Managing Performance and Role of Leader in Managing Performance
Managing Performance and Role of Leader in Managing Performance
Managing Performance and Role of Leader in Managing Performance
MANAGING PERFORMANCE
TOPICS
Definition Characteristics Objectives Importance Process
A process of working towards the performance expectations established in the performance planning stage, analysing progress achieved on continual basis, and counselling for improving results Managing performance pertains to
Analysing on going performance of employees Reinforcing good efforts Help remove deficiencies in performance Further improve employee performance
CHARACTERISTICS
Seeks to realize performance planning within the framework of business plans of the organization Helps keep a check on employees performance so as to keep them aligned to objectives and strategy of the organization Facilitates employees to improve their performance on a continuous basis Develops analytical insight among employees to look at their efforts and results in a more critical manner Prevents misalignment of employee efforts with respect to organizational objectives and strategy
OBJECTIVES
Define mutual expectations of managers/ organization and employees Actualizing performance plans by improving employee performance on a continuous basis Analyzing the ongoing efforts of the employees in order to remove performance deficiencies Managing performance as a relationship
IMPORTANCE
Helps develop skills and competencies of employees on periodic basis Motivates employees to evaluate their performance vis-vis their performance plan in a logical rationale manner Corrects performance deficiencies before they become performance disablement Paves way for optimal utilization of organizational resources including men, material, money Provides opportunity to employees to enhance their contribution
ANALYZING PERFORMANCE
Understanding various factors contributing to performance, managing them to enhance performance Involves
Keep manager informed about progress achieved in meeting performance criteria Making note of various facilitating and inhibiting factors affecting the working towards performance criteria Obtaining periodic comments and suggestions for improvement from the manager
Pertains to encouragement, support, visibility which managers provide employees for making the correct progress in work as per performance plan Helps in bringing more commitment and developing ownership among the employees
Managers must provide vision, help and resources too employees who are not able to meet performance goals/ objectives
Organizational causes
Failure to communicate expectations Unrealistic expectations Lack of performance feedback
Employee problems
Lack of resources
Failure to train or instruct Failure to accommodate Hostile environment Harassment
Personal issues
IMPROVEMENT PLANS
Involves
Which can be attributed to Personal or individual Reporting officer Organization and its systems Subordinates External environment
Set expectations
Communicate
Dont fall into the trap of assuming that people know what to do.
Tie
Help the employee make a personal connection to what he/she does and the big picture
Be clear about the consequences Tie it to quarterly and yearly performance evaluation systems
Regular feedback
Quarterly reviews
Annual review
REFERENCES
Performance Management, Kohli, A.S., Deb, T. Shrm.org
THANK YOU