Onboarding HR

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ON BOARDING

By Reddy Teja
"Onboarding" refers to the processes in which new hires are integrated into
the organization. It includes activities that allow new employees to complete
an initial new-hire orientation process, as well as learn about the
organization and its structure, culture, vision, mission and values. For some
organizations, the onboarding process consists of one or two days of
activities; for other organizations, this process may involve a series of
activities spanning one or many months.
Program Components

While there are many ways to design an onboarding program, some


components are integral to the process:
PREBOARDING
ORIENTATION
FOUNDATION BUILDING
MENTORING AND BUDDY SYSTEMS
Roles and Responsibilities

"Onboarding is everyone's responsibility" is an often-used phrase in organizations, but


without actionable items and accountability, onboarding programs will never succeed. While
every organization is unique in how the onboarding responsibilities are shared throughout
the organization, there are some general guidelines for allocating onboarding duties and
accountability:

• HR department. Completing and collecting employee paperwork (e.g., forms,


benefits); reviewing work hours, the history and background of the organization, and the
organizational chart; touring the facility.
• Training department. Delivering the onboarding program elements; guiding lectures and
discussions about organizational culture, goals and objectives; reviewing company videos.
• Supervisor. Discussing duties and responsibilities, work behaviors, and standards and
expectations; introducing team members and other members of the organization; touring
the department; reviewing other roles and relationships within the department.
• Co-workers. Sharing how the group works as a team, how to get things
done, how to find/requisition tools and equipment, and where to turn for
support.
• Executive team. Helping the employee understand the organization's
mission, vision, values, strategic goals and objectives; reviewing roles and
responsibilities at a higher level; describing organizational culture.
• Mentor/buddy. Introducing team members and others within the
organization, reviewing informal rules and policies, answering day-to-day
questions.
Onboarding Delivery Approaches

Various components of an onboarding program can be delivered using different approaches and
methodologies combined to suit the organization and available resources.
Some employers are using innovative practices, such as games, video, and team-building exercises,
to get new hires excited about joining the company. They're also working to make sure people can
hit the ground running with functional workstations and equipment. Some examples of this
include:

• Facebook has its "45-minute rule," which means all new employees can begin to work within 45
minutes of arriving because all of their systems and devices have been set up before they report
for their first day.
• Leaders at Suffolk Construction, a national construction firm based in Boston, invite entry-level
hires to participate in a variety of team-building exercises, including rowing the Charles River.
• New employees at Bedgear, a Farmingdale, N.Y.-based manufacturer of performance bedding,
take a walking tour of downtown Manhattan to visit other retailers that sell customized products,
including Warby Parker and Samsung.

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