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    Minor Project Presentation 4

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    sandeepnamsani2

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    Minor Project Presentation 4

    Uploaded by

    sandeepnamsani2
    11 views12 pages

    Copyright

    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    11 views12 pages

    Minor Project Presentation 4

    Uploaded by

    sandeepnamsani2

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 12

    EXPLORING CUSTOMER

    SENTIMENT IN AMAZON
    PRODUCT REVIEWS
    System Analysis
    Stakeholders: Identifying stakeholders is crucial in understanding who will
    be impacted by the system and who has input into its design:
    Project Managers: Oversee project timelines and deliverables.
    Data Analysts: Interpret the sentiment analysis and generate insights.
    Developers: Build and maintain the software application.
    End-Users: Business analysts, marketing teams, or product managers who will
    utilize the insights derived from the analysis.
    Existing System Analysis

    Research existing sentiment analysis solutions to identify:


    • Current tools and technologies used for similar purposes.
    • Limitations of these tools and potential areas for improvement.
    • Best practices in sentiment analysis and data handling in eCommerce settings.
    USE CASE
    • Develop use cases to illustrate how users will interact with the system:
    • Use Case 1: Data Collection
    • Process: The system scrapes reviews from Amazon or retrieves them via an API.
    • Outcome: A database of structured reviews ready for analysis.
    • Use Case 2: Sentiment Analysis
    • Process: Sentiment analysis algorithms process the collected reviews.
    • Outcome: Reviews are classified and stored with sentiment scores.
    • Use Case 3: Reporting and Visualization
    • Process: Users generate reports and view sentiment trends through a
    dashboard.
    • Outcome: Accessible visual representations of sentiment data.
    Requirements Gathering
    • Functional Requirements: Specify what the system should do:
    1.Data Extraction:
     The system must extract product reviews from Amazon using web scraping or API
    integration.
     It should support multiple product categories and enable filtering by date or rating.
    2.Sentiment Analysis:
     Implement NLP and machine learning techniques to classify reviews as positive,
    negative, or neutral.
     Explore sentiment scoring (e.g., on a scale from -1 to 1).
    3. Data Storage:
     The system must store the collected reviews, sentiment scores, and
    metadata (like product ID, user date) in a database for further analysis.
    4.Reporting and Visualization:
     Provide a reporting feature that enables users to generate insights on
    demand.
     Design a user-friendly dashboard to visualize sentiment trends over time
    and by product categories.
    Non-Functional Requirements: Outline system attributes that affect performance
    and usability
    1.Performance:
     The system should be able to analyze sentiment for thousands of reviews in a
    reasonable timeframe (e.g., under 5 seconds per batch of reviews).
    2.Scalability:
     The architecture should support scaling to accommodate a growing volume of
    product reviews without significant performance degradation.
    3. Security:
     Ensure the system meets legal compliance regarding data collection (e.g., GDPR
    or CCPA).
     Implement role-based access control for different user types.
    4.Usability:
     The user interface should be intuitive and cater to users with varying levels of
    technical expertise, enabling them to navigate easily and extract insights.
    Technical Requirements
    Data Sources
    • Identify APIs from Amazon or tools for web scraping (like Scrapy).
    • Consider libraries for text processing (like NLTK, SpaCy) and sentiment analysis
    (like TextBlob).
    Technologies
    • Programming Languages: Python for back-end processing and data analysis.
    • Database: Choose an appropriate database system (e.g., MySQL, PostgreSQL,
    MongoDB) for storing data.
    • Frameworks: Consider using web frameworks (like Flask or Django) for
    developing the application interface.
    • Visualization Libraries: Utilize libraries such as Matplotlib, Seaborn, or
    Plotly for presenting data.
    Thank You
    PRESENTATION BY:
    M.CHANAKYA VARMA
    VU22CSCI0200029

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