Pb10mat+Imc Meet 9 (1)

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Measuring the

Effectiveness
of the Promotional
Program
IMC MEET 9
INTRODUCTION
Measuring the eff ectiveness of promotional program
is a critical element in IMC process. It allows
manager to evaluate the performance of specific
program elements.
Why should we Measure
Effectiveness?
AVOIDING EVALUAT ING
C O S T LY A LT E R N A T I V E
MISTAKES ST RAT EGIES

DETERMINING IF INCREASING
OBJECTIVES ARE EFFICIENCY OF
ACHIEVED ADVERTISING IN
GENERAL
Conducting Research to
Measure Advertising
Effectiveness
01 What to Test

02 When to Test

03 How to Test
What to Test
SOURCE MESSAGE
FACTORS VARIABLES

BUDGETIN MEDIA
G STRATEGIES
DECISION
When To Test
• Test before running the ads
PRETEST • Understand what is lacking

• Determine if campaign’s objective is


accomplished
POSTTEST • Serve as input into the next period’s situation
analysis
Where to Test

L A BO RAT O RY

FIELD TESTS
How to Test
Position Advertising Copy Testing (PACT): Test how good our copy is by using 9
principle
How to Test
Five guiding principles of Digital Measurement
How to Test
Concept Testing - Explores consumers’ responses to various ad
concepts as expressed in woreds, picutres, or symbols. This test
includes:
• Comprehension and reaction tests - Test the understanding and
reaction from consumers / test subjects
• Consumer juries - Rate a selection of layouts or copy versions
• A/B Testing - Testing of two versions of an ads or homepage to see
which will be the more eff ective before launchin git.
How to Test
Pretesting of finished ads: Finished ads or comercial are tested
before presented to market.
• Print Messages:
⚬ Portfolio tests - testing the information the test subjects
can recall
⚬ Readability tests - Testing human interest appeal of the
material, length of sentences, and familiarity with certain
words are also considered and correlated with the
educational background of target audiences.
How to Test
Broadcast Ads:
• Theater test - In theater tests participants are invited to view
pilots of proposed TV programs.
• On Air Tests - Some of the firms conducting theater tests also
insert the commercials into actual TV programs in certain
test markets.
• Physiological Measures such as
⚬ Pupil dilation, Galvanic skin response, Eye tracking
• Brain waves
How to Test
Posttest of Printed Ads
• Inquiry test: filling out response cards
• Recognition test: advertiser assess the impact of an ad in a
single issue of magazine or printed materials.
• Recall tests: measure recall of specific ads
Inquiry Test
How to Test
Posttest of Broadcast Comercials
• Day-After Recall Tests: method that enables the researcher to
assess the eff ectiveness of an advertisement message (mainly
TV) the day following its broadcast.
• Single-source tracking studies: track the behaviors of
consumers from the television set to the supermarket checkout
counter. Participants in a designated area who have cable TV
and agree to participate in the studies use optical scanning
equipment that identifies their household and gives the
research company their demographics.
Essentials of
Effective Testing
ESTABLISH COMMUNICATION USE CONSUMER RESPONSE
OBJECTIVES MODEL

USE PRETEST AND POSTTEST


Find out how to measure the
effectiveness of :
• Sales Promotions
• Nontraditional media
• Sponsorships
• Public Relations

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