Bus Org A 05

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The four

management
activities

Module 05-Four management activities 1


Management

The process of
planning, organizing,
leading, and controlling
the work of organization
members and of using
available organizational
resources to reach
stated organizational
goals.
Module 05-Four management activities 2
Organizational performance

The measure of how


efficient and effective
an organization is--
how well it achieves
appropriate objectives

Module 05-Four management activities 3


Efficiency vs Effectiveness

Efficiency Effectiveness
• The ability to • The ability to
minimize the use of determine
resources in appropriate
achieving objectives
organizational • “Doing the right thing”
objectives
• “Doing things right”

Module 05-Four management activities 4


4 main management
activities
• Planning
• Organizing
• Leading
• Controlling

Module 05-Four management activities 5


Planning

• the process of establishing goals and a


suitable course of action for achieving
those goals
• includes defining goals, establishing
strategy, and developing plans to
coordinate activities

Module 05-Four management activities 6


Organizing

• the process of engaging two or more


people in working together in a
structured way to achieve a specific
goal or set of goals
• determining what tasks are to be done,
who is to do them, how the tasks are to
be grouped, who reports to whom, and
where decisions are to be made
Module 05-Four management activities 7
Leading

• the process of directing and influencing


the task-related activities of group
members or an entire organization
• includes motivating subordinates,
directing others, selecting the most
effective communication channels, and
resolving conflicts

Module 05-Four management activities 8


Controlling

• The process of ensuring that actual


activities conform to planned activities
• Monitoring activities to ensure they are
being accomplished as planned and
correcting any significant deviations

Module 05-Four management activities 9


Interactive
nature of the
management
process Planning

Controlling Organizing

Leading

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