Information needs and methods to transmit that information are analyzed to determine the basic re... more Information needs and methods to transmit that information are analyzed to determine the basic requirements of a hazard identification system for packages containing, and vehicles carrying, hazardous materials. Persons who come in contact with hazardous materials shipments are identified and a typology is developed. Information needs by type, amount, and timing are listed by category, and sixteen existing labeling systems are evaluated according to these and human factors criteria. Another dimension of users considered is transportation mode and job function of personnel. Conclusions and recommendations based on this analysis are discussed.
Proceedings of the Annual Hawaii International Conference on System Sciences, 2022
Forensic analysis of failed software projects can aid in managerial understanding of the issues a... more Forensic analysis of failed software projects can aid in managerial understanding of the issues and challenges of delivering a successful project. The factors and their interrelationships causing software project failure are not well understood or researched with a strong forensicanalytic approach. Previous papers have not adequately explored how dynamic interaction of multiple factors can lead to critical events that ultimately portend eventual failure. This paper proposes the development of a System Dynamics (SD) model that will represent the key factors, their dynamic interactions, and the influence of exogenous events in causing software project failure. Forensic data will be used as inputs to the SD model to assist managers in understanding the factor interactions, the importance of individual factor metrics, as well as the sequence of interactions in causing possible software project failure. Outcomes from the model will include a likelihood of software project failure, possible factor sequences leading to failure, and suggestions of remediation activities that might mitigate eventual failure.
Cloud computing technology is garnering success with marketing-based wisdom-like stories of savin... more Cloud computing technology is garnering success with marketing-based wisdom-like stories of savings, ease of use, and increased flexibility in controlling how resources are acquired at any given time to deliver computing capability. This chapter develops a preliminary decision framework to assist managers who are determining which cloud solution matches their specific requirements and evaluating the numerous commercial claims (in many cases unsubstantiated) of a cloud’s value. This decision framework is the result of the authors’ research program in understanding how small to medium-sized businesses can assess the potential benefit from cloud computing helps managers allocate investments and assess cloud alternatives that now compete with in-house data centers that previously stored, accessed, and processed data or with another company’s (outsourced) datacenter resources.
2014 47th Hawaii International Conference on System Sciences, 2014
Modern businesses require a suite of appropriate analytical tools-both quantitative and qualitati... more Modern businesses require a suite of appropriate analytical tools-both quantitative and qualitative-that go beyond data mining, because of issues with scalability, parallelizability, and numeric vs. symbolic representation that may well affect analytic utility and the results of an analytic. However, there is limited formal or structured guidance for new and complex problem spaces providing criteria for what analytics to use and how they are to be cascaded or integrated to obtain useful results and generate a range of alternate explanations of what is happening now, what is likely to happen soon, and what could happen in the long term. In this paper, we describe sixteen classes of analytics in which we extend previous work by Kaisler and Cioffi-Revilla [7]. We examine some issues and implementation challenges for analytics in the global business environment. We suggest several applications of these analytics to modern business problems and draw several conclusions that lead to further research.
2012 45th Hawaii International Conference on System Sciences, 2012
Cloud computing technology is garnering success and wisdom-like stories of savings, ease of use, ... more Cloud computing technology is garnering success and wisdom-like stories of savings, ease of use, and increased flexibility in controlling how resources are used at any given time to deliver computing capability. This paper develops a preliminary decision framework to assist managers who are determining which cloud solution matches their specific requirements and evaluating the numerous commercial claims (in many cases
Recent years have subjected the American health care industry to new laws and regulations, increa... more Recent years have subjected the American health care industry to new laws and regulations, increas-ing socioeconomic pressures, demands for compre-hensive services, new pressures by labor unions and consumer groups, rapid advances in medical science and ...
This paper describes a “Bridge ” method for successfully integrating Agile concepts with traditio... more This paper describes a “Bridge ” method for successfully integrating Agile concepts with traditionally linear and sequential software development lifecycles. A software development and management environment is constructed to serve project oversight, management control, and team planning and task scheduling needs. The new method and environment enable project stakeholders to acquire a clear and constructive understanding of each other’s activities. The method is neither a tentative step toward Agile nor a ‘maturing ’ of an already Agile environment. Instead the Bridge is a complementary destination methodology incorporating the techniques from both Agile and Formal methods that have proven effective in large, complex software delivery environments. The method and environment are assessed within a large enterprise integration and software development project, and refined using an Action research methodology. This work advances the thinking about Agile’s usefulness and its ability to ...
Online Social Networking (OSN) systems such as MySpace, Facebook and Friendster have achieved tre... more Online Social Networking (OSN) systems such as MySpace, Facebook and Friendster have achieved tremendous popularity. Little research has been done on factors motivating users to use and adopt OSN systems. The relationships between user characteristics and use/performance are not adequately addressed. This work examines how end user Computer Self-Efficacy (CSE) affects use of OSN systems. It investigates whether stronger computer skills relate to increased usage and participation in more complex OSN tasks, using a compilation of models. The concept of “fit” is used to determine whether there are user, task and/or systems characteristics that are associated with the best performance and usage levels. It is suggested that for some levels of selfefficacy in users of OSN systems, there may be a set of system conditions that combine to produce higher performance or use. It is anticipated that this analysis will increase the body of knowledge on usability and use of online systems, and wil...
This paper examines the issues of policy and trust in the context of IT infrastructures for Smart... more This paper examines the issues of policy and trust in the context of IT infrastructures for Smart Cities. This paper proposes that trusted Smart city policies can lead to the development of a set of trusted foundational services underlying all smart city solutions. Such services are critical to ensure that the architectural choices used to drive efficient integration among data and service consumers and providers to use within smart city domains, and will lead to the development of a marketplace where service providers and consumers engage in a free and fully informed exchange to choose worthy and reliable experiences addressing everything from reporting street light outages to identifying economic advantages during city planning . It argues that two usually mutually exclusive architectural meta-models; Centralization and Federation, are both required to achieve a robust set of trusted foundational services. It reviews a scale of options for implementing the marketplace component...
Instructors should be concerned with how to incorporate the World Wide Web into an information sy... more Instructors should be concerned with how to incorporate the World Wide Web into an information systems (IS) curriculum organized across three areas of knowledge: information technology, organizational and management concepts, and theory and development of systems. The Web fits broadly into the information technology component. For the Web to be included as a viable IS component for developing solutions, management information systems (MIS) related Web implementations demand a complete assessment of systems architectures and consideration of complex Web application implementation issues. Significant design related technical issues in Web development drive the analysis of hardware platforms, workstation communication, and connectivity. Specific target platform and decision topics which must be addressed by instructors and students include: (1) markup language selection; (2) protocol selection; (3) script language selection; (4) bandwidth selection; (5) platform constraints; (6) server...
Businesses and organizations spend large proportions of their annual budget on implementation of ... more Businesses and organizations spend large proportions of their annual budget on implementation of Information Technologies (IT) in the workplace, and train their employees to use them. Yet, there is no sufficient empirical evidence that approves that IT training and education make a difference in the workplace. This research is designed to examine the impact of computer skills on individual performance and Information System (IS) utilization. Computer Self-Efficacy (CSE) construct has been carefully selected to measure computer skills and knowledge and the ability to apply them in performing work tasks. The research model integrates elements from different theories and research models including computer self-efficacy model, task-technology fit model, social cognitive theory, and technology acceptance model. Constructing the research framework this way allows a researcher to draw conclusions and implications about impact of IT skills on performance and IS utilization as well as determ...
This paper offers an overview of Robotic Process Automation (RPA). It approaches this technology ... more This paper offers an overview of Robotic Process Automation (RPA). It approaches this technology from the perspective of systems integration, and the presently suggested value of Robotic Process Automation (RPA) in addressing information systems integrations issues. The background requirements for organization process integration are discussed, and the methods organizations employ to achieve system integration are reviewed. RPA is described and its application and suggested benefits are summarized. The current literature indicates that RPA technology has been focuses primarily on the transactional processes that occurs between routinized and repetitive business processes and back office work that are performed by different information systems or manual follow-on processes. The future of RPA has been hypothesized to include bots that learn and implement analytical processes, and complex work steps requiring more reasoning. Significant research is needed to understand the benefits of ...
This paper investigates evolution of Knowledge Management (KM) systems development approaches. KM... more This paper investigates evolution of Knowledge Management (KM) systems development approaches. KM has been an important topic for over forty years. Period KM systems development has been based on definitions of knowledge that have evolved, with systems developed using tools and approaches characteristic of the time. The first KMS were gateways to static information supporting integrative business processes. As KM evolved, knowledge became seen as dynamic, moving within the enterprise due to organizational processes. Current thought focuses on tacit knowledge, which is hard to explicitly transfer, making KM a social process. The question is whether development approaches have kept up with evolving definitions of knowledge. This paper identifies approaches implementing new KM systems, draws on the literature to examine how they are used, and discusses whether they reflect knowledge’s changing nature. The methodologies used to develop KM systems are examined with the goal of providing ...
Information needs and methods to transmit that information are analyzed to determine the basic re... more Information needs and methods to transmit that information are analyzed to determine the basic requirements of a hazard identification system for packages containing, and vehicles carrying, hazardous materials. Persons who come in contact with hazardous materials shipments are identified and a typology is developed. Information needs by type, amount, and timing are listed by category, and sixteen existing labeling systems are evaluated according to these and human factors criteria. Another dimension of users considered is transportation mode and job function of personnel. Conclusions and recommendations based on this analysis are discussed.
Proceedings of the Annual Hawaii International Conference on System Sciences, 2022
Forensic analysis of failed software projects can aid in managerial understanding of the issues a... more Forensic analysis of failed software projects can aid in managerial understanding of the issues and challenges of delivering a successful project. The factors and their interrelationships causing software project failure are not well understood or researched with a strong forensicanalytic approach. Previous papers have not adequately explored how dynamic interaction of multiple factors can lead to critical events that ultimately portend eventual failure. This paper proposes the development of a System Dynamics (SD) model that will represent the key factors, their dynamic interactions, and the influence of exogenous events in causing software project failure. Forensic data will be used as inputs to the SD model to assist managers in understanding the factor interactions, the importance of individual factor metrics, as well as the sequence of interactions in causing possible software project failure. Outcomes from the model will include a likelihood of software project failure, possible factor sequences leading to failure, and suggestions of remediation activities that might mitigate eventual failure.
Cloud computing technology is garnering success with marketing-based wisdom-like stories of savin... more Cloud computing technology is garnering success with marketing-based wisdom-like stories of savings, ease of use, and increased flexibility in controlling how resources are acquired at any given time to deliver computing capability. This chapter develops a preliminary decision framework to assist managers who are determining which cloud solution matches their specific requirements and evaluating the numerous commercial claims (in many cases unsubstantiated) of a cloud’s value. This decision framework is the result of the authors’ research program in understanding how small to medium-sized businesses can assess the potential benefit from cloud computing helps managers allocate investments and assess cloud alternatives that now compete with in-house data centers that previously stored, accessed, and processed data or with another company’s (outsourced) datacenter resources.
2014 47th Hawaii International Conference on System Sciences, 2014
Modern businesses require a suite of appropriate analytical tools-both quantitative and qualitati... more Modern businesses require a suite of appropriate analytical tools-both quantitative and qualitative-that go beyond data mining, because of issues with scalability, parallelizability, and numeric vs. symbolic representation that may well affect analytic utility and the results of an analytic. However, there is limited formal or structured guidance for new and complex problem spaces providing criteria for what analytics to use and how they are to be cascaded or integrated to obtain useful results and generate a range of alternate explanations of what is happening now, what is likely to happen soon, and what could happen in the long term. In this paper, we describe sixteen classes of analytics in which we extend previous work by Kaisler and Cioffi-Revilla [7]. We examine some issues and implementation challenges for analytics in the global business environment. We suggest several applications of these analytics to modern business problems and draw several conclusions that lead to further research.
2012 45th Hawaii International Conference on System Sciences, 2012
Cloud computing technology is garnering success and wisdom-like stories of savings, ease of use, ... more Cloud computing technology is garnering success and wisdom-like stories of savings, ease of use, and increased flexibility in controlling how resources are used at any given time to deliver computing capability. This paper develops a preliminary decision framework to assist managers who are determining which cloud solution matches their specific requirements and evaluating the numerous commercial claims (in many cases
Recent years have subjected the American health care industry to new laws and regulations, increa... more Recent years have subjected the American health care industry to new laws and regulations, increas-ing socioeconomic pressures, demands for compre-hensive services, new pressures by labor unions and consumer groups, rapid advances in medical science and ...
This paper describes a “Bridge ” method for successfully integrating Agile concepts with traditio... more This paper describes a “Bridge ” method for successfully integrating Agile concepts with traditionally linear and sequential software development lifecycles. A software development and management environment is constructed to serve project oversight, management control, and team planning and task scheduling needs. The new method and environment enable project stakeholders to acquire a clear and constructive understanding of each other’s activities. The method is neither a tentative step toward Agile nor a ‘maturing ’ of an already Agile environment. Instead the Bridge is a complementary destination methodology incorporating the techniques from both Agile and Formal methods that have proven effective in large, complex software delivery environments. The method and environment are assessed within a large enterprise integration and software development project, and refined using an Action research methodology. This work advances the thinking about Agile’s usefulness and its ability to ...
Online Social Networking (OSN) systems such as MySpace, Facebook and Friendster have achieved tre... more Online Social Networking (OSN) systems such as MySpace, Facebook and Friendster have achieved tremendous popularity. Little research has been done on factors motivating users to use and adopt OSN systems. The relationships between user characteristics and use/performance are not adequately addressed. This work examines how end user Computer Self-Efficacy (CSE) affects use of OSN systems. It investigates whether stronger computer skills relate to increased usage and participation in more complex OSN tasks, using a compilation of models. The concept of “fit” is used to determine whether there are user, task and/or systems characteristics that are associated with the best performance and usage levels. It is suggested that for some levels of selfefficacy in users of OSN systems, there may be a set of system conditions that combine to produce higher performance or use. It is anticipated that this analysis will increase the body of knowledge on usability and use of online systems, and wil...
This paper examines the issues of policy and trust in the context of IT infrastructures for Smart... more This paper examines the issues of policy and trust in the context of IT infrastructures for Smart Cities. This paper proposes that trusted Smart city policies can lead to the development of a set of trusted foundational services underlying all smart city solutions. Such services are critical to ensure that the architectural choices used to drive efficient integration among data and service consumers and providers to use within smart city domains, and will lead to the development of a marketplace where service providers and consumers engage in a free and fully informed exchange to choose worthy and reliable experiences addressing everything from reporting street light outages to identifying economic advantages during city planning . It argues that two usually mutually exclusive architectural meta-models; Centralization and Federation, are both required to achieve a robust set of trusted foundational services. It reviews a scale of options for implementing the marketplace component...
Instructors should be concerned with how to incorporate the World Wide Web into an information sy... more Instructors should be concerned with how to incorporate the World Wide Web into an information systems (IS) curriculum organized across three areas of knowledge: information technology, organizational and management concepts, and theory and development of systems. The Web fits broadly into the information technology component. For the Web to be included as a viable IS component for developing solutions, management information systems (MIS) related Web implementations demand a complete assessment of systems architectures and consideration of complex Web application implementation issues. Significant design related technical issues in Web development drive the analysis of hardware platforms, workstation communication, and connectivity. Specific target platform and decision topics which must be addressed by instructors and students include: (1) markup language selection; (2) protocol selection; (3) script language selection; (4) bandwidth selection; (5) platform constraints; (6) server...
Businesses and organizations spend large proportions of their annual budget on implementation of ... more Businesses and organizations spend large proportions of their annual budget on implementation of Information Technologies (IT) in the workplace, and train their employees to use them. Yet, there is no sufficient empirical evidence that approves that IT training and education make a difference in the workplace. This research is designed to examine the impact of computer skills on individual performance and Information System (IS) utilization. Computer Self-Efficacy (CSE) construct has been carefully selected to measure computer skills and knowledge and the ability to apply them in performing work tasks. The research model integrates elements from different theories and research models including computer self-efficacy model, task-technology fit model, social cognitive theory, and technology acceptance model. Constructing the research framework this way allows a researcher to draw conclusions and implications about impact of IT skills on performance and IS utilization as well as determ...
This paper offers an overview of Robotic Process Automation (RPA). It approaches this technology ... more This paper offers an overview of Robotic Process Automation (RPA). It approaches this technology from the perspective of systems integration, and the presently suggested value of Robotic Process Automation (RPA) in addressing information systems integrations issues. The background requirements for organization process integration are discussed, and the methods organizations employ to achieve system integration are reviewed. RPA is described and its application and suggested benefits are summarized. The current literature indicates that RPA technology has been focuses primarily on the transactional processes that occurs between routinized and repetitive business processes and back office work that are performed by different information systems or manual follow-on processes. The future of RPA has been hypothesized to include bots that learn and implement analytical processes, and complex work steps requiring more reasoning. Significant research is needed to understand the benefits of ...
This paper investigates evolution of Knowledge Management (KM) systems development approaches. KM... more This paper investigates evolution of Knowledge Management (KM) systems development approaches. KM has been an important topic for over forty years. Period KM systems development has been based on definitions of knowledge that have evolved, with systems developed using tools and approaches characteristic of the time. The first KMS were gateways to static information supporting integrative business processes. As KM evolved, knowledge became seen as dynamic, moving within the enterprise due to organizational processes. Current thought focuses on tacit knowledge, which is hard to explicitly transfer, making KM a social process. The question is whether development approaches have kept up with evolving definitions of knowledge. This paper identifies approaches implementing new KM systems, draws on the literature to examine how they are used, and discusses whether they reflect knowledge’s changing nature. The methodologies used to develop KM systems are examined with the goal of providing ...
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