Book SLides - Chapter 13 - Power Politics

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Power & Politics

Chapter 13
Points to ponder
• What is Power?
• How does one get it?
• What does it mean to empower employees?
• Power
– A capacity that A has to influence the behaviour of B so that B acts in
accordance with A’s wishes.
• Dependency: B’s relationship to A, when A possesses something that B requires

• Politics
– Behaviour to influence or attempt to influence the distribution of
advantages and disadvantages within the organization.
Dependency: Key to Power
• Importance
– The things you control must be important
• Scarcity
– A resource must be perceived as scarce
• Non-substitutability
– The resource cannot be substituted with something else
The concept of power
• Power
• Influence
• Authority
• Zone of Indifference
Forms / sources / Bases of power
• Legitimate Power
• Reward Power
• Coercive Power

• Expert Power
• Referent Power
Forms / sources / Bases of power
• Legitimate Power
• The person has the right, considering his or her position and your job responsibilities, to expect
you to comply with legitimate requests.

• Reward Power
• The person is able to give special benefits or rewards to people, and you find it advantageous
to trade favors with him or her.

• Coercive Power
– The person can make things difficult for people, and you want to avoid
getting him or her angry.
• Power that is based on fear.
• Expert Power
• The person has the experience and knowledge to earn your respect, and you defer to his or
her judgment in some matters.

• Referent Power
• You like the person and enjoy doing things for him/her OR you like doing things like him/her.
Positive or Negative
• Personal Power (Mach)
• Social Power
Influence/power tactics
• Rational persuasion
• Exchange
• Consultation
• Inspirational appeals
• Personal appeals
• Coalitions
• Pressurize
Popularity of Power Tactics: From Most to Least Popular

When Managers When Managers


Influenced Influenced
Superiors* Subordinates

Most Popular Reason Reason


Coalition Assertiveness
Friendliness Friendliness
Bargaining Coalition
Assertiveness Bargaining
Higher authority Higher authority
Least Popular Sanctions

*The dimension of sanctions is omitted in the scale that measures upward influence.
Empowerment: Giving Power to Employees
• The freedom and the ability of employees to make decisions and
commitments
• Managers disagree over definition of empowerment

– Empowerment as delegating decision making within a set of clear boundaries


v/s
– Empowerment as “a process of risk taking and personal growth”
Politics – Points to ponder
• Why do we get into politics?
 Organizations are made up of groups and individuals who
have differing values, goals and interests
 Resources in organizations are limited
 Performance outcomes are not completely clear and
objective
Political behavior
• Those activities that influence, or attempt to influence, the
distribution of advantages and disadvantages within the
organization.

– Legitimate: normal everyday behaviour (also knowns as


organizational politics)
– Illegitimate: extreme political behaviours that violate the implied
rules of the game
Factors Influencing Political Behaviour

Individual factors

High self-monitors
Internal locus of control
High Mach
Organizational investment
Perceived job alternatives
Expectations of success
Favourable outcomes
Political behaviour

Low High Rewards


Organizational factors
Averted punishments

Reallocation of resources
Promotion opportunities
Low trust
Role ambiguity
Unclear performance
evaluation system
Zero-sum reward practices
Democratic decision making
High performance pressures
Self-serving senior managers
Individual factors contributing to politics
• High self-monitors
• Internal locus of control
• High mach
• Organizational investment
• Perceived job alternatives
• Expectations of success
Organizational factors contributing to politics
• Reallocation of rewards
• Promotion opportunities
• Low trust
• Role ambiguity
• Unclear performance evaluation system
• Democratic decision-making
• High performance pressure
• Self-serving senior managers
Types of political activity
• Attacking or blaming others
• Controlling information
• Forming coalitions
• Networking
• Creating obligations
• Managing impressions
Impression management techniques
• The process by which individuals attempt to control the impression
others form of them. More likely to be used by high self monitors.

• Conformity
• Excuses
• Apologies
• Self promotion
• Flattering
• Associations
• Favors

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