articles by Merryn Haines Gadd
Sustainability, 2018
How can we develop products that consumers want to use for longer? The lifetime of electrical pro... more How can we develop products that consumers want to use for longer? The lifetime of electrical products is an ongoing concern in discussions about the circular economy. It is an issue that begins at an industry level, but that directly influences the way in which consumers use and discard products. Through a series of workshops and knowledge exchange sessions with Philips Lighting, this paper identifies which design factors influence a consumer's tendency to retain their products for longer. These were distilled into a guiding framework for new product developers—The Emotional Durability Design Nine—consisting of nine themes: relationships, narratives, identity, imagination, conversations, consciousness, integrity, materiality, and evolvability. These nine themes are complemented by 38 strategies that help in the development of more emotionally engaging product experiences. We propose that the framework can be applied at multiple points during the new product development process to increase the likelihood that 'emotion building' features are integrated into an end product.
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design studies, 2015
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Conference proceedings by Merryn Haines Gadd
by Dorotea Ottaviani, Bianca Elzenbaumer & Fabio Franz/Brave New Alps, Alison Thomson, Maria Portugal, Joanna Boehnert, Caroline Claisse, Moritz Greiner-Petter, Søren Rosenbak, Merryn Haines Gadd, Giovanni Marmont, Cally Gatehouse, Aditya Pawar, Camilla Groth, Dimeji Onafuwa, and Alice Buoli
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articles by Merryn Haines Gadd
Conference proceedings by Merryn Haines Gadd