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CHAPTER # 1

MANAGERS AND YOU IN THE


WORKPLACE
Presented to: Ma’am Shumaila
Presented by: Eman Asim (Roll # 1)
Fatima Rehman (Roll
# 2)

HIMAYAT-E-ISLAM KHAWATEEN COLLEGE


GARDEN TOWN, LAHORE
PRESENTATION OUTLINE
1. Introduction and importance of managers
2. Management functions
3. Mintzberg's managerial roles
4. Management skills
5. Rewards and challenges of being a manager
WHO ARE MANAGERS?
MANAGERS ARE MANAGERS ARE NOT
Manager is someone who Manager’s job is not about
coordinates and oversees the personal achievement, its about
work of other people so helping others do their work.
organizational goals can be
accomplished.

Simply a manager is a person who manages.


CLASSIFICATION OF MANAGERS IN AN
ORGANIZATION

Top managers

Middle managers

First line managers

Non managerial employees


CLASSIFICATION OF MANAGERS IN AN
ORGANIZATION
FIRST LINE MANAGERS:

 Manages the work of non


managerial employees who
typically are involved with
producing the organizations
products or servicing the
organizations customers.
CLASSIFICATION OF MANAGERS IN AN
ORGANIZATION
MIDDLE MANAGERS:

 Between top and first line


managers. Manage the work
of first line managers.
CLASSIFICATION OF MANAGERS IN AN
ORGANIZATION
TOP MANAGERS:
 Responsible for making
organization wide decisions
and establishing the plans
and goals that effect the
entire organization.
WHERE DO MANAGERS WORK?
 Managers work in an organization:
 Organization is a deliberate arrangement of people to
accomplish some specific purpose.
CHARACTERISTICS OF AN ORGANIZATION:

Deliberate
Distinct purpose people
structure
CHARACTERISTICS OF AN ORGANIZATION:
 First, an organization has a distinct purpose typically expressed
through goals the organization hopes to accomplish.

 Second each organization is composed of people. It takes


people to perform the work that's necessary for the
organization to achieve its goals,

 Third all organizations develop a deliberate structure within


which members do their work. That structure may be open and
flexible, with no specific job duties or strict adherence to
explicit job arrangements.
Why are managers important?
Inspire you professionally and personally

Energize you and workers.


Provide coaching and guidance with
problems
Provide you feedback on how you're doing.

Help you to improve your performance.

Keep you informed of organizational changes.

Change your life.


Why are managers important?
 Organization needs their managerial skills and abilities
more than ever in these uncertain, complex, chaotic
times.
 They are critical to get things done.
 Managers do matter to organizations. The most
important employee productivities and loyalty is the
relationship between people.
WHAT DO MANAGERS DO?
Let's look first at what management is?
Management involves coordinating and
overseeing the work activities of others so their
activities are accomplish efficiently and effectively.
Managerial concerns:
 Efficiency:
Efficiency refers to getting the Efficiency (means)
most output from the least
amount of inputs or
resources. It is often refers to Resource usage
as “doing things right” that is
not wasting recourses.
 Effectiveness:
Is often described as “doing the
Low wastage
right things” that is doing
Management strives for :
those work activities that will Low resource waste (high
result in achieving goals. efficiency)
High goal attainment (high
effectiveness)
Management functions:
Henri Fayol, a French businessman in the early part of
the twentieth century suggested that all managers
perform five functions:
 Planning
 Organizing
 Commanding
 Coordinating
 Controlling
MANAGEMENT FUNCTIONS:
But today we use four functions to describe managers
work:

Planning:
Managers set goals, and develop plans to integrate and
coordinate activities.
MANAGEMENT FUNCTIONS:
Organizing:
Managers arrange and structure work that employs do to
accomplish organization's goals.
Leading:
A manager motivates and lead workers to achieve
organization’s goals.
MANAGEMENT FUNCTIONS:
Controlling:
Management functions that involves monitoring comparing
and correcting work performances.

Although the functions approach is a popular way to


describe what managers do, some have argued that it
isn’t relevant.
Mintzberg’s managerial roles and a
contemporary model of managing:

Henry Mintzberg a well-known


management researcher
studied actual managers at
work.
The term managerial roles
refers to specific actions or
behaviors expected of and
exhibited by a manager.
WHAT ARE MANAGEMENT SKILLS?

Robert l. Katz proposed three


critical skills.
Technical, interpersonal, and
conceptual skills.
TECHNICAL SKILLS

 Technical skills are the job


specific knowledge and
techniques needed to
proficiently perform work tasks.
Theseskills tend to be more
important for first line managers.
 They typically manage employees
who use tools and techniques for
producing organization’s products or
service the organization’s customers.
INTERPERSONAL SKILLS

It
involves the ability to work
well with other people .
 These skills are equally
important to all levels of
management because all
managers deal with people.
Managers with good human skills
get the best of their people.
CONCEPTUAL SKILLS

 These are the skills managers


use to think and to
conceptualize about abstract
and complex situations.
By using these skills managers
see the organization as a whole .
They understand the
relationship among various
subunits.
HOW IS A MANAGERS JOB
CHANGING?
Changes facing managers:
In today's world managers are
dealing with global economic
and political uncertainties,
changing workplaces, ethical
issues, security threats and
changing technology.
Sustainability:
Sustainability has been described as “a company’s ability
to achieve its business goals and increase long term
shareholder value by integrating economic, environment
and social opportunities into its business strategies”.
WHY STUDY MANAGEMENT?
THE UNIVERSALITY OF
MANAGEMENT:
 In all sizes of organization
small to large, in all types of
.
organization profits to non
profits, Management is
Needed..
Managers must plan, organize,
lead and control.
Management is universally
needed in all organizations.
This
is known as Universality of
Management.
WHAT DO YOU KNOW ABOUT REALITY OF
WORK?

The reasons for studying management is the reality of work.


 For those who plans to be managers an understanding of
management forms the foundation upon which to build your
management knowledge and skills .
REWARDS OF BEING A MANAGERS:

 Create a work environment in which organizational members


can work to the best of their ability.
Have opportunities to think creatively and use imagination.
Help others find meaning and fulfillment in work.
Support coach and nurture others.
Work with a variety of people.
Receive recognition and status in organization and community.
Play a role in influencing organizational outcomes.
Good managers are needed by organization.
CHALLENGES OF BEING A MANAGER:

Do work hard.


May have duties that are more clerical than managerial.
Have to deal with a variety of personalities.
Often have to make do with limited resources.
Motivate workers in chaotic and uncertain situations.
Blend knowledge skills ambitious and experience of a
diverse work group.
Success depends on others work performance.
Thank You
For Listening
Our
Presentation!

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