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F. OBEN ÜRÜ

Istanbul Arel University, Business Administration, Faculty Member

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Saint Mary's University (Canada)

The University of Sheffield

Oliver P Richmond

The University of Manchester

Kansas State University

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UNL - New University of Lisbon

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University of the Basque Country, Euskal Herriko Unibertsitatea

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Goldsmiths, University of London

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Bern University of Applied Sciences

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Papers by F. OBEN ÜRÜ

Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs

Sosyal mucit academic review :, Feb 18, 2024

This study aims to examine the effects of strategic agility and environmental dynamism on the rel... more This study aims to examine the effects of strategic agility and environmental dynamism on the relationship between organizational ambidexterity and digital transformation and competitive advantage in small-scale SMEs. A quantitative research method is used in the study. The research population is the managers of 17451 small-scale SMEs in the wholesale and retail trade sector within the provincial borders of Istanbul, which employ less than 50 employees annually and whose annual net sales revenue or financial balance sheet does not exceed 25 million Turkish Liras according to the data of the end of 2020. An online survey was sent to the managers of 450 small-scale SMEs reached by convenience sampling method and the data obtained from 366 valid surveys were analyzed through the Smart PLS program. According to the research results, organizational ambidexterity and digital transformation are positively related to competitive advantage. In addition, it is determined that digital transformation has a partial mediating role on the relationship between small-scale SMEs' ambidexterity and competitive advantage, and strategic agility has a moderating role on this relationship. On the other hand, it is concluded that environmental dynamism does not have a moderating role on the relationship between smallscale SMEs' ambidexterity and competitive advantage.

Lider üye etkileşimi ve örgütsel destek algılarının işle ilgili temel psikolojik ihtiyaç doyumu ve öznel iyi oluş etkileşiminde düzenleyici rolleri: turizm sektöründe bir araştırma

#nofulltext# --- Conference: 12. Ulusal İşletmecilik Kongresi, Muğla, 2-4 Mayıs 2013.

The Dark Side of Digitalization

IGI Global eBooks, 2022

Digital change and transformation, affecting the economic and social context, paved the way for t... more Digital change and transformation, affecting the economic and social context, paved the way for the emergence of many new phenomena and behavior patterns. One of these phenomena is digital mobbing, which is a serious type of digital bullying that harms the individual and forms the dark side of digitalization. In this chapter, the authors explained the phenomenon of digital mobbing, its types, and effects on individuals first. Then they conducted a field research to reveal employees&amp;#39; level of exposure to digital mobbing, its types, level, and suggestions for its prevention via snowball sampling method in Istanbul and Kocaeli with 578 white-collar employees in the healthcare, information technologies, security, and banking sectors through the Turkish adaptation of the “cyber-mobbing” scale developed in Germany. According to the results, they found that the vast majority of employees are exposed to high level and various forms of digital mobbing and they couldn&amp;#39;t find authorities to apply for a solution other than legal remedies; so they also suggested for its prevention at last.

The effect of anger rumination on employees emotional commitment in pandemic

Pressacademia, 2021

Purpose-Since the beginning of the Covid-19 pandemic, it has become necessary for organizations t... more Purpose-Since the beginning of the Covid-19 pandemic, it has become necessary for organizations to adapt to the changing environmental conditions much faster and increase their competitive advantages with strategies suitable for the crisis period. In this sense, employees' unity of objectives with their organizations will make it easier to reach both personal and organizational achievements. Unity of objectives is most easily exercised by the employees who are emotionally committed to the organization. The new sources of stress that occur in today's conditions affect employees negatively and thinking about them constantly, focuses them on perceived threats, losses, or injustices which reduces their commitment to the organization. In this sense, employees, who are connected to the organization with a bond of emotions and feelings and wanted to stay in the organization by creating an identification in their identities, can question their life priorities as a result of different emotions such as anger and anger rumination. Based on these observed problems, the aim of the study is to shed a light on the components of employees' anger rumination and their emotional commitment. At the same time, it is to evaluate employees' feelings and thoughts for their organizations. Methodology-This study was performed by explanatory research model. According to this, the effect of employees' anger rumination on their emotional commitment were explained and identified. Data were collected through web-based structured questionnaires and were analyzed and interpreted as tables. Findings-It has been found that anger rumination affects employees' emotional commitment. Repeated negative events in the workplace increase the state of anger and affect the emotional commitment negatively. While the pandemic period also causes an increase in anger rumination, negative experiences cause a decrease in commitment. Conclusion-It has been seen that the psychological states of the employees in the organizations and the events they experience, differ in terms of emotional commitment and according to this point of view, it should be taken into consideration in a crisis environment such as the Covid-19 Pandemic. Since the most important resource of an organization is its employees, the conditions in the organization should be improved by taking the mental health of the employees into consideration, thus maintain increase in the motivation and emotional commitment of the employees.

Sağlık sektöründe yaşanan teknolojik gelişmelerin, sigortacılık alanında yarattığı değişimin incelenmesi

JOURNAL OF LIFE ECONOMICS

Son yıllarda, yaşanan teknolojik gelişmeler, özellikle sağlık sektöründe de beklendiği gibi köklü... more Son yıllarda, yaşanan teknolojik gelişmeler, özellikle sağlık sektöründe de beklendiği gibi köklü değişikliklere yol açmaktadır. Alanda uygulamaya konan yenilikler, artan toplumsal bilinç, kamusal düzenlemeler, sağlık hizmetlerine ulaşımın kolaylaşması, önleyici sağlık hizmetlerinin artması gibi unsurlar neticesinde, insan ömrü günden güne uzamaktadır. Buna bağlı olarak sağlık sigortalarına olan talep artmakta ve poliçe sahipliği süresi uzamaktadır. Kent nüfusunun artması, toplumsal değişimler, farklılaşan yaşam tarzları ve eğilimler, eğitim ve refah seviyesi gibi unsurlara bağlı olan sigorta bilincinin artmasında, son yıllarda yoğun bir şekilde tüm insanlığı birçok alanda derinden etkileyen Covid-19 pandemisinin yarattığı farkındalık önemli bir paya sahip olmuştur. Bu çalışma, sağlıkalanındaki güncel teknolojik gelişmeler ışığında uygulamaya konan yeniliklerin, müşteriye değer yaratacak şekilde sağlık sigortalarında yarattığı değişimi ortaya koymayı amaçlamaktadır. Ayrıca çalışma, ...

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship between Work Engagement and Organizational Identification during the COVID-19 Pandemic

Sustainability

Flexible working practices have become commonplace due to the emergence of the turbulent environm... more Flexible working practices have become commonplace due to the emergence of the turbulent environment that emerged during the COVID-19 pandemic, which forced organizations to change their business models, structures, processes, and policies. In this context, organizations have started to reconfigure work in terms of flexible working practices that enable them to use the full potential of their employees and to provide the conditions for well-being at work and, as a result, competitive sustainability. This study aimed to explore the relationship between dimensions of work engagement, namely, vigor at work, dedication to work, and absorption in work, and organizational identification under the moderating roles of different working practices, namely, remote, hybrid, and onsite working, during the COVID-19 pandemic. In this cross-sectional study, 200 randomly chosen employees from the public insurance industry in Turkey formed the research sample. The results indicate that each dimension...

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship between Work Engagement and Organizational Identification during the COVID-19 Pandemic

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship betweenWork Engagement and Organizational Identification during the COVID-19 Pandemic, 2022

Flexible working practices have become commonplace due to the emergence of the turbulent environm... more Flexible working practices have become commonplace due to the emergence of the turbulent environment that emerged during the COVID-19 pandemic, which forced organizations to change their business models, structures, processes, and policies. In this context, organizations have started to reconfigure work in terms of flexible working practices that enable them to use the full potential of their employees and to provide the conditions for well-being at work and, as a result, competitive sustainability. This study aimed to explore the relationship between dimensions of work engagement, namely, vigor at work, dedication to work, and absorption in work, and organizational identification under the moderating roles of different working practices, namely, remote, hybrid, and onsite working, during the COVID-19 pandemic. In this cross-sectional study, 200 randomly chosen employees from the public insurance industry in Turkey formed the research sample. The results indicate that each dimension of work engagement, namely, vigor at work, dedication to work, and absorption in work, is positively associated with organizational identification. In addition, when the moderation effects of different working practices on this relationship were analyzed, it was apparent
that the relationship between an employee’s absorption in their work and organizational identification was weaker in those working onsite, stronger in those working in a hybrid context, and strongest in those working remotely. Therefore, we suggest that work redesign towards remote working practices enhanced positive psychological and behavioral changes in employees, i.e., well-being at work, resulting in a strengthened relationship between absorption in work and organizational identification during the COVID-19 pandemic.

KOBİ lerde Örgütsel Çift Yönlülük, Dijital Dönüşüm, Rekabet Avantajı, Stratejik Çeviklik ve Çevresel Olumsuzluk Arasındaki İlişkiler (The Relationship Amongst Organizational Ambidexterity, Digital Transformation, Competitive Advantage, Strategic Agility and Environmental Hostility in SME s)

Journal of Business Research - Turk

Amaç–Bu çalışmanın amacı KOBİ’lerde örgütsel çift yönlülüğün ve dijital dönüşümün rekabet avantaj... more Amaç–Bu çalışmanın amacı KOBİ’lerde örgütsel çift yönlülüğün ve dijital dönüşümün rekabet avantajına etkilerini çevresel olumsuzluk ve stratejik çevikliğin düzenleyici rolleri altında ortaya koymaktır.Yöntem–Çalışmada nicel araştırma yöntemi kullanılmıştır.Araştırma evreni, Türkiye İstatistik Kurumu (TUİK) 2020 yılı sonu verilerine göre İstanbul il sınırları içerisindeki 50 kişiden az yıllık çalışan istihdam eden ve yıllık net satış hasılatı ya da mali bilançosu 25 Milyon Türk Lirasını aşmayan ve toptan ve perakende ticaret sektöründe yer alan 17451 küçük ölçekli KOBİ’lerin girişimci ve yöneticileridir.Bu kesitsel araştırmada, kolayda örnekleme yöntemiyle ulaşılan 450 küçük ölçekli KOBİ’leringirişimci ve yöneticilerine online anket gönderilmiş ve geçerli sayılan 366 anketten elde edilen verilerSmart PLSprogramı aracılığıyla analiz edilmiştir. Bulgular–Araştırmanın sonuçları örgütsel çift yönlülük ile dijital dönüşümün rekabet avantajı üzerindeki pozitif etkilerini doğrularken, aynı ...

Creativity for Gaining and Sustaining Competitive Advantage: The Role of Leadership Styles

Journal of Global Strategic Management, 2009

The main object of this paper is to examine the effect of leadership styles on employee creativit... more The main object of this paper is to examine the effect of leadership styles on employee creativity. Thus the research was performed in Iron and Steel, Automotive and Textile industries listed in Istanbul Chamber of Industry's Turkey's Top 500 Industrial Enterprises 2008. As the results of analyses, transformational, transactional and laissez-faire leadership styles have effect on employee creativity (64%), controlling creative personality. Also results show that creative personality had a strong explanatory effect on employee creativity (54,5%). It is determined that, "Challenge & Enjoyment" partially mediated the relationship between leadership styles and employee creativity and it increased employee creativity 16,9%. In addition Climate for Creativity partially mediated the relationship between leadership styles and employee creativity, and it increased employee creativity 14, 9%. On the other hand, Compensation partially moderated between transactional leadership and employee creativity and between transformational leadership and employee creativity; Acceptance partially moderated between transactional leadership and employee creativity, and Goal Setting partially moderated between transformational leadership and employee creativity. Results also show that Compensation had a negative association with creativity. Finally, it was seen that Conservation partially moderated between transformational leadership and employee creativity. This study's theoretical contribution is examination of effects of leadership styles on employee creativity in a comprehensive model; proposing new mediating and moderating variables in this correlation and filling this gap in the research. Furthermore, this study's practical contribution is there is lack of research that consists of stated variables in our model conducted such a wide scope. And finally, this study offers a methodological contribution to empirical studies on employee creativity under different leadership styles to developing countries like Turkey, as it shows the external validity of these theories which were developed and investigated in Western developed countries.

Öğretim Üyelerinin Hizmetkâr Liderlik Davranışları ve Ardılları Üzerine Bir Araştırma

Ege Akademik Bakis (Ege Academic Review), 2013

İçinde yaşadığımız bilgi çağı, tüm konularda olduğu gibi liderlik anlayışında da önemli değişimle... more İçinde yaşadığımız bilgi çağı, tüm konularda olduğu gibi liderlik anlayışında da önemli değişimleri beraberinde getirmektedir. Bu değişim sonucunda kendisine hizmet edilen ve kendi çıkarları peşinde koşan liderlik anlayışının yerine, takipçilerine yol gösteren, onlarla birlikte hareket eden ve hizmet etmeyi bir yaşam biçimi haline getiren yeni bir liderlik modeli ortaya çıkmış, bu yeni model "hizmetkâr liderlik" olarak nitelendirilmiştir. Yabancı yazında, hizmetkâr liderliğin çeşitli bireysel ve örgütsel çıktılara etkisini konu edinen çalışmalara rastlanmakla birlikte, öğretim üyelerinin hizmetkâr liderlik davranışları ve sonuçlarına yönelik herhangi bir araştırmaya ise rastlanılmamıştır. Ancak barındırdığı özellikler açısından hizmetkâr liderlik akademik hayatta ve özellikle öğretim üyesi-öğrenci ilişkilerinde ideal bir liderlik tarzı olma özelliğine sahiptir. İşte bu araştırmada, öğretim üyelerinin hizmetkar liderlik davranışlarının, öğretim üyesi-öğrenci ilişkisinin kalitesi (LMX) ve güven değişkenleri aracılığı ile öğrencilerin örgütsel vatandaşlık davranışları ve akademik başarı ve performansları üzerindeki etkileri incelenmekte ve ampirik olarak test edilmektedir. Araştırma için gerekli olan veriler; yapılandırılmış anket uygulaması yöntemi ile İstanbul'da bulunan devlet ve vakıf üniversitelerinde öğrenim gören 818 öğrenciden elde edilmiştir. Bu çalışmada elde edilen bulgular, öğretim üyelerinin hizmetkar liderlik davranışlarının, örgütsel güvenin alt boyutları olan "öğretim üyesine güven", "üst yönetime güven" ve "üniversite arkadaşlarına güven" boyutlarına anlamlı bir şekilde katkı sağladığını ispatlamaktadır. Yapılan analizler aynı zamanda hizmetkar liderliğin kaliteli bir öğretim-üyesi öğrenci ilişkisinin gelişmesinde önemli katkılar sağladığını da ispatlamaktadır. Hizmetkar liderlik davranışları (kavramsal yetenek, kariyer gelişimi için destek olma, etik davranma, öğrencileri duygusal anlamda destekleme ve yardım etme), öğretim üyesi-öğrenci ilişkisinin kalitesinin %64,6'sı gibi önemli bir kısmını anlamlı bir şekilde açıklayabilmektedir. Bu sonuç da, hizmetkar liderliğin kaliteli hoca öğrenci ilişkisinin gelişmesindeki önemini açıkça ortaya koymaktadır. Ayrıca ÖVD davranışları üzerindeki doğrudan etkinin yanı sıra, hizmetkar liderlik davranışlarının güven ve öğretim-üyesi öğrenci ilişkisinin kalitesi aracılığı ile de, öğrencilerin vatandaşlık davranışları geliştirmelerinde ve akademik başarılarının artmasında da etkili olduğu kanıtlanmıştır. Çalışmanın kuramsal katkısı, hizmetkâr liderliğin örgütsel vatandaşlık davranışı ve bireylerin başarısı üzerindeki etkilerinin bütüncül bir modelde incelenmesi, bu ilişkilerde yeni aracı değişkenlerin önerilmesi ve bu alandaki boşluğu doldurması olarak açıklanabilir. Çalışmanın uygulamadaki katkısı ise, öğretim üyelerinin "Hizmetkâr Liderlik" davranışlarının öğrenciler üzerindeki etkileri bağlamında Türkiye'de ilk kez test edilecek olmasıdır.

A Comprehensive Research About Academician’s Servant Leadership Style and Its Consequences

Icinde yasadigimiz bilgi cagi, tum konularda oldugu gibi liderlik anlayisinda da onemli degisimle... more Icinde yasadigimiz bilgi cagi, tum konularda oldugu gibi liderlik anlayisinda da onemli degisimleri beraberinde getirmektedir. Bu degisim sonucunda kendisine hizmet edilen ve kendi cikarlari pesinde kosan liderlik anlayisinin yerine, takipcilerine yol gosteren, onlarla birlikte hareket eden ve hizmet etmeyi bir yasam bicimi haline getiren yeni bir liderlik modeli ortaya cikmis, bu yeni model “hizmetkâr liderlik” olarak nitelendirilmistir. Yabanci yazinda, hizmetkâr liderligin cesitli bireysel ve orgutsel ciktilara etkisini konu edinen calismalara rastlanmakla birlikte, ogretim uyelerinin hizmetkâr liderlik davranislari ve sonuclarina yonelik herhangi bir arastirmaya ise rastlanilmamistir. Ancak barindirdigi ozellikler acisindan hizmetkâr liderlik akademik hayatta ve ozellikle ogretim uyesi-ogrenci iliskilerinde ideal bir liderlik tarzi olma ozelligine sahiptir. Iste bu arastirmada, ogretim uyelerinin hizmetkar liderlik davranislarinin, ogretim uyesi-ogrenci iliskisinin kalitesi (LMX...

Çevresel Dinamizmin ve Çevresel Olumsuzluğun Düzenleyici Rolü Altında Tepe Yönetim Profilinin ve Firma Yapısının Sezgiye Dayalı Stratejik Karar Almaya Etkilerinin İncelenmesi

Business and Economics Research Journal

Bu çalışmanın amacı, çevresel dinamizmin ve çevresel olumsuzluğun düzenleyici rolü altında tepe y... more Bu çalışmanın amacı, çevresel dinamizmin ve çevresel olumsuzluğun düzenleyici rolü altında tepe yönetim profilinin ve firma yapısının, sezgiye dayalı stratejik karar almaya etkilerini ortaya koymaktır. Kolayda örnekleme yöntemi kullanarak 493 tepe yöneticisinden anket yöntemiyle veri toplanmıştır. Verilerin analizinde yapısal eşitlik modeli kullanılmıştır. Çalışmanın bulguları, tepe yönetimin eğitim düzeyinin ve sektör deneyiminin sezgiye dayalı stratejik karar almayı olumlu, yaşının ve kıdemin ise olumsuz yönde etkilediğini göstermektedir. Buna ilaveten, firma biçimselleşme derecesi ve cironun, sezgiye dayalı stratejik karar almayı olumsuz, çalışan sayısı ve firma yaşının ise olumlu yönde etkilediği tespit edilmiştir. Tepe yönetimin yaşının sezgiye dayalı stratejik karar almaya olumsuz etkisinin, çevresel dinamizm arttıkça zayıfladığı ve hatta bu etkinin olumluya döndüğü, buna karşın tepe yönetimin yaşının sezgiye dayalı stratejik karar almaya olumsuz etkisinin çevresel olumsuzluk arttıkça daha da güçlendiği görülmüştür. Ayrıca, ciro bazlı firma büyüklüğünün sezgiye dayalı stratejik karar almaya olumsuz etkisinin, çevresel dinamizm arttıkça daha da arttığı tespit edilmiştir. Ayrıca, tepe yönetimin sektör deneyiminin sezgiye dayalı stratejik karar almaya olumlu etkisinin, çevresel olumsuzluk arttıkça daha da güçlendiği görülmüştür.

Exploring Emotional Dissonance: On Doing What You Feel and Feeling What You Do

Procedia - Social and Behavioral Sciences, 2012

The main purpose of this study is to investigate and to critically examine the link between emoti... more The main purpose of this study is to investigate and to critically examine the link between emotional dissonance and employee well-being by drawing on a conceptualization of emotional dissonance through a theoretical model, focusing on the biggest retail store chains in Turkey. There is no such a study exploring the cognitive antecedents of customer contact service--being like emotional dissonance in Turkey till now. Study results approve that emotional dissonance (surface acting) has a significant negative impact on employee well being (i.e. emotional exhaustion and job dissatisfaction) and the significant moderating impact of self concept (importance of authenticity and surface acting self efficacy) were also proven. Satisfaction of employees and maintaining their well being is an important intangible asset in creating a real competitive and strategic advantage therefore it has important contribution to strategic management process. Managerial implications and future research direction is also discussed in conclusion.

How Much Entrepreneurial Characteristics Matter in Strategic Decision-Making?

Procedia - Social and Behavioral Sciences, 2011

The main object of this paper is to examine the effects of entrepreneurial characteristics on the... more The main object of this paper is to examine the effects of entrepreneurial characteristics on the dimensions of strategic decision-making (SDM) process. Thus the research was conducted with 308 Turkish women entrepreneurs listed in The Union of Chambers and Commodity Exchanges of Turkey (TOBB)'s members in the form of local chambers of commerce and industry. As the results of analyses, women entrepreneurs' risk propensity have negative effect on their rational SDM process where as their risk propensity have positive effect on their formalized and centralized SDM process controlling environmental dynamism. Results show that women entrepreneurs with high need for achievement tend to make less rational SDs and centralize authority into the hands of themselves in dynamic environments. According to the results of analyses, women entrepreneurs with internal locus of control are more likely to make less rational decisions; favor more formalized processes and centralization. Results also show that optimistic women entrepreneurs make SDs based on subjective factors instead of rational SDs but follow more rule formalization in dynamic environments. According to findings, it can be suggested that women entrepreneurs' aggressive and proactive behavior lead them to make less rational decisions. Also they tend to follow more rule formalization in dynamic environments. Nevertheless, results also show women entrepreneurs with innovativeness tend to deal with novel and complex problems while adopting innovations. However, they make rational decisions while following rule formalization and do not delegate SDM authority. Furthermore, from the results of the analyses it is seen that entrepreneurial characteristics matter most in rational SDM process. This study's theoretical contribution is examination of effects of entrepreneurial characteristics on dimensions of SDM process in a comprehensive model; proposing new variables in the model and filling this gap in the research. Furthermore, this study's practical contribution is there is lack of research that consists of stated variables in our model conducted in small and medium size enterprises (SMEs) especially with women entrepreneurs. And finally, the methodological contribution of this study is investigation of predictors of SDM process in the context of entrepreneurial characteristics and business environment in Turkey, a developing country; it shows the external validity of factors influence on SDM process which were tested in Western developed countries.

Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs

Sosyal mucit academic review :, Feb 18, 2024

This study aims to examine the effects of strategic agility and environmental dynamism on the rel... more This study aims to examine the effects of strategic agility and environmental dynamism on the relationship between organizational ambidexterity and digital transformation and competitive advantage in small-scale SMEs. A quantitative research method is used in the study. The research population is the managers of 17451 small-scale SMEs in the wholesale and retail trade sector within the provincial borders of Istanbul, which employ less than 50 employees annually and whose annual net sales revenue or financial balance sheet does not exceed 25 million Turkish Liras according to the data of the end of 2020. An online survey was sent to the managers of 450 small-scale SMEs reached by convenience sampling method and the data obtained from 366 valid surveys were analyzed through the Smart PLS program. According to the research results, organizational ambidexterity and digital transformation are positively related to competitive advantage. In addition, it is determined that digital transformation has a partial mediating role on the relationship between small-scale SMEs' ambidexterity and competitive advantage, and strategic agility has a moderating role on this relationship. On the other hand, it is concluded that environmental dynamism does not have a moderating role on the relationship between smallscale SMEs' ambidexterity and competitive advantage.

Lider üye etkileşimi ve örgütsel destek algılarının işle ilgili temel psikolojik ihtiyaç doyumu ve öznel iyi oluş etkileşiminde düzenleyici rolleri: turizm sektöründe bir araştırma

#nofulltext# --- Conference: 12. Ulusal İşletmecilik Kongresi, Muğla, 2-4 Mayıs 2013.

The Dark Side of Digitalization

IGI Global eBooks, 2022

Digital change and transformation, affecting the economic and social context, paved the way for t... more Digital change and transformation, affecting the economic and social context, paved the way for the emergence of many new phenomena and behavior patterns. One of these phenomena is digital mobbing, which is a serious type of digital bullying that harms the individual and forms the dark side of digitalization. In this chapter, the authors explained the phenomenon of digital mobbing, its types, and effects on individuals first. Then they conducted a field research to reveal employees&amp;#39; level of exposure to digital mobbing, its types, level, and suggestions for its prevention via snowball sampling method in Istanbul and Kocaeli with 578 white-collar employees in the healthcare, information technologies, security, and banking sectors through the Turkish adaptation of the “cyber-mobbing” scale developed in Germany. According to the results, they found that the vast majority of employees are exposed to high level and various forms of digital mobbing and they couldn&amp;#39;t find authorities to apply for a solution other than legal remedies; so they also suggested for its prevention at last.

The effect of anger rumination on employees emotional commitment in pandemic

Pressacademia, 2021

Purpose-Since the beginning of the Covid-19 pandemic, it has become necessary for organizations t... more Purpose-Since the beginning of the Covid-19 pandemic, it has become necessary for organizations to adapt to the changing environmental conditions much faster and increase their competitive advantages with strategies suitable for the crisis period. In this sense, employees' unity of objectives with their organizations will make it easier to reach both personal and organizational achievements. Unity of objectives is most easily exercised by the employees who are emotionally committed to the organization. The new sources of stress that occur in today's conditions affect employees negatively and thinking about them constantly, focuses them on perceived threats, losses, or injustices which reduces their commitment to the organization. In this sense, employees, who are connected to the organization with a bond of emotions and feelings and wanted to stay in the organization by creating an identification in their identities, can question their life priorities as a result of different emotions such as anger and anger rumination. Based on these observed problems, the aim of the study is to shed a light on the components of employees' anger rumination and their emotional commitment. At the same time, it is to evaluate employees' feelings and thoughts for their organizations. Methodology-This study was performed by explanatory research model. According to this, the effect of employees' anger rumination on their emotional commitment were explained and identified. Data were collected through web-based structured questionnaires and were analyzed and interpreted as tables. Findings-It has been found that anger rumination affects employees' emotional commitment. Repeated negative events in the workplace increase the state of anger and affect the emotional commitment negatively. While the pandemic period also causes an increase in anger rumination, negative experiences cause a decrease in commitment. Conclusion-It has been seen that the psychological states of the employees in the organizations and the events they experience, differ in terms of emotional commitment and according to this point of view, it should be taken into consideration in a crisis environment such as the Covid-19 Pandemic. Since the most important resource of an organization is its employees, the conditions in the organization should be improved by taking the mental health of the employees into consideration, thus maintain increase in the motivation and emotional commitment of the employees.

Sağlık sektöründe yaşanan teknolojik gelişmelerin, sigortacılık alanında yarattığı değişimin incelenmesi

JOURNAL OF LIFE ECONOMICS

Son yıllarda, yaşanan teknolojik gelişmeler, özellikle sağlık sektöründe de beklendiği gibi köklü... more Son yıllarda, yaşanan teknolojik gelişmeler, özellikle sağlık sektöründe de beklendiği gibi köklü değişikliklere yol açmaktadır. Alanda uygulamaya konan yenilikler, artan toplumsal bilinç, kamusal düzenlemeler, sağlık hizmetlerine ulaşımın kolaylaşması, önleyici sağlık hizmetlerinin artması gibi unsurlar neticesinde, insan ömrü günden güne uzamaktadır. Buna bağlı olarak sağlık sigortalarına olan talep artmakta ve poliçe sahipliği süresi uzamaktadır. Kent nüfusunun artması, toplumsal değişimler, farklılaşan yaşam tarzları ve eğilimler, eğitim ve refah seviyesi gibi unsurlara bağlı olan sigorta bilincinin artmasında, son yıllarda yoğun bir şekilde tüm insanlığı birçok alanda derinden etkileyen Covid-19 pandemisinin yarattığı farkındalık önemli bir paya sahip olmuştur. Bu çalışma, sağlıkalanındaki güncel teknolojik gelişmeler ışığında uygulamaya konan yeniliklerin, müşteriye değer yaratacak şekilde sağlık sigortalarında yarattığı değişimi ortaya koymayı amaçlamaktadır. Ayrıca çalışma, ...

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship between Work Engagement and Organizational Identification during the COVID-19 Pandemic

Sustainability

Flexible working practices have become commonplace due to the emergence of the turbulent environm... more Flexible working practices have become commonplace due to the emergence of the turbulent environment that emerged during the COVID-19 pandemic, which forced organizations to change their business models, structures, processes, and policies. In this context, organizations have started to reconfigure work in terms of flexible working practices that enable them to use the full potential of their employees and to provide the conditions for well-being at work and, as a result, competitive sustainability. This study aimed to explore the relationship between dimensions of work engagement, namely, vigor at work, dedication to work, and absorption in work, and organizational identification under the moderating roles of different working practices, namely, remote, hybrid, and onsite working, during the COVID-19 pandemic. In this cross-sectional study, 200 randomly chosen employees from the public insurance industry in Turkey formed the research sample. The results indicate that each dimension...

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship between Work Engagement and Organizational Identification during the COVID-19 Pandemic

The Moderating Roles of Remote, Hybrid, and Onsite Working on the Relationship betweenWork Engagement and Organizational Identification during the COVID-19 Pandemic, 2022

Flexible working practices have become commonplace due to the emergence of the turbulent environm... more Flexible working practices have become commonplace due to the emergence of the turbulent environment that emerged during the COVID-19 pandemic, which forced organizations to change their business models, structures, processes, and policies. In this context, organizations have started to reconfigure work in terms of flexible working practices that enable them to use the full potential of their employees and to provide the conditions for well-being at work and, as a result, competitive sustainability. This study aimed to explore the relationship between dimensions of work engagement, namely, vigor at work, dedication to work, and absorption in work, and organizational identification under the moderating roles of different working practices, namely, remote, hybrid, and onsite working, during the COVID-19 pandemic. In this cross-sectional study, 200 randomly chosen employees from the public insurance industry in Turkey formed the research sample. The results indicate that each dimension of work engagement, namely, vigor at work, dedication to work, and absorption in work, is positively associated with organizational identification. In addition, when the moderation effects of different working practices on this relationship were analyzed, it was apparent
that the relationship between an employee’s absorption in their work and organizational identification was weaker in those working onsite, stronger in those working in a hybrid context, and strongest in those working remotely. Therefore, we suggest that work redesign towards remote working practices enhanced positive psychological and behavioral changes in employees, i.e., well-being at work, resulting in a strengthened relationship between absorption in work and organizational identification during the COVID-19 pandemic.

KOBİ lerde Örgütsel Çift Yönlülük, Dijital Dönüşüm, Rekabet Avantajı, Stratejik Çeviklik ve Çevresel Olumsuzluk Arasındaki İlişkiler (The Relationship Amongst Organizational Ambidexterity, Digital Transformation, Competitive Advantage, Strategic Agility and Environmental Hostility in SME s)

Journal of Business Research - Turk

Amaç–Bu çalışmanın amacı KOBİ’lerde örgütsel çift yönlülüğün ve dijital dönüşümün rekabet avantaj... more Amaç–Bu çalışmanın amacı KOBİ’lerde örgütsel çift yönlülüğün ve dijital dönüşümün rekabet avantajına etkilerini çevresel olumsuzluk ve stratejik çevikliğin düzenleyici rolleri altında ortaya koymaktır.Yöntem–Çalışmada nicel araştırma yöntemi kullanılmıştır.Araştırma evreni, Türkiye İstatistik Kurumu (TUİK) 2020 yılı sonu verilerine göre İstanbul il sınırları içerisindeki 50 kişiden az yıllık çalışan istihdam eden ve yıllık net satış hasılatı ya da mali bilançosu 25 Milyon Türk Lirasını aşmayan ve toptan ve perakende ticaret sektöründe yer alan 17451 küçük ölçekli KOBİ’lerin girişimci ve yöneticileridir.Bu kesitsel araştırmada, kolayda örnekleme yöntemiyle ulaşılan 450 küçük ölçekli KOBİ’leringirişimci ve yöneticilerine online anket gönderilmiş ve geçerli sayılan 366 anketten elde edilen verilerSmart PLSprogramı aracılığıyla analiz edilmiştir. Bulgular–Araştırmanın sonuçları örgütsel çift yönlülük ile dijital dönüşümün rekabet avantajı üzerindeki pozitif etkilerini doğrularken, aynı ...

Creativity for Gaining and Sustaining Competitive Advantage: The Role of Leadership Styles

Journal of Global Strategic Management, 2009

The main object of this paper is to examine the effect of leadership styles on employee creativit... more The main object of this paper is to examine the effect of leadership styles on employee creativity. Thus the research was performed in Iron and Steel, Automotive and Textile industries listed in Istanbul Chamber of Industry's Turkey's Top 500 Industrial Enterprises 2008. As the results of analyses, transformational, transactional and laissez-faire leadership styles have effect on employee creativity (64%), controlling creative personality. Also results show that creative personality had a strong explanatory effect on employee creativity (54,5%). It is determined that, "Challenge & Enjoyment" partially mediated the relationship between leadership styles and employee creativity and it increased employee creativity 16,9%. In addition Climate for Creativity partially mediated the relationship between leadership styles and employee creativity, and it increased employee creativity 14, 9%. On the other hand, Compensation partially moderated between transactional leadership and employee creativity and between transformational leadership and employee creativity; Acceptance partially moderated between transactional leadership and employee creativity, and Goal Setting partially moderated between transformational leadership and employee creativity. Results also show that Compensation had a negative association with creativity. Finally, it was seen that Conservation partially moderated between transformational leadership and employee creativity. This study's theoretical contribution is examination of effects of leadership styles on employee creativity in a comprehensive model; proposing new mediating and moderating variables in this correlation and filling this gap in the research. Furthermore, this study's practical contribution is there is lack of research that consists of stated variables in our model conducted such a wide scope. And finally, this study offers a methodological contribution to empirical studies on employee creativity under different leadership styles to developing countries like Turkey, as it shows the external validity of these theories which were developed and investigated in Western developed countries.

Öğretim Üyelerinin Hizmetkâr Liderlik Davranışları ve Ardılları Üzerine Bir Araştırma

Ege Akademik Bakis (Ege Academic Review), 2013

İçinde yaşadığımız bilgi çağı, tüm konularda olduğu gibi liderlik anlayışında da önemli değişimle... more İçinde yaşadığımız bilgi çağı, tüm konularda olduğu gibi liderlik anlayışında da önemli değişimleri beraberinde getirmektedir. Bu değişim sonucunda kendisine hizmet edilen ve kendi çıkarları peşinde koşan liderlik anlayışının yerine, takipçilerine yol gösteren, onlarla birlikte hareket eden ve hizmet etmeyi bir yaşam biçimi haline getiren yeni bir liderlik modeli ortaya çıkmış, bu yeni model "hizmetkâr liderlik" olarak nitelendirilmiştir. Yabancı yazında, hizmetkâr liderliğin çeşitli bireysel ve örgütsel çıktılara etkisini konu edinen çalışmalara rastlanmakla birlikte, öğretim üyelerinin hizmetkâr liderlik davranışları ve sonuçlarına yönelik herhangi bir araştırmaya ise rastlanılmamıştır. Ancak barındırdığı özellikler açısından hizmetkâr liderlik akademik hayatta ve özellikle öğretim üyesi-öğrenci ilişkilerinde ideal bir liderlik tarzı olma özelliğine sahiptir. İşte bu araştırmada, öğretim üyelerinin hizmetkar liderlik davranışlarının, öğretim üyesi-öğrenci ilişkisinin kalitesi (LMX) ve güven değişkenleri aracılığı ile öğrencilerin örgütsel vatandaşlık davranışları ve akademik başarı ve performansları üzerindeki etkileri incelenmekte ve ampirik olarak test edilmektedir. Araştırma için gerekli olan veriler; yapılandırılmış anket uygulaması yöntemi ile İstanbul'da bulunan devlet ve vakıf üniversitelerinde öğrenim gören 818 öğrenciden elde edilmiştir. Bu çalışmada elde edilen bulgular, öğretim üyelerinin hizmetkar liderlik davranışlarının, örgütsel güvenin alt boyutları olan "öğretim üyesine güven", "üst yönetime güven" ve "üniversite arkadaşlarına güven" boyutlarına anlamlı bir şekilde katkı sağladığını ispatlamaktadır. Yapılan analizler aynı zamanda hizmetkar liderliğin kaliteli bir öğretim-üyesi öğrenci ilişkisinin gelişmesinde önemli katkılar sağladığını da ispatlamaktadır. Hizmetkar liderlik davranışları (kavramsal yetenek, kariyer gelişimi için destek olma, etik davranma, öğrencileri duygusal anlamda destekleme ve yardım etme), öğretim üyesi-öğrenci ilişkisinin kalitesinin %64,6'sı gibi önemli bir kısmını anlamlı bir şekilde açıklayabilmektedir. Bu sonuç da, hizmetkar liderliğin kaliteli hoca öğrenci ilişkisinin gelişmesindeki önemini açıkça ortaya koymaktadır. Ayrıca ÖVD davranışları üzerindeki doğrudan etkinin yanı sıra, hizmetkar liderlik davranışlarının güven ve öğretim-üyesi öğrenci ilişkisinin kalitesi aracılığı ile de, öğrencilerin vatandaşlık davranışları geliştirmelerinde ve akademik başarılarının artmasında da etkili olduğu kanıtlanmıştır. Çalışmanın kuramsal katkısı, hizmetkâr liderliğin örgütsel vatandaşlık davranışı ve bireylerin başarısı üzerindeki etkilerinin bütüncül bir modelde incelenmesi, bu ilişkilerde yeni aracı değişkenlerin önerilmesi ve bu alandaki boşluğu doldurması olarak açıklanabilir. Çalışmanın uygulamadaki katkısı ise, öğretim üyelerinin "Hizmetkâr Liderlik" davranışlarının öğrenciler üzerindeki etkileri bağlamında Türkiye'de ilk kez test edilecek olmasıdır.

A Comprehensive Research About Academician’s Servant Leadership Style and Its Consequences

Icinde yasadigimiz bilgi cagi, tum konularda oldugu gibi liderlik anlayisinda da onemli degisimle... more Icinde yasadigimiz bilgi cagi, tum konularda oldugu gibi liderlik anlayisinda da onemli degisimleri beraberinde getirmektedir. Bu degisim sonucunda kendisine hizmet edilen ve kendi cikarlari pesinde kosan liderlik anlayisinin yerine, takipcilerine yol gosteren, onlarla birlikte hareket eden ve hizmet etmeyi bir yasam bicimi haline getiren yeni bir liderlik modeli ortaya cikmis, bu yeni model “hizmetkâr liderlik” olarak nitelendirilmistir. Yabanci yazinda, hizmetkâr liderligin cesitli bireysel ve orgutsel ciktilara etkisini konu edinen calismalara rastlanmakla birlikte, ogretim uyelerinin hizmetkâr liderlik davranislari ve sonuclarina yonelik herhangi bir arastirmaya ise rastlanilmamistir. Ancak barindirdigi ozellikler acisindan hizmetkâr liderlik akademik hayatta ve ozellikle ogretim uyesi-ogrenci iliskilerinde ideal bir liderlik tarzi olma ozelligine sahiptir. Iste bu arastirmada, ogretim uyelerinin hizmetkar liderlik davranislarinin, ogretim uyesi-ogrenci iliskisinin kalitesi (LMX...

Çevresel Dinamizmin ve Çevresel Olumsuzluğun Düzenleyici Rolü Altında Tepe Yönetim Profilinin ve Firma Yapısının Sezgiye Dayalı Stratejik Karar Almaya Etkilerinin İncelenmesi

Business and Economics Research Journal

Bu çalışmanın amacı, çevresel dinamizmin ve çevresel olumsuzluğun düzenleyici rolü altında tepe y... more Bu çalışmanın amacı, çevresel dinamizmin ve çevresel olumsuzluğun düzenleyici rolü altında tepe yönetim profilinin ve firma yapısının, sezgiye dayalı stratejik karar almaya etkilerini ortaya koymaktır. Kolayda örnekleme yöntemi kullanarak 493 tepe yöneticisinden anket yöntemiyle veri toplanmıştır. Verilerin analizinde yapısal eşitlik modeli kullanılmıştır. Çalışmanın bulguları, tepe yönetimin eğitim düzeyinin ve sektör deneyiminin sezgiye dayalı stratejik karar almayı olumlu, yaşının ve kıdemin ise olumsuz yönde etkilediğini göstermektedir. Buna ilaveten, firma biçimselleşme derecesi ve cironun, sezgiye dayalı stratejik karar almayı olumsuz, çalışan sayısı ve firma yaşının ise olumlu yönde etkilediği tespit edilmiştir. Tepe yönetimin yaşının sezgiye dayalı stratejik karar almaya olumsuz etkisinin, çevresel dinamizm arttıkça zayıfladığı ve hatta bu etkinin olumluya döndüğü, buna karşın tepe yönetimin yaşının sezgiye dayalı stratejik karar almaya olumsuz etkisinin çevresel olumsuzluk arttıkça daha da güçlendiği görülmüştür. Ayrıca, ciro bazlı firma büyüklüğünün sezgiye dayalı stratejik karar almaya olumsuz etkisinin, çevresel dinamizm arttıkça daha da arttığı tespit edilmiştir. Ayrıca, tepe yönetimin sektör deneyiminin sezgiye dayalı stratejik karar almaya olumlu etkisinin, çevresel olumsuzluk arttıkça daha da güçlendiği görülmüştür.

Exploring Emotional Dissonance: On Doing What You Feel and Feeling What You Do

Procedia - Social and Behavioral Sciences, 2012

The main purpose of this study is to investigate and to critically examine the link between emoti... more The main purpose of this study is to investigate and to critically examine the link between emotional dissonance and employee well-being by drawing on a conceptualization of emotional dissonance through a theoretical model, focusing on the biggest retail store chains in Turkey. There is no such a study exploring the cognitive antecedents of customer contact service--being like emotional dissonance in Turkey till now. Study results approve that emotional dissonance (surface acting) has a significant negative impact on employee well being (i.e. emotional exhaustion and job dissatisfaction) and the significant moderating impact of self concept (importance of authenticity and surface acting self efficacy) were also proven. Satisfaction of employees and maintaining their well being is an important intangible asset in creating a real competitive and strategic advantage therefore it has important contribution to strategic management process. Managerial implications and future research direction is also discussed in conclusion.

How Much Entrepreneurial Characteristics Matter in Strategic Decision-Making?

Procedia - Social and Behavioral Sciences, 2011

The main object of this paper is to examine the effects of entrepreneurial characteristics on the... more The main object of this paper is to examine the effects of entrepreneurial characteristics on the dimensions of strategic decision-making (SDM) process. Thus the research was conducted with 308 Turkish women entrepreneurs listed in The Union of Chambers and Commodity Exchanges of Turkey (TOBB)'s members in the form of local chambers of commerce and industry. As the results of analyses, women entrepreneurs' risk propensity have negative effect on their rational SDM process where as their risk propensity have positive effect on their formalized and centralized SDM process controlling environmental dynamism. Results show that women entrepreneurs with high need for achievement tend to make less rational SDs and centralize authority into the hands of themselves in dynamic environments. According to the results of analyses, women entrepreneurs with internal locus of control are more likely to make less rational decisions; favor more formalized processes and centralization. Results also show that optimistic women entrepreneurs make SDs based on subjective factors instead of rational SDs but follow more rule formalization in dynamic environments. According to findings, it can be suggested that women entrepreneurs' aggressive and proactive behavior lead them to make less rational decisions. Also they tend to follow more rule formalization in dynamic environments. Nevertheless, results also show women entrepreneurs with innovativeness tend to deal with novel and complex problems while adopting innovations. However, they make rational decisions while following rule formalization and do not delegate SDM authority. Furthermore, from the results of the analyses it is seen that entrepreneurial characteristics matter most in rational SDM process. This study's theoretical contribution is examination of effects of entrepreneurial characteristics on dimensions of SDM process in a comprehensive model; proposing new variables in the model and filling this gap in the research. Furthermore, this study's practical contribution is there is lack of research that consists of stated variables in our model conducted in small and medium size enterprises (SMEs) especially with women entrepreneurs. And finally, the methodological contribution of this study is investigation of predictors of SDM process in the context of entrepreneurial characteristics and business environment in Turkey, a developing country; it shows the external validity of factors influence on SDM process which were tested in Western developed countries.