The main reason people often resist adopting new technology is fear of change, typically stemming from a lack of understanding or confidence in using the new tools. To ensure staff proficiency with new technology, it is important to start by assessing skill levels and tailor training. Training sessions should be offered in a modular approach and have a strong hands-on component with real scenarios and role-specific use cases. Implement a feedback loop, using surveys to refine training and regular assessments to track progress. Recognise milestones and expertise to incentivise learning, and foster a culture of continuous feedback by offering ongoing training opportunities. This approach will enhance confidence using new technology.

From observations in the past several years, I have noticed a tendency of resistance to adapt to new technologies. Most people prefer to stay with the status quo. To make them proficient: 1. Encourage them to try the new technology. 2. Give them enough time to get to know the technology. 3. Prepare rewards to motivate them.

To ensure staff become proficient with new technology in student services: Tailored Training: Focus on relevant features to avoid overwhelm. Peer Mentoring: Pair tech-savvy staff with others for guidance. Engaging Learning: Use gamification for a more interactive experience. Open Feedback: Regularly collect feedback to adjust training as needed. Ongoing Support: Offer continued support through office hours or a help desk. Combining tailored training and regular feedback often leads to the best results.

The first step is introducing the technology to the teachers, emphasising the potential impacts of the new technology and real-time evidence from the schools currently adopting it; this will instantly promote teacher interest in the apps and their willingness to embrace the latest technology. The next step is to organise training, workshops, or PD to train teachers on various aspects of the apps and how they can use them to improve their current practice. Additionally, to promote interest, the school should offer fun prizes to teachers who demonstrate skills and regularly use the apps. Lastly, all teachers should be provided with a school-wide data presentation revealing the technology's impact.

Afin de rendre autonome nos personnels à l'utilisation des nouvelles technologies, il peut être intéressant de prévoir des réunions informatives et formations au fil de l'eau.

Afin de préparer et aider nos personnels à utiliser les nouvelles technologies, nous réalisons des sessions de formation dans ce but au sein de mon école.

You have to orientate them about the need for the new technology, benefits and how it can fasttrack their works. Once they are able to be convinced about the need for the new technology, then practical know-how workshop, training and guidance should start in order to arouse their interest and to also sustain same with long-term mentoring and peer-mentoring. They should have easy access to the technological gadgets or softwares.

I’ve always found that setting a specific time to purposely spend time with staff works best, so get together weekly and work together on it for 20-30 minutes to get a feel where everyone is at. Remind staff that reviewing this will help set them up for their future as well. While you are assisting them, you should be proficient as well, so take notice those who may be struggling so you can give them help privately.

For student services staff to become proficient with new technology, a holistic, supportive, and adaptive approach is essential. Through tailored training, continuous learning, peer support, responsive help desks, a growth-oriented culture, and feedback-based refinements, staff can gain both the skills and the confidence needed to leverage technology effectively. This ultimately translates to better service for students and a more dynamic, efficient organization capable of adapting to future advancements in technology.

To ensure staff proficiency with the new technology for student services, I will implement a comprehensive training program that includes hands-on workshops, online tutorials, and ongoing support. Establishing a mentorship system will allow tech-savvy team members to guide their peers, fostering a collaborative learning environment. Additionally, regular check-ins will help assess progress and address any challenges, ensuring that our staff feels confident and empowered to utilize the technology effectively in their roles.