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Objectives
• Identify what is of value to the customer;
• Identify the customer to sell to or provide service • Explain what makes a product unique and competitive; • Apply creative and innovative techniques to develop marketable service or product; and • Employ a Unique Selling Proposition (USP) to the product/service. The process of product development follows the following steps:
Identify Customer Needs
By using survey forms, interviews, researches, focus group discussions and observations, an entrepreneur can easily identify customers’ needs and wants.
Specifications (performance, taste, size, color, shape, life span of
the product, etc.).
This stage is very important because this would determine the
product to be produced or provided. Establish Target Specifications.
• Based on customers’ needs and reviews of competitive
products, you may now establish target specifications of the prospective new product and/or services.
• Target specifications are essentially a must-list.
Analyze Competitive Products.
• It is imperative to analyze existing competitive products to
provide important information in establishing product/services specifications.
• Other products may exhibit successful design attributes
that could be emulated or improved in the new product/service. Generate Product Concepts.
After having one through with the previous
processes, you may now develop a number of product concepts to illustrate what types of product/service are both technically feasible and best meet the requirements of the target specifications. Select a Product Concept
Through the process of evaluation among attributes, a
final concept is selected.
After the final selection, additional market research
can be applied to obtain feedback from certain key customers. Refine Product Specifications.
In this stage, product/service specifications are refined
on the basis of input from the foregoing activities.
Final specifications are the results of extensive study,
expected service life, projected selling price are being considered in this stage. Perform Economic Analysis.
Throughout the process of product development, it is
very important to always review the economic implications regarding development expenses, manufacturing costs, and selling price of the product/ services to be offered/provided. Plan the Remaining Development Project.
In this final stage of concept development, you
prepare a detailed development plan which includes a list of activities, the necessary resources and expenses, and a development schedule for tracking progress. Finding Value
People buy for a reason and there should be something in
your product/ services that would give consumers a good reason to go back and buy for more.
. Value proposition is “a believable collection of the most
persuasive reasons people should notice and take the action you’re asking for. Innovation
Innovation is the introduction of something new in your
product/services.
This may be a new idea, a new method or a new device.
If you want to increase your sales and profit you must innovate.
Some of the possible innovations in your products are change of
consideration presented by a seller as the reason that one product or service is different from and better than that of the competition. Use empathy: Put yourself in the shoes of your customers
Always focus on the needs of the target customers.
Always remember, you are making this product or providing
for the target customers to eventually increase sales and earn profit. Identify what motivates your customers.
• It is very important for find out what motivates your
customers to buy your product/service.
• Find out, analyze and utilize the information what motivates
the customers to purchase the product/ services. Discover the actual and genuine reasons why customers buy your product instead from a competitor’s.
• Information is very important in decision making.
• A competitive entrepreneur always improve his
products/services to provide satisfaction and of course retention of customers. Branding