A SYNOPHSIS ON

TOURISM MANAGEMENT SYSTEM

A PROJECT SUBMITTED
IN PARTIAL FULFILLMENT OF THE REQUIREMENT
FOR THE AWARD OF DEGREE
OF
BACHELOR OF SCIENCE
(INFORMATION TECHNOLOGY)

SUBMITTED BY :-
FAIZ HAQUE (21B520906)

UNDER THE GUIDANCE OF :-

DR. RAHUL DEO SAH

DR. SHYAMA PRASAD MUKHERJEE

UNIVERSITY, RANCHI – 834008
DEPARTMENT OF INFORMATION
TECHNOLOGY
(2021-2024)
 CONTENT

INTRODUCTION……………………………………….3
OBJECTIVE……………………………………………..4
FEATURES………………………………………………5
PLATFORM USED……………………………………...6-8
MODULE OF THE PROJECT…………………………9
PROJECT TYPE…………………………………………9
SYSTEM DESIGN………………………………………..10-12
CONCLUSION…………………………………………....13
LIMITATION OF THE PROJECT……………………..14-16 FUTURE
SCOPE OF THE PROJECT………………….17-19
REFERENCES…………………………………………....20

DR. RAHUL DEO SAH

(INTERNAL PROJECT GUIDE)
ASSISTANT PROFESSOR
DSPMU RANCHI, 834008

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 INTRODUCTION

Tourism is a vital sector that significantly contributes to the

economic growth of many countries worldwide. The advent of
technology has revolutionized the tourism industry, making it
more efficient, accessible, and customer-centric. This project
aims to develop a comprehensive Tourism Management
System (TMS) that streamlines various aspects of tourism
management, including bookings, customer service, tour
planning, and resource allocation.

The Tourism Management System is designed to be an

integrated platform that caters to the needs of tourists, tour
operators, and travel agencies. The primary goal of this system
is to enhance the overall travel experience by providing
seamless services and robust management tools

Objectives:-

1. Streamline Booking Processes

2. Enhance Customer Experience

3. Efficient Resource Management

4. Data-Driven Insights

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 OBJECTIVE

The primary objective of the Tourism Management System

(TMS) is to revolutionize the tourism industry by creating
an efficient, user-friendly platform that caters to the needs
of tourists, tour operators, and travel agencies. This system
aims to streamline various aspects of tourism management,
ensuring a seamless experience for all stakeholders
involved.

One of the key goals is to simplify the booking process. The

TMS will feature an intuitive interface that allows users to
browse, select, and book tours, accommodations, and
related services effortlessly. This system will integrate real-
time availability checks to provide up-to-date information
on bookings, ensuring instant confirmation and reducing the
risk of overbooking or errors. By making the reservation
process straightforward and reliable, the TMS aims to
enhance user satisfaction and trust.

The TMS will facilitate comprehensive itinerary planning,

enabling users to create, customize, and manage detailed
travel itineraries. This feature will allow for the inclusion of
activities, transportation, and accommodations, providing
users with a comprehensive tool for planning their trips..

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 FEATURES

 User Management

 Booking Management

 Itinerary Planning

 Payment Processing

 Customer Support

 Resource Management

 Data Analytics and Reporting

 Marketing and Promotion

 Collaboration and
Communication

 Compliance and Security

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 PLATFORM USED
➢ NODE.JS

Node.js is an open-source, cross-platform, back-end

JavaScript runtime-environment that runs on
JavaScript Engine i.e. V8 engine and executes
JavaScript code outside a web browser, which was
designed to build scalable network applications.
Node.js lets developers use JavaScript to write
command line tools and for server-side scripting -
running scripts server- side to produce dynamic web
page content before the page is sent to the user's web
browser.

➢ HTML 5

HTML stands for HyperText Markup Language. It is

used to design web pages using a markup language.
HTML is the combination of Hypertext and Markup
language. Hypertext defines the link between web
pages. A markup language is used to define the text
document within the tag which defines the structure
of web pages. This language is used to annotate text
so that a machine can understand it and manipulate
text . 6
➢ CSS

Cascading Style Sheets, fondly referred to as CSS, is a

simply designed language intended to simplify the
process of making web pages presentable. CSS allows
you to apply styles to web pages. More importantly,
CSS enables you to do this independent of the HTML
that makes up each web page.

➢ JAVASCRIPT
JavaScript is a lightweight, cross-platform, and
interpreted compiled programming language which is
also known as the scripting language for webpages. It
is well-known for the development of web pages,
many non-browser environments also use it

➢ REACT JS
ReactJS is an open-source, component-based front end
library responsible only for the view layer of the application.
It is maintained by Facebook. It uses a declarative paradigm
that makes it easier to reason about your application and
aims to be both efficient and flexible. It designs simple views
for each state in your application, and React will efficiently
update and render just the right component when your data
changes.
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➢ NEXT JS
Next.js is a powerful and popular framework for building web
applications using React, developed by Vercel. It offers
features like server-side rendering (SSR) and static site
generation (SSG), which are designed to optimize
performance, enhance SEO, and improve the overall user
experience. This framework aims to provide a seamless and
efficient development process for creating robust and scalable
web applications.

 MONGODB
MongoDB is a popular NoSQL database that is widely used in
modern web development for its flexibility, scalability, and
ease of use. It differs from traditional relational databases in
its schema-less design, which allows for greater flexibility in
handling unstructured or semi-structured data. Here's a deeper
look into MongoDB for your project work
MongoDB offers a flexible, scalable, and high-performance
solution for storing and managing data in modern web
applications.

 MySQL
MySQL is one of the most widely used relational database
management systems (RDBMS) in the world. It is known for
its reliability, performance, and ease of use. MySQL follows a
traditional relational database model, where data is stored in
tables with predefined schemas. Here's an overview of
MySQL for your project work
MySQL is a robust and reliable relational database
management system that is well-suited for a wide range of
applications.
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 MODULES OF THE PROJECT

➢ Login/Registration
➢ Home Page
➢ User Profile Management
➢ Search and Filter
➢ Tour Packages
➢ Accommodation Booking
➢ Transportation Booking
➢ Activities and Attractions
➢ Payment Gateway Integration
➢ Customer Support
➢ Social Sharing
➢ Notifications and Alerts

PROJECT TYPE

Tourism is an innovative platform designed to simplify

and enhance the management of tourism activities for
both tourists and service providers. The system will
offer a unified solution for planning, booking, and
managing trips, with features catering to individual
travelers, travel agencies, and tourism service
providers.

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 SYSTEM DESIGN
Data Flow Diagram (DFD):
 A DFD represents the flow of data within a system. It
shows how data moves from one process to another,
interacting with external entities and data stores.
 In the context of a Tourism Management system:
o External entities: Service Providers,
Administrators
o Processes: User Registration, Search and
Filter, Booking Management.
o Data stores: User profiles, Movie catalog,
Watch history

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Entity-Relationship Diagram (ERD):
 An ERD models the relationships between entities
(tables) in a database.
 Entities in a Tourism Management system:
o User

o Tour

o Accommodation

o Booking

o Payments

Relationships:
o User book Accommodation
o User makes payment for Booking
o User writes the Reviews
o User Receives the notifications

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Class Diagram:
 A class diagram depicts classes, their attributes, methods, and
associations.
 Classes in a Tourism Management System:
o User
o Movie
o Genre
o Watchlist
o Rating

 Associations: User watches Movie, Movie belongs to Genre, etc

Gantt Chart and PERT Chart:

o These charts help manage project schedules and
dependencies.
o Gantt Chart: Visualizes tasks, durations, and
dependencies.
o PERT Chart: Represents task sequences and critical
paths.
Activity Diagram:
o An activity diagram shows the flow of activities or
processes.
o Example: User registration, booking
system flow, payment etc.

Collaboration Diagram:
o Also known as a communication diagram, it
illustrates interactions between objects.
o Example: User interactions with different
tourist places around the region.

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 CONCLUSION

As we have seen in this chapter, tourism is a complex system

that is built up of industry sectors including accommodation,
recreation and entertainment, food and beverage services,
transportation, and travel services. It encompasses domestic,
inbound, and outbound travel for business, leisure, or other
purposes. And because of this large scope, tourism
development requires participation from all walks of
life, including private business, governmental
agencies, educational institutions, communities, and citizens.

Recognizing the diverse nature of the industry and the

significant contributions tourism makes toward economic and
social value for British Columbians is important. There
remains a great deal of work to better educate members of
the tourism industry, other sectors, and the public about the
ways tourism contributes to our province.

• Economic Impacts
• Social Impacts
• Environmental Impacts

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 LIMITATION OF THE PROJECT
I am sad to say that there are many disadvantages of
tourism. Tourism has the power to do so much good,
but equally it also has the power to do so much bad.
The key is careful and sufficient Tourism and
management.

Here are some limitations of Tourism Management

System:-
• Environmental Disadvantages of Tourism
• Natural Habitat Disruption
• Resource Depletion
• Pollution
• Erosion
• Climate Change
• Wildlife Disturbance
• Coral Reefs Damage

• Economic Disadvantages of Tourism

• Seasonal Nature of Tourism
• Inflation
• Economic Dependence
• Revenue Leakage
• Unequal Distribution of Income
• Opportunity Cost
• Over-reliance on a Single Industry
• Environmental Costs
• Cost of Living
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• Social Disadvantages of Tourism
• Cultural Displacement
• Commodification of Culture
• Overcrowding
• Increased Crime
• Social Inequality
• Change in Local Lifestyles
• Loss of Local Employment
• Inflation in Property Prices

As one delves into the captivating world of

globetrotting, it is easy to become enamored with
the captivating allure of exploration, adventure,
and cross-cultural interactions that define the
tourist experience. Tourism, undoubtedly,
contributes significantly to the economic
prosperity of nations, providing employment,
generating foreign exchange, and fostering cross-
cultural understanding. Yet, there exists a darker
side to this glittering façade, one that, more often
than not, escapes the radar of mainstream
discourse.

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This post will highlight the less celebrated aspects
of tourism, focusing on its potential downsides that
are, somewhat ironically, entwined with its many
benefits. Despite the ubiquity of tourism and its
significance in today’s globalised world, it is crucial
to address its potential for harm in the name of
balance and long-term sustainability.

The downsides of tourism are numerous,

encompassing aspects such as the environment,
culture, economy, and social fabric of tourist
destinations. Through this article we will delve into
these impacts, seeking to not merely criticise, but
also to inspire a rethinking of our attitudes and
practices around tourism. By doing so, we endavour
to shed light on how we might navigate these
complex issues and foster a more responsible
and sustainable approach to tourism.

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FUTURE SCOPE OF TOURISM
MANAGEMENT SYSTEM
The future scope of a Tourism Management System
(TMS) is vast and multifaceted, driven by
technological advancements, changing consumer
preferences, and evolving industry dynamics. Here
are several key areas where a TMS can expand and
innovate:

1. Augmented Reality (AR) and Virtual Reality (VR):

1. Virtual Tours: Providing immersive virtual tours of
destinations and accommodations to help customers
make informed decisions.
2. Enhanced On-Site Experience: AR can enhance
the on-site experience by providing real-time
information about historical sites, museums, and
other attractions.
2. Blockchain Technology:
1. Secure Transactions: Ensuring secure and
transparent transactions, reducing fraud in bookings
and payments.
2. Loyalty Programs: Creating decentralized and
easily redeemable loyalty points systems.
3. Internet of Things (IoT):
1. Smart Hotels and Airports: Implementing IoT for
automated check-ins, smart room controls, and
personalized services.
2. Real-Time Tracking: Providing real-time updates
on flight status, luggage tracking, and
transportation.
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4 Sustainability and Eco-Friendly Tourism:
1. Green Practices: Implementing systems to promote
eco-friendly accommodations, sustainable travel
options, and carbon offset programs.
2. Tracking Impact: Allowing travelers to track and
minimize their environmental impact.
5. Mobile and Wearable Technology:
3. Mobile Apps: Developing comprehensive mobile
apps that offer booking, itinerary management, local
guides, and emergency assistance.
4. Wearables: Using wearable devices to provide
seamless access to travel information, alerts, and
health monitoring.
6.Enhanced Data Security and Privacy:
5. Robust Security Measures: Implementing
advanced cybersecurity measures to protect
customer data.
6. Compliance with Regulations: Ensuring
compliance with global data protection regulations
like GDPR.
7. Multilingual and Multicultural Support:
7. Language Translation: Offering real-time
translation services for better communication with
global customers.
8. Cultural Customization: Adapting services to meet
the cultural preferences and expectations of diverse
traveler demographics.
8. Enhanced Marketing Strategies:
9. Targeted Marketing: Utilizing data analytics and
AI for more precise targeting and personalized
marketing campaigns.
10.Social Media Integration: Leveraging social media
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platforms for promotions, customer engagement,
and feedback collection.
9. Seamless Multichannel Experience:
1. Omnichannel Presence: Ensuring a seamless
experience across various channels such as
websites, mobile apps, social media, and physical
touchpoints.
2. Unified Customer Profiles: Creating unified
customer profiles to provide consistent service and
personalized experiences across all channels.
10. Collaboration with Smart Cities:
3. Smart Infrastructure: Integrating with smart city
infrastructure for better transportation,
connectivity, and tourist information systems.
4. Community Engagement: Engaging local
communities and businesses to offer authentic and
enriched travel experiences.

By focusing on these areas, a Tourism

Management System can significantly enhance
the travel experience, improve operational
efficiency, and adapt to the evolving needs of
the tourism industry.

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 REFERENCES

https://www.geeksforgeeks.org

https://www.youtube.com/ https://

www.udemy.com/ https://

www.coursera.org/

https://www.javapoint.com/

https://www.stackoverflow.com/

https://www,pwskills.com/

https://www/w3schools.com/

https://github.com/faizhaq1234

linkedin.com/in/faiz-haque-26a926286

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