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Fix misleading copy on cancel flow #105143

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@millerf millerf commented Aug 8, 2025

Part of https://linear.app/a8c/issue/CHE-226/cancelling-a-plan-with-an-included-domain-makes-it-sound-like-you-wont

Proposed Changes

  • Remove the "If you confirm this cancellation…" sentence entirely. The only new information that sentence adds to the page is the refund amount, but since we won't know the actual refund amount until the user makes a choice on the next screen anyway, it seems good to just remove the whole thing.

  • Retitle the button to "Continue with cancellation"

Note: I could not reproduce the second screen mentioned in the issue.

Testing Instructions

  • Buy a plan with a domain
  • Open /me/purchases on calypso live and start cancelling the receipt
  • When cancelling, you should notice
    • The "If you confirm this cancellation…" sentence waa removed entirely.
    • Button should say "Continue with cancellation"
Screenshot 2025-08-08 at 19 07 53

@millerf millerf added the [Status] String Freeze Add the [Status] String Freeze label to your PR to ensure new strings are translated before merging label Aug 8, 2025
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github-actions bot commented Aug 8, 2025

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This PR modifies the release build for the following Calypso Apps:

For info about this notification, see here: PCYsg-OT6-p2

  • help-center
  • notifications
  • wpcom-block-editor

To test WordPress.com changes, run install-plugin.sh $pluginSlug add/fix-misleading-copy on your sandbox.

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a8ci18n commented Aug 8, 2025

This Pull Request is now available for translation here: https://translate.wordpress.com/deliverables/19753636

Some locales (Hebrew, Japanese) have been temporarily machine-translated due to translator availability. All other translations are usually ready within a few days. Untranslated and machine-translated strings will be sent for translation next Monday and are expected to be completed by the following Friday.

Thank you @millerf for including a screenshot in the description! This is really helpful for our translators.

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3 participants