Papers by Luana Ferreira-Lopes
Sustainability
Intercultural Virtual Collaboration (IVC) has been a growing field in recent decades as it allows... more Intercultural Virtual Collaboration (IVC) has been a growing field in recent decades as it allows students from different cultures to work together without having to move physically. Besides providing students with an authentic experience that they are going to encounter in their future professional careers in increasingly globalised and digitised workplaces, more recently, IVC has also been used as a means to engage university students from different cultures in social and political issues that are common across societies. In this paper, we present an analysis of an IVC project that involved undergraduate Business students from a university in Spain and a university in the Netherlands where students from both universities were asked to collaborate online to develop a business case to analyse how companies communicate about the way they integrate SDGs in the different cultures involved. A content analysis of group reports delivered by students was carried out. In addition, intercult...
Sustainability, 2022
Intercultural Virtual Collaboration (IVC) has been a growing field in recent decades as it allows... more Intercultural Virtual Collaboration (IVC) has been a growing field in recent decades as it allows students from different cultures to work together without having to move physically. Besides providing students with an authentic experience that they are going to encounter in their future professional careers in increasingly globalised and digitised workplaces, more recently, IVC has also been used as a means to engage university students from different cultures in social and political issues that are common across societies. In this paper, we present an analysis of an IVC project that involved undergraduate Business students from a university in Spain and a university in the Netherlands where students from both universities were asked to collaborate online to develop a business case to analyse how companies communicate about the way they integrate SDGs in the different cultures involved. A content analysis of group reports delivered by students was carried out. In addition, intercultural competence development was measured through a questionnaire.
Results show that the IVC project contributed to raising students’ awareness of how companies approach SDGs and adapt their products to different cultures. Students were also perceived to have developed intercultural knowledge, intercultural virtual teamwork, intercultural attitudes and intercultural awareness.
Espacios de aprendizaje en el ámbito universitario actual: oportunidades para el desarrollo de competencias e implementación de buenas prácticas docentes innovadoras, 2018, ISBN 978-84-271-4244-2, págs. 229-235, 2018
La práctica llevada a cabo forma parte de la tesis doctoral de Luana Ferreira-Lopes, que está sie... more La práctica llevada a cabo forma parte de la tesis doctoral de Luana Ferreira-Lopes, que está siendo dirigida por las profesoras Marijose Bezanilla e Itziar Elexpuru Albizuri. La investigación propone una secuencia de tareas telecolaborativas que puede ser adaptada e incorporada al programa de diferentes asignaturas en distintas áreas académicas en Educación Superior. El objetivo es promover la adopción de la telecolaboración como estrategia para el desarrollo de la Competencia Intercultural al entregar a los profesores un material concreto, que facilite la integración de dicha práctica en el currículum universitario. La Buena Practica ha sido implementada en dos cursos de la Deusto Business School y ha mostrado ser eficaz al desarrollar la Competencia Intercultural de los alumnos participantes y ha obtenido un alto nivel de satisfacción por parte de los estudiantes, de los profesores y de los administradores de los programas participantes.
International Journal of Environmental Research and Public Health, 2021
If the workplace environment is good, the health and well-being of employees will be good too. Th... more If the workplace environment is good, the health and well-being of employees will be good too. This research aims to distinguish whether there are differences when it comes to being directed by a man or a woman and whether this affects employees. An ad hoc questionnaire was applied, collecting personal information and including the MLQ-6 S. It was sent by mail and answered by 549 employees of 16 companies in the Basque Country, Spain. A total of 277 (50.5%) men and 272 (49.5%) women participated, among whom there were 63 managers. The methodology shows a double perspective of how employees understand and perceive the differences between male and female business leaders and how managers see themselves exercising this leadership. No significant differences have been perceived. Both men and women believe they make their employees feel good about exercising leadership (M = 42.11%, W = 48.00%) quite often. Employed women consider it more challenging to become leaders and reconcile their ...
Educational Review
As physical mobility finds itself impeded by the COVID-19 crisis, the world witnesses the potenti... more As physical mobility finds itself impeded by the COVID-19 crisis, the world witnesses the potential of technology for connecting students who are physically distanced inside and cross-borders In such scenarios, telecollaboration and virtual exchange have gained increased attention as powerful pedagogical strategies to allow for the continuity of intercultural exchanges and understanding the trends of this growing field can be of high significance to practitioners when planning future related initiatives Although telecollaboration and virtual exchange are not new phenomena, to the best of our knowledge, a thorough bibliometric study of the area, considering the characteristics of its publications and its scientific community, has not yet been developed This study carried out a bibliometric analysis of the telecollaboration and virtual exchange research field using a set of 254 articles from the Web of Science and Scopus databases with the objective of characterising the area as well as identifying research tendencies In particular, this study uses four analytical scientometric tools: co-citation, co-authorship, keywords co-occurrence analysis and identification of research trends This study identified emerging and declining themes in the field of telecollaboration and virtual exchange, confirming that the practice is increasingly adopting diverse formats and cutting across different knowledge fields In addition, results showed that international collaboration so far involves few countries and there is much space to widen co-authorship networks to enhance intercultural exchanges The review also explores the benefits and drawbacks of the technological tools adopted in the studies from our sample database [ABSTRACT FROM AUTHOR] Copyright of Educational Review is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission However, users may print, download, or email articles for individual use This abstract may be abridged No warranty is given about the accuracy of the copy Users should refer to the original published version of the material for the full abstract (Copyright applies to all Abstracts )
Journal of International Education in Business
Purpose Allowing for interaction with foreign cultures without the need to travel, intercultural ... more Purpose Allowing for interaction with foreign cultures without the need to travel, intercultural virtual collaboration represents a potential tool to develop business students’ intercultural competence. This study aims to explore students’ perceptions towards the implementation of a research-based task sequence in a project in which undergraduate Business students from Spain collaborated virtually with undergraduate business students from The Netherlands during a semester. More specifically, this paper investigates what intercultural competence indicators were mostly developed by the sequence implemented; how much each task from the sequence in question developed different intercultural competence indicators; and how much students enjoyed participating in each task. Design/methodology/approach Data was collected through after-task reflection questionnaires. A quantitative analysis of Likert-type questions was carried out and open-ended responses were used to illustrate findings. Fin...
Revista de Educación a Distancia (RED)
RED. Revista de Educación a Distancia, 2018
Pese al potencial de la telecolaboracion para desarrollar la Competencia Intercultural y otras co... more Pese al potencial de la telecolaboracion para desarrollar la Competencia Intercultural y otras competencias en la Educacion Superior del siglo XXI, todavia no ha logrado consolidarse en la formacion universitaria. De acuerdo con la literatura, es preciso desarrollar modelos instruccionales sostenibles para responder a esta necesidad. El principal objetivo de este trabajo es proponer una secuencia de tareas de telecolaboracion para el desarrollo de la Competencia Intercultural en el curriculum universitario. A partir de la tipologia de tareas propuesta por O’Dowd & Ware (2009), enriquecida con el trabajo de otros autores, dicha secuencia: (1) facilita el desarrollo de la Competencia Intercultural segun el modelo EMIC, adaptado al contexto del trabajo virtual, (2) ofrece instrucciones detalladas para cada tarea, (3) contiene orientaciones para la configuracion de la telecolaboracion, la tecnologia a utilizar y la integracion de las tareas en el curso y (4) sugiere un plan de evaluacio...
International Journal of Enviornmental Research and Public Health, 2021
If the workplace environment is good, the health and well-being of employees will be good too. Th... more If the workplace environment is good, the health and well-being of employees will be good too. This research aims to distinguish whether there are differences when it comes to being directed by a man or a woman and whether this affects employees. An ad hoc questionnaire was applied, collecting personal information and including the MLQ-6 S. It was sent by mail and answered by 549 employees of 16 companies in the Basque Country, Spain. A total of 277 (50.5%) men and 272 (49.5%) women participated, among whom there were 63 managers. The methodology shows a double perspective of how employees understand and perceive the differences between male and female business leaders and how managers see themselves exercising this leadership. No significant differences have been perceived. Both men and women believe they make their employees feel good about exercising leadership (M = 42.11%, W = 48.00%) quite often. Employed women consider it more challenging to become leaders and reconcile their work-life. Men do not think so. Communication is the tool that women managers know best how to handle and where men seem to fail more. Working on it could achieve more business success and better health in employees.
Economic and Social Changes: Facts, Trends, Forecast / Экономические и социальные перемены: факты, тенденции, прогноз, 2020
The 6i Model (Caro-Gonzalez, 2019) offers an archetype for research management to devise and impl... more The 6i Model (Caro-Gonzalez, 2019) offers an archetype for research management to devise and implement integrative institutional strategies by combining six dimensions that start with 'i': internationalisation, interdisciplinarity, intersectorality, impact, innovation and inclusion. This innovative model focuses on the expanding critical role of universities as social innovators and proposes ways to shape performance through principles of collaboration (international, interdisciplinary, and intersectoral) and values-based rationales for action (impact, innovation, and inclusion). When adopted strategically, these dimensions can reconfigure universities' multi-level fields of action, transforming their often slow and disconnected institutional changing processes. By analysing the case of the University of Deusto, Spain, and using a qualitative approach, this paper aims to critically examine whether this comprehensive model can be a powerful improvement methodology for the strategic governance and management
Development and Learning in Organizations: An International Journal
Purpose Universities have increasingly been adopting intercultural virtual collaboration (IVC) to... more Purpose Universities have increasingly been adopting intercultural virtual collaboration (IVC) to connect and develop the intercultural competence of students from different locations. However, the design and implementation of IVC have proved to be challenging, and thus there is a need for sharing positive experiences. This paper explores students’ overall impressions toward their participation in an IVC project involving a Spanish and Dutch university and discusses the on-going improvement process inherent to such practice. Design/methodology/approach This article presents (a) the results obtained from a content analysis of students’ feedback collected through a satisfaction survey, and (b) the observations of participating teachers on the challenges encountered during the implementation of the intercultural virtual collaborative project. Findings The analysis shows the potential of IVC to develop different aspects of students’ intercultural competence, especially intercultural tea...
Journal of International Education in Business, 2021
Purpose - Allowing for interaction with foreign cultures without the need to travel, intercultura... more Purpose - Allowing for interaction with foreign cultures without the need to travel, intercultural virtual collaboration represents a potential tool to develop business students' intercultural competence. This study aims to explore students' perceptions towards the implementation of a research-based task sequence in a project in which undergraduate Business students from Spain collaborated virtually with undergraduate business students from The Netherlands during a semester. More specifically, this paper investigates what intercultural competence indicators were mostly developed by the sequence implemented; how much each task from the sequence in question developed different intercultural competence indicators; and how much students enjoyed participating in each task.
Design/methodology/approach - Data was collected through after-task reflection questionnaires. A quantitative analysis of Likert-type questions was carried out and open-ended responses were used to illustrate findings.
Findings - Results reveal that the task sequence developed different dimensions of students' intercultural competence and, particularly, fostered a positive attitude towards intercultural relationships, increased students' cultural knowledge and awareness and equipped students with skills to work in diverse teams. It also showed that as complexity grew along the sequence, the average students' perception of their intercultural competence development tended to decrease. The majority of students' very much liked participating in the different tasks.
Originality/value - Designing telecollaborative projects can be very challenging and understanding the learning potential of different pedagogical strategies for virtual collaborative environments can help teachers to take better-informed decisions.
Economic and Social Changes: Facts, Trends, Forecast, 2020
The 6i Model (Caro-Gonzalez, 2019) offers an archetype for research management to devise and impl... more The 6i Model (Caro-Gonzalez, 2019) offers an archetype for research management to devise and implement integrative institutional strategies by combining six dimensions that start with 'i': internationalisation, interdisciplinarity, intersectorality, impact, innovation and inclusion. This innovative model focuses on the expanding critical role of universities as social innovators and proposes ways to shape performance through principles of collaboration (international, interdisciplinary, and intersectoral) and values-based rationales for action (impact, innovation, and inclusion). When adopted strategically, these dimensions can reconfigure universities' multi-level fields of action, transforming their often slow and disconnected institutional changing processes. By analysing the case of the University of Deusto, Spain, and using a qualitative approach, this paper aims to critically examine whether this comprehensive model can be a powerful improvement methodology for the strategic governance and management
Development and Learning in Organizations, 2019
Purpose: Universities have increasingly been adopting intercultural virtual collaboration (IVC) t... more Purpose: Universities have increasingly been adopting intercultural virtual collaboration (IVC) to connect and develop the intercultural competence of students from different locations. However, the design and implementation of IVC have proved to be challenging, and thus there is a need for sharing positive experiences. This paper explores students’ overall impressions towards their participation in an IVC project involving a Spanish and Dutch university and discusses the on-going improvement process inherent to such practice. Design/methodology/approach: This article presents (a) the results obtained from a content analysis of students' feedback collected through a satisfaction survey, and (b) the observations of participating teachers on the challenges encountered during the implementation of the intercultural virtual collaborative project. Findings: The analysis shows the potential of IVC to develop different aspects of students’ intercultural competence, especially intercultural teamwork, awareness and skills. Students appreciated the experience of working in intercultural teams, ‘the real-life application’ of the project and the opportunity to gain cultural knowledge. At the institutional level, the biggest challenge related to aligning participating institutions’ courses, schedules, and grading systems. At the classroom level, it is argued that interaction between students should happen gradually. The discussion also approaches how partnerships between universities and companies could contribute to making training in intercultural virtual collaboration more authentic. Originality/value: Given its impact on the development of students’ intercultural competence, the intercultural virtual collaborative project has been recognized as a best-practice in both universities, being officially incorporated into the curriculum of the participating institutions and replicated to other subject areas.
RED - Revista de Educación a Distancia, 2018
Despite its demonstrated potential to enhance students' Intercultural Competence and other 21st c... more Despite its demonstrated potential to enhance students' Intercultural Competence and other 21st century skills, telecollaboration still fails to be fully integrated into university courses. Literature shows that there is a need for developing sustainable instructional design models for this purpose. Hence, the main goal of this work is to propose a theory-informed task sequence to facilitate the integration of telecollaboration into university courses for the development of Intercultural Competence. Based on the typology of tasks from O'Dowd & Ware (2009) and enriched with contributions from other authors, the task sequence: (1) facilitates the development of Intercultural Competence according to EMIC model and adds a new block to its composition in order to approach the specificities of virtual teamwork, (2) contains detailed instructions for each task, (3) provides guidelines on implementation, on the selection of technology and on the integration of tasks to the syllabi and (4) offers an assessment plan, accompanied by a list of learning evidences that are expected to be manifested by students per task. This sequence can serve as a reference for further adaptations to diverse contexts. It is currently being piloted in two telecollaborative projects and the results are expected to contribute to future improvements.
VIII Jornada Universitaria de Innovación y Calidad: "Los espacios (físicos y virtuales) a servicio de aprendizaje , 2018
La práctica llevada a cabo forma parte de la tesis doctoral de Luana Ferreira-Lopes, que está sie... more La práctica llevada a cabo forma parte de la tesis doctoral de Luana Ferreira-Lopes, que está siendo dirigida por las profesoras Marijose Bezanilla e Itziar Elexpuru Albizuri. La investigación propone una secuencia de tareas telecolaborativas que puede ser adaptada e incorporada al programa de diferentes asignaturas en distintas áreas académicas en Educación Superior. El objetivo es promover la adopción de la telecolaboración como estrategia para el desarrollo de la Competencia Intercultural al entregar a los profesores un material concreto, que facilite la integración de dicha práctica en el currículum universitario. La Buena Practica ha sido implementada en dos cursos de la Deusto Business School y ha mostrado ser eficaz al desarrollar la Competencia Intercultural de los alumnos participantes y ha obtenido un alto nivel de satisfacción por parte de los estudiantes, de los profesores y de los administradores de los programas participantes.
Books by Luana Ferreira-Lopes
Espacios de aprendizaje en Educación Superior, 2019
Uploads
Papers by Luana Ferreira-Lopes
Results show that the IVC project contributed to raising students’ awareness of how companies approach SDGs and adapt their products to different cultures. Students were also perceived to have developed intercultural knowledge, intercultural virtual teamwork, intercultural attitudes and intercultural awareness.
Design/methodology/approach - Data was collected through after-task reflection questionnaires. A quantitative analysis of Likert-type questions was carried out and open-ended responses were used to illustrate findings.
Findings - Results reveal that the task sequence developed different dimensions of students' intercultural competence and, particularly, fostered a positive attitude towards intercultural relationships, increased students' cultural knowledge and awareness and equipped students with skills to work in diverse teams. It also showed that as complexity grew along the sequence, the average students' perception of their intercultural competence development tended to decrease. The majority of students' very much liked participating in the different tasks.
Originality/value - Designing telecollaborative projects can be very challenging and understanding the learning potential of different pedagogical strategies for virtual collaborative environments can help teachers to take better-informed decisions.
Books by Luana Ferreira-Lopes
Results show that the IVC project contributed to raising students’ awareness of how companies approach SDGs and adapt their products to different cultures. Students were also perceived to have developed intercultural knowledge, intercultural virtual teamwork, intercultural attitudes and intercultural awareness.
Design/methodology/approach - Data was collected through after-task reflection questionnaires. A quantitative analysis of Likert-type questions was carried out and open-ended responses were used to illustrate findings.
Findings - Results reveal that the task sequence developed different dimensions of students' intercultural competence and, particularly, fostered a positive attitude towards intercultural relationships, increased students' cultural knowledge and awareness and equipped students with skills to work in diverse teams. It also showed that as complexity grew along the sequence, the average students' perception of their intercultural competence development tended to decrease. The majority of students' very much liked participating in the different tasks.
Originality/value - Designing telecollaborative projects can be very challenging and understanding the learning potential of different pedagogical strategies for virtual collaborative environments can help teachers to take better-informed decisions.