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PERSONNEL
MANAGEMENT PERSONNEL MANAGEMENT - It is defined as obtaining, using and maintaining a satisfied workforce. - It is the planning, organizing, compensation, integration and maintenance of people for the purpose of contributing to organizational, individual and societal goals. - It is that part which is primarily concerned with human resource of organization. IMPORTANCE OF PERSONNEL MANAGEMENT -The role of the personnel department deals with procuring, hiring, training, placing, utilizing and maintaining an effective workforce that will aid in the accomplishment of school objectives. The responsibility for good personnel administration rests on every supervisor and manager in the organization. ELEMENTS OF PERSONNEL MANAGEMENT • ORGANIZATION- is said to be the framework of many activities taking place in view of goals available in a concern. An organization can be called as a physical framework of various interrelated activities.
• JOB – the second element, i. e., jobs tell us the activities to be
performed in the organization. It is said that the goals of an enterprise can be achieved only through the functional department in it.
• PEOPLE- the last and foremost element in personnel
management is people. In a organizational structure, where the main aim is to achieve the goals, the presence of manpower become vital. PERSONNEL MANAGER • Personnel manager is the head of personnel department. • He performs both managerial and operative functions of management.
ROLES OF PERSONNEL MANAGER
• Personnel manager provides assistance to top management. • He advices the line manager as a staff specialist. • As a counselor • As a mediator • As a spokesman
PERSONNEL MANAGEMENT FUNCTIONS
1. Manpower Planning- Human Resource Planning 2. Recruitment 2 Types of Recruitment > Internal Recruitment – is a recruitment which takes place within the concern or organization > External Recruitment – external recruitment have to be solicited from outside the organization. EMPLOYEE SELECTION It is the process of putting right men on the right job. Effective selection can be done only when there is effective matching.
EMPLOYEE SELECTION PROCESS
• PRELIMINARY INTERVIEW • WRITTEN TESTS • EMPLOYMENT INTERVIEWS • MEDICAL EXAMINATION • APPOINTMENT
TRAINING - Training is the process of enhancing the skills, capabilities and knowledge of employees for doing a particular job. - Training process molds the thinking of employees and leads to quality performance of employees. It is continuous and never ending in nature. BENEFITS OF TRAINING • Improves morale of employees • Less Supervision • Fewer Accidents • Chances of Promotion • Increased Productivity METHODS OF TRAINING • On The Job Training- on the job training methods are those which are given to the employees within the everyday working of a concern. • Off The Job Training- off the job training methods are those in which training is provided away from the actual working condition. EMPLOYEE RELATIONS • Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work scenario. • Healthy employee relations lead to more efficient, motivated and productive employees which further lead to increase in sales level. EMPLOYEE RELATIONS • EMPLOYEE INDISCIPLINE • EMPLOYEE GRIEVANCE • EMPLOYEE STRESS
IMPROVING EMPLOYEE RELATIONS
• Employee has expectation of fair and just treatment by the management. • Do not make the employees’ job monotonous • Maintain a continuous interaction with the employees. • Employees must be rewarded and appreciated for a well-done job or for achieving/over-meeting their targets. • Encourage employee feedback. • Give the employees competitive salary. • Be friendly but not over-friendly with the employees. SUPERVISING WORKING CONDITIONS TO MAINTAIN AND EFFECTIVELY UTILIZE PERSONNEL • Working conditions refers to the working environment and to the non-pay aspects of an employee’s terms and conditions of employment. • It covers such matters as the organization of work and work activities; training, skills and employability, health, safety and well-being.
VARIOUS SERVICES AND BENEFITS TO WORKERS
• Health Services or Programs • Physical Examination • Employee Services MAINTAINING PERSONNEL RECORDS & PERSONNEL RESEARCH - Personnel Records are records pertaining to employees of an organization. These records are accumulated, factual and comprehensive information related to concern records and detained. - Such records are helpful to a manager in various decision making areas. TYPES OF PERSONNEL RECORD 1.Records of employment contain applicants past records, list sources, employees progress, medical reports, etc. 2.Wages and salaries records contains pay roll records, methods of wages and salaries, leave records, turnover records and other benefit records. 3.Training and development contains appraisal records, transfer cases, training schedule, training methods. 4.Health and safety records include sickness reports, safety provisions, medical history, insurance reports, etc. 5.Service records are the essential records containing bio-data, residential and family information, academic qualifications, marital status, past address and employment records. PURPOSES OF PERSONNEL RECORDS • It helps to supply crucial in formation to manage regarding the employees. • To keep an update record of leaves, lockouts, transfers, turnover, etc. of the employees. • It helps the manager in framing various training and development programs on the basis of present scenario. • Its helps the government organizations to gather data in respect to rate of turnover, rate of absenteeism and other personnel matters. • It helps the managers to make salary revisions, allowances and other benefits related to salaries. • It also helps the researchers to carry in-depth study with respect to industrial relations and goodwill of the firm in the market. PREPARED BY: GROUP 9 1. NURHAMIN S. ABOL 2. NERMINA B. JAMA 3. SHERMA B. ADJI 4. SAIDA K. DANSALAN 5. BIVINA L. UDDIN
