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Implementing Data Driven Business Platforms for Automotive

OEM data
 ERP, CRM, DMS Businesss Intelligence Sales
 Warranty data
 Procurement & supply chain data
KPIs and Business Logic  C360
 Customer Behavior Analytics
 Warehouse data  Digital Salesman
 Financial Accounting  Demand Driven Pricing
 Vehicle data  Personalized Quotations
Sales Performance Workshop Performance
 Right Inventory at Right Place
Dealership/Service/Garage
 ERP, CRM, DMS
Sales Productivity Workshop Productivity Service
 Warranty data
 Financial accounting  Smart Online Planner
 Materials/parts data  Workshop Productivity Applications
Dynamic Pricing Parts Identification  Dynamic Service Scheduler
 Workflow data
 Service Contract (leasing/rental)  Service Intelligence Dashboard
 Sales & marketing data  Cross Sell/Up Sell Applications
Demand Supply Matching
 Vehicle maintenance data Spend Analytics  Customer Analytics

Aftermarket Fleet Monitoring Parts


 Delivery data Parts Cataloguing  Smart Cataloguing and Parts
 Price/inventory data Information Management (PIM)
 Quality data Fleet Utilization  Part Recommendation
 Stakeholders data  Market Dynamics Driven Forecasting
 Warranty data more Business Logics……  Consumption Driven Supply
 Product data  Dynamic Pricing

Robust analytic environment Fleet


External Sources Descriptive analytics – Insight into the past
 Connected Cars Predictive analytics – Understanding the future  Fleet Utilization
 Car Parts Data Prescriptive analytics – Advise on possible outcomes  Fleet Availability
 Fleet Customer Intelligence
 Pricing Models

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