w3 Verbal and Non Verbal
w3 Verbal and Non Verbal
w3 Verbal and Non Verbal
in Order to Avoid
Communication
Breakdown
Communication
breakdown is failure in
communication due to
various barriers.
Verbal Communication
is the use of words in
sharing information
with other people -
spoken and written.
Verbal Communication Barriers
1. People
• Poor hearing or eyesight
• Speaking and writing skills
Verbal Communication Barriers
2. Cultural Mores
• values, customs, and behaviors
that are accepted by a
particular group
• gender and sexuality, business
practices, and religious beliefs.
Verbal Communication Barriers
4. Topic
• vagueness, complexity,
emotional pull, or hidden
agenda.
Verbal Communication Barriers
5. Communicative Situation
• There may be “noise” in the
physical setting and in the
participants themselves.
Verbal Communication Barriers
6. Language Choice
• Some words used by the
speaker may mean different
things to others.
Non-Verbal
Communication
Transmitting messages
without using words.
Non-Verbal Communication
Barriers
1. Language of gestures.
The following are other examples
of gesture:
• a. Emblems – clenched fist
upraised
Non-Verbal Communication
Barriers
• b. Emphasizing – “YES” clenched
both fists in front of breast
• c. Illustrating – “this large” (open
hands set apart)
• d. Regulating – “shh” forefinger in
front of lips
N-VC Barriers
2. Facial Expression.
N-VC Barriers
2. Facial Expression.
N-VC Barriers
3. Language of colors
N-VC Barriers
3. Language of colors
N-VC Barriers
4. Language of flowers
N-VC Barriers
4. Language of flowers
N-VC Barriers
4. Language of flowers
N-VC Barriers
4. Language of flowers
N-VC Barriers
5. Language of space (proxemics)
• a form of nonverbal
communication in which messages
are conveyed from one person to
another by the changing space
that separates them during a
conversation
N-VC Barriers
5. Language of space (proxemics)
• Distance can express the
degree of intimacy and
individual acceptance.
N-VC Barriers