Erp in Ngo
Erp in Ngo
Erp in Ngo
Group No 2 Priyanka Bajaj (07) Pruthviraj Bogi (08) Madhurima Chakravarty (09) Pooja Dadlani (10) Uttam Das (11) Shatabdi Das (12)
ERP MODULES
Purchase Material Management Manufacturing Quality Control Sales Finance
SOFTWARE FUNCTIONALITY
Standard ERP Document Management Account Management General Ledger, Accounts Receivables, Accounts Payable Purchase Orders Human Resource Management Customer Relationship Management CRM General Requirement Flexible reporting Ease of data migration Inter-departmental communication and visibility Business Workflow Management
Functional Requirement Fundraising Account and Finance Management Mail Centre Gift Processing Purchasing
Other Key Factors Ease of ERP Implementation Vendor Support ROI IT and End-User Training
NPO BUDGETING
Accounts to keep up-to-date Donations recorded in database Building reports Operating profit most important Proposed approved funds and plans for fiscal year
11
12
EXAMPLEHELPAGEINDIA
HelpAge India, a secular, not-for-profit organisation that protects the rights of India's elderly India's first NGO to successfully complete the implementation of Oracle CRM On Demand and Oracle EBusiness Suite R12 HelpAge is at the forefront of technology adoption that has enabled it to serve the needs of India's 90 million elders through its various services
Solution
Why Oracle CRMOD How HelpAge uses CRMOD
Design
Process Major Outcomes Achieved
CHALLENGES FACED
Geographically disperse locations No centralized database Tracking Potential Supporters Web/Walk-in/Projects/Telephone Lack of analysis Missing 360 Degree View of Donors Servicing donors
SOLUTION
WHY ORACLE
DESIGN
PROCESS
DONOR PORTAL