers take to reach these goals is the organizations strategy.
Strategy formulation
(Analyze current situation & develop strategies)
Strategy Implementation
(Allocate resources & responsibilities to achieve strategies)
Organizational mission: defined in the mission statement which is a broad declaration of the overriding purpose.
The
mission statement identifies product, customers and how the firm differs from competitors.
Formulating strategy: managers analyze current situation and develop strategies needed to achieve the mission. Implementing strategy: managers must decide how to allocate resources between groups to ensure the strategy is achieved.
Who Plans?
Levels of Planning
Corporatelevel Plan Goal Setting Strategy Formulation
Corporate mission & goals
Businesslevel Plan
Divisional goals
Corporatelevel strategy
Businesslevel strategy
Functionallevel strategy
Strategy Implementation
Planning Levels
Corporate-level: decisions by top managers. Considers on which businesses or markets to be in. Provides a framework for all other planning. Business-level: details divisional long-term goals and structure. Identifies how this business meets corporate goals. Shows how the business will compete in market. Functional-level: actions taken by managers in departments of manufacturing, marketing, etc. These plans state exactly how business-level strategies are accomplished.
CEO
Corporate Office
GE Aircraft
GE Lighting
GE Motors
GE Plastics
NBC
Manufacturing Marketing
Accounting R&D
Characteristics of Plans
Time horizon: refers to how far in the future the plan applies.
Long-term Intermediate-term Short-term
Types of Plans
Single-use plans: developed for a one-time, non programmed issue. Usually consist of programs and projects.
Scenario Planning
Scenario Planning: generates several forecasts of different future conditions and analyzes how to effectively respond to them.
Planning
seeks to prepare for the future, but the future is unknown. By generating multiple possible futures we can see how our plans might work in each. Scenario planning is a learning tool to improve planning results.
This is the first step of the planning process and is accomplished by: A. Define the business: seeks to identify our customer and the needs we can and should satisfy. B. Establishing major goals: states who will compete in the business.
Strategy Formulation
Managers analyze the current situation to develop strategies achieving the mission. SWOT analysis: a planning to identify:
Organizational
Strengths: manufacturing ability, marketing skills. Weaknesses: high labor turnover, weak financials.
Environmental
Business-level strategy a plan of action to take advantage of opportunities and minimize threats Functional-level strategy a plan of action improving departments ability to create value
International Strategy
Global
strategy: a single, standard product and marketing approach is used in all countries. provides for lower cost. strategy: products and marketing are customized for each country of operation. Customization provides for higher costs.
Multidomestic
Corporate-Level Strategies
Concentrate in single business: McDonalds focuses in the fast food business. Can become very strong, but can be risky. Diversification: Organization moves into new businesses and services. Related diversification: firm diversifies in similar areas to build upon existing divisions. Unrelated diversification: buy business in new areas. Very hard to manage.
Table 7.2
Business-level Strategies
Number of market segments
Many Few
Low-Cost Differentiation
Focused Low-Cost
Focused Differentiated
Strategy
Business Strategies
Low-cost:
Differentiation:
Stuck
Functional-level Strategies
Seeks to have each department add value to a good or service. Marketing, service, production all add value to a good or service.
Value
1. lower the operational costs of providing the value in products. 2. add new value to the product by differentiating.
Attain superior efficiency Attain superior quality Attain superior innovation Attain superior responsiveness to customers